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Druva Documentation

Phoenix EOL policy

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EOL Policy for Phoenix clients 

The following policies are applicable to the Phoenix clients:

  • End-of-support (EOS): Druva ends all support for the Phoenix client versions that are more than 18 months old and no patches are made available. Auto-upgrades will continue to work. Druva starts sending periodic reminders to its customers to ensure that they upgrade Phoenix clients to the latest version.
  • End-of-life (EOL): EOL for a Phoenix client version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Phoenix client versions that are more than 24 months old may stop connecting to the cloud and all backups and restores may be blocked. During a Phoenix release, Druva publishes the tentative EOL date for the Phoenix client. Six months prior to the planned EOL date, Druva starts sending periodic reminders to its customers to ensure that they have sufficient time to upgrade.

EOL Policy for Phoenix CloudCache 

Each release of Phoenix Cloud Cache provides new features and enhancements. Druva also releases patches and hotfixes for Phoenix CloudCache as and when required. As per Druva’s EOL policy, Druva supports the last two versions of Phoenix CloudCache. EOL for a Phoenix CloudCache version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade Phoenix CloudCache to the latest version.

Supported Phoenix client versions

Druva recommends its customers to periodically upgrade the Phoenix clients installed on the servers to the latest version. 

Note: Druva will end the support for the Phoenix clients after 18 months of their release.

The following table lists the Phoenix client versions that Druva supports with Phoenix Cloud.

Phoenix Client Version

Release Date

End-of-Life Date
  • Linux (RPM, DEB): 4.8.6-78269
  • Windows (FS, SQL, NAS, HyperV): 4.8.6-78269
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.6-78114
  • DR Proxy: 4.8.6-78114
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

October 07, 2019

October 07, 2021
  • Linux (RPM, DEB): 4.8.6-76073
  • Windows (FS, SQL, NAS, HyperV): 4.8.6-76073
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.6-76224
  • DR Proxy: 4.8.6-76224
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

September 16, 2019

September 16, 2021
  • Linux (RPM, DEB): 4.8.5-73715
  • Windows (FS, SQL, NAS, HyperV): 4.8.5-73715
  • CloudCache: 3.8-73233
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

August 26, 2019

August 26, 2021
  • Linux (RPM, DEB): 4.8.4-72004
  • Windows (FS, SQL, NAS, HyperV): 4.8.4-72004
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: 4.8.4-71390
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

August 5, 2019

August 5, 2021
  • Linux (RPM, DEB): 4.8.3-69215
  • Windows (FS, SQL, NAS, HyperV): 4.8.3-69215
  • CloudCache: 3.8-69215
  • Backup Proxy: 4.8.3-69446
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

July 15, 2019

July 15, 2021
  • Linux (RPM, DEB): Not applicable
  • Windows (FS, SQL, NAS, HyperV): Not applicable
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.3-68312
  • DR Proxy: 4.8.3-68061
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable
 July 1, 2019 July 1, 2021
  • Linux (RPM, DEB): 4.8.3-67213
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-67213
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.3-67103
  • DR Proxy: 4.8.3-67103
  • HyperV FLR Proxy: 4.8.3-67103
  • Phoenix Backup Store: 4.8.3-67213

June 17, 2019

June 17, 2021
  • Linux (RPM, DEB): 4.8.3-65392
  • Windows (FS, SQL, NAS, HyperV): 4.8.3-65392
  • CloudCache: 3.8-65498
  • Backup Proxy: 4.8.3-65732
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

June 03, 2019

June 03, 2021
  • Linux (RPM, DEB): 4.8.1-64432
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-64432
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.1-64432
  • DR Proxy: 4.8.0-64432
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

May 20, 2019

May 20, 2021
  • Linux (RPM, DEB): 4.8.1-63534
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-63534
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.1-62836
  • DR Proxy: 4.8.0-62836
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.1-62836

May 06, 2019

May 06, 2021
  • Linux (RPM, DEB): 4.8.1-60958
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-60958
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.1-60692
  • DR Proxy: 4.8.0-60016
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.1-60471

April 15, 2019

April 15, 2021
  • Linux (RPM, DEB): 4.8.0-58452
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-58452
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.0-58452
  • DR Proxy: 4.8.0-58452
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.0.59292

April 01, 2019

April 01, 2021
  • Linux (RPM, DEB): 4.8.0-56170
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-56170
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

March 04, 2019

March 04, 2021
  • Linux (RPM, DEB): 4.8.0-55243
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-55243
  • CloudCache: 3.7-55359
  • Backup Proxy: 4.8.0-53656
  • DR Proxy: 4.8.0-55394
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.0-55398

February 18, 2019

February 18, 2021
  • Linux (RPM, DEB): 4.8.0-53656
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-53656
  • CloudCache: 3.7-53656
  • Backup Proxy: 4.8.0-53656
  • DR Proxy: 4.8.0-54452
  • HyperV FLR Proxy: 4.8.0-53656
  • Phoenix Backup Store: 4.8.0-53656

February 04, 2019

February 04, 2021
  • Linux (RPM, DEB): 4.8.0-53656
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-53656
  • CloudCache: 3.7-53656
  • Backup Proxy: 4.8.0-53656
  • DR Proxy: 4.8.0-53662
  • HyperV FLR Proxy: 4.8.0-53656

