Phoenix EOL policy
EOL Policy for Phoenix clients
The following policies are applicable to the Phoenix clients:
- End-of-support (EOS): Druva ends all support for the Phoenix client versions that are more than 18 months old and no patches are made available. Auto-upgrades will continue to work. Druva starts sending periodic reminders to its customers to ensure that they upgrade Phoenix clients to the latest version.
- End-of-life (EOL): EOL for a Phoenix client version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Phoenix client versions that are more than 24 months old may stop connecting to the cloud and all backups and restores may be blocked. During a Phoenix release, Druva publishes the tentative EOL date for the Phoenix client. Six months prior to the planned EOL date, Druva starts sending periodic reminders to its customers to ensure that they have sufficient time to upgrade.
EOL Policy for Phoenix CloudCache
Each release of Phoenix Cloud Cache provides new features and enhancements. Druva also releases patches and hotfixes for Phoenix CloudCache as and when required. As per Druva’s EOL policy, Druva supports the last two versions of Phoenix CloudCache. EOL for a Phoenix CloudCache version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade Phoenix CloudCache to the latest version.
Supported Phoenix client versions
Druva recommends its customers to periodically upgrade the Phoenix clients installed on the servers to the latest version.
Note: Druva will end the support for the Phoenix clients after 18 months of their release.
The following table lists the Phoenix client versions that Druva supports with Phoenix Cloud.
|
Phoenix Client Version |
Release Date |
End-of-Life Date |
|
July 19, 2021 |
July 19, 2023 |
|
June 21, 2021 |
June 21, 2023 |
|
May 17, 2021 |
May 17, 2023 |
|
April 19, 2021 |
April 19, 2023 |
|
March 15, 2021 |
March 15, 2023 |
|
February 15, 2021 |
February 15, 2023 |
|
January 18, 2021 |
January 18, 2023 |
|
December 21, 2020 |
December 21, 2022 |
|
November 23, 2020 |
November 23, 2022 |
|
October 19, 2020 |
October 2022 |
|
October 05, 2020 |
October 05, 2022 |
|
September 21, 2020 |
September 21, 2022 |
|
August 17, 2020 |
August 17, 2022 |
|
July 20, 2020 |
July 20, 2022 |
|
June 15, 2020 |
June 15, 2022 |
|
June 01, 2020 |
June 01, 2022 |
|
May 18, 2020 |
May 18, 2022 |
|
April 20, 2020 |
April 20, 2022 |
|
April 06, 2020 |
April 06, 2022 |
|
February 17, 2020 |
February 17, 2022 |
|
January 21, 2020 |
January 21, 2022 |
|
January 06, 2020 |
January 06, 2022 |
|
December 23, 2019 |
December 23, 2021 |
|
December 06, 2019 |
December 06, 2021 |
|
November 18, 2019 |
November 18, 2021 |
|
November 04, 2019 |
November 04, 2021 |
|
October 21, 2019 |
October 21, 2021 |
|
October 07, 2019 |
October 07, 2021 |
|
September 16, 2019 |
September 16, 2021 |
|
August 26, 2019 |
August 26, 2021 |
|
August 5, 2019 |
August 5, 2021 |