January 21, 2019

January 21, 2021
  • Linux (RPM, DEB): 4.7.7-52655
  • Windows (FS, SQL, NAS, HyperV): 4.7.7-52655
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

January 07, 2019

January 07, 2021
  • Linux (RPM, DEB): Not applicable
  • Windows (FS, SQL, NAS, HyperV):  4.7.7-50491
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

December 03, 2018

December 03, 2020
  • Linux (RPM, DEB): 4.7.6-48581
  • Windows (FS, SQL, NAS, HyperV): 4.7.6-48581
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.6-48581
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

November 05, 2018

November 05, 2020
  • Linux (RPM, DEB): 4.7.6-47046
  • Windows (FS, SQL, NAS, HyperV): 4.7.6-47047
  • CloudCache: 3.7-47047
  • Backup Proxy: 4.7.6-47046
  • DR Proxy: 4.7.6-47046
  • HyperV FLR Proxy: 4.7.6-47046

October 15, 2018

October 15, 2020
  • Linux (RPM, DEB): 4.7.6-46125
  • Windows (FS, SQL, NAS, HyperV): 4.7.6-46204 
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.6-46154
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

September 17, 2018

September 17, 2020
  • Linux (RPM, DEB): 4.7.5-44922
  • Windows (FS, SQL, NAS, HyperV): 4.7.5-45034
  • CloudCache: 3.6-44922
  • Backup Proxy: 4.7.5-44922
  • DR Proxy: 4.7.5-44922
  • HyperV FLR Proxy: 4.7.5-44922

September 03, 2018

September 03, 2020
  • Linux (RPM, DEB): 4.7.4- 44113
  • Windows (FS, SQL, NAS, HyperV):  4.7.4-44325
  • CloudCache: 3.6-44325
  • Backup Proxy: 4.7.4- 44483
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

August 20, 2018

August 20, 2020
  • Linux (RPM, DEB): 4.7.4-43077
  • Windows (FS, SQL, NAS, HyperV):  4.7.4-43324
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.4-43077
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

Aug 06, 2018

Aug 06, 2020
  • Linux (RPM, DEB): 4.7.3-42700
  • Windows (FS, SQL, NAS, HyperV): 4.7.3-42851
  • CloudCache: 3.6-42586
  • Backup Proxy: 4.7.3-42700
  • DR Proxy: 4.7.3-42700
  • HyperV FLR Proxy: 4.7.3-42586

Jul 16, 2018

Jul 16, 2020
  • Linux (RPM, DEB): 4.7.2-42106
  • Windows (FS, SQL, NAS, HyperV): 4.7.2-42106
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.2-42106
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: 4.7.2-42125

Jul 02, 2018

Jul 02, 2020
  • Linux (RPM, DEB): 4.7.2-41353
  • Windows (FS, SQL, NAS, HyperV): 4.7.2-41524
  • CloudCache: 3.6-41353
  • Backup Proxy: 4.7.2-41353
  • DR Proxy: 4.7.2-41353 
  • HyperV FLR Proxy: 4.7.2-41353

Jun 04, 2018

Jun 04, 2020
  • Linux (RPM, DEB): 4.7.1-40519
  • Windows (FS, SQL, NAS, HyperV): 4.7.1-40583
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

May 21, 2018

May 21, 2020
  • Linux (RPM, DEB): 4.7.1-39976
  • Windows (FS, SQL, NAS, HyperV): 4.7.1-39976
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.1-39976
  • DR Proxy: 4.7.1-39976
  • HyperV FLR Proxy: 4.7.1-39976

Apr 16, 2018

Apr 16, 2020
  • Linux (RPM, DEB): 4.7.1-39373
  • Windows (FS, SQL, NAS, HyperV): 4.7.1-39373
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.1-39373
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

Apr 02, 2018

Apr 02, 2020
  • Linux (RPM, DEB): Not applicable
  • Windows (FS, SQL, NAS, HyperV): Not applicable
  • CloudCache: 3.6-39373
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

Mar 22, 2018

Mar 22, 2020
  • Linux (RPM, DEB): 4.7.1-38397
  • Windows (FS, SQL, NAS, HyperV): 4.7.1-38382
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.1-38397
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

Mar 05, 2018

Mar 05, 2020
  • Linux (RPM, DEB): 4.7.1-37878
  • Windows (FS, SQL, NAS, HyperV): 4.7.1-37878
  • CloudCache: 3.6-37878
  • Backup Proxy: 4.7.1-37878
  • DR Proxy: 4.7.1-37878
  • HyperV FLR Proxy: Not applicable

Feb 05, 2018

Feb 05, 2020
  • Linux (RPM, DEB): 4.7.0-37109
  • Windows (FS, SQL, NAS, HyperV): 4.7.0-37109
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

Jan 15, 2018

Jan 15, 2020
  • Linux (RPM, DEB): 4.7.0-35504
  • Windows (FS, SQL, NAS, HyperV): 4.7.0-35567
  • CloudCache: 3.5-32695
  • Backup Proxy: 4.7.0-35504
  • DR Proxy: 4.7.0-35504
  • HyperV FLR Proxy: Not applicable

Dec 04, 2017

Dec 04, 2019

 

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  2. Tags
    1. end of life
    2. end of support
    3. EOL
    4. EOL policy
    5. EOS
    6. Phoenix eol