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Druva Documentation

Phoenix EOL policy

EOL Policy for Phoenix clients 

The following policies are applicable to the Phoenix clients:

  • End-of-support (EOS): Druva ends all support for the Phoenix client versions that are more than 18 months old and no patches are made available. Auto-upgrades will continue to work. Druva starts sending periodic reminders to its customers to ensure that they upgrade Phoenix clients to the latest version.
  • End-of-life (EOL): EOL for a Phoenix client version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Phoenix client versions that are more than 24 months old may stop connecting to the cloud and all backups and restores may be blocked. During a Phoenix release, Druva publishes the tentative EOL date for the Phoenix client. Six months prior to the planned EOL date, Druva starts sending periodic reminders to its customers to ensure that they have sufficient time to upgrade.

EOL Policy for Phoenix CloudCache 

Each release of Phoenix Cloud Cache provides new features and enhancements. Druva also releases patches and hotfixes for Phoenix CloudCache as and when required. As per Druva’s EOL policy, Druva supports the last two versions of Phoenix CloudCache. EOL for a Phoenix CloudCache version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade Phoenix CloudCache to the latest version.

Supported Phoenix client versions

Druva recommends its customers to periodically upgrade the Phoenix clients installed on the servers to the latest version. 

Note: Druva will end the support for the Phoenix clients after 18 months of their release.

The following table lists the Phoenix client versions that Druva supports with Phoenix Cloud.

Phoenix Client Version

Release Date

End-of-Life Date

  • Linux (RPM, DEB): 4.9.1-101583
  • Windows (FS, SQL, NAS, HyperV): 4.9.1-101583
  • CloudCache: Not applicable
  • Backup Proxy: 4.9.1-102213
  • DR Proxy: 4.9.1-101573
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.9.1-102243

October 19, 2020

October 2022

  • Linux (RPM, DEB): 4.9.0-100101
  • Windows (FS, SQL, NAS, HyperV): 4.9.0-100101
  • CloudCache: 3.9.0-100101
  • Backup Proxy: 4.9.0-100468
  • DR Proxy: 4.9.0-100101
  • HyperV FLR Proxy: 4.9.0-100101
  • Phoenix Backup Store: 4.9.0-100101

October 05, 2020

October 05, 2022

  • Linux (RPM, DEB): 4.9.0-100101
  • Windows (FS, SQL, NAS, HyperV): 4.9.0-100101
  • CloudCache: 3.9.0-100101
  • Backup Proxy: 4.9.0-100468
  • DR Proxy: 4.9.0-100101
  • HyperV FLR Proxy: 4.9.0-100101
  • Phoenix Backup Store: 4.9.0-100101

September 21, 2020

September 21, 2022

  • Linux (RPM, DEB): 4.8.16-98358
  • Windows (FS, SQL, NAS, HyperV): 4.8.16-98358
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.16-98404
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: 4.8.16-98236
  • Phoenix Backup Store: Not applicable

August 17, 2020

August 17, 2022

  • Linux (RPM, DEB): 4.8.15-96907
  • Windows (FS, SQL, NAS, HyperV): 4.8.15-96907
  • CloudCache: 3.8-96907
  • Backup Proxy: 4.8.15-96907
  • DR Proxy: 4.8.15-96907
  • HyperV FLR Proxy: 4.8.15-96907
  • Phoenix Backup Store: 4.8.15-97113

July 20, 2020

July 20, 2022

  • Linux (RPM, DEB): 4.8.14-94748
  • Windows (FS, SQL, NAS, HyperV): 4.8.14-94748
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.14-94733
  • DR Proxy: 4.8.14-94748
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

June 15, 2020

June 15, 2022

  • Linux (RPM, DEB): 4.8.14-93903
  • Windows (FS, SQL, NAS, HyperV): 4.8.14-93903
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.14-93903
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.14-94040

June 01, 2020

June 01, 2022

  • Linux (RPM, DEB): Not applicable
  • Windows (FS, SQL, NAS, HyperV): 4.8.14-93097
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.14-93097
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: 4.8.14-93097
  • Phoenix Backup Store: Not applicable

May 18, 2020

May 18, 2022

  • Linux (RPM, DEB): 4.8.13-91382
  • Windows (FS, SQL, NAS, HyperV): 4.8.13-91382
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.13-91481
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: 4.8.13-91382
  • Phoenix Backup Store: Not applicable

April 20, 2020

April 20, 2022

  • Linux (RPM, DEB): 4.8.12-90736
  • Windows (FS, SQL, NAS, HyperV): 4.8.12-90434
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

April 06, 2020

April 06, 2022

  • Linux (RPM, DEB): 4.8.11-87541
  • Windows (FS, SQL, NAS, HyperV): 4.8.11-87541
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.11-87483
  • DR Proxy: 4.8.11-87508
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

February 17, 2020

February 17, 2022

  • Linux (RPM, DEB): 4.8.10-85833
  • Windows (FS, SQL, NAS, HyperV): 4.8.10-85833
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.10-85833
  • DR Proxy: 4.8.10-85833
  • HyperV FLR Proxy: 4.8.10-85833
  • Phoenix Backup Store: Not applicable

January 21, 2020

January 21, 2022

  • Linux (RPM, DEB): 4.8.9-84646
  • Windows (FS, SQL, NAS, HyperV): 4.8.9-84646
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.9-84646
  • DR Proxy: 4.8.9-84646
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

January 06, 2020

January 06, 2022

  • Linux (RPM, DEB): 4.8.9-83634
  • Windows (FS, SQL, NAS, HyperV): 4.8.9-83634
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.9-83532
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

December 23, 2019

December 23, 2021

  • Linux (RPM, DEB): 4.8.8-82429
  • Windows (FS, SQL, NAS, HyperV): 4.8.8-82603
  • CloudCache: 3.8-82603
  • Backup Proxy: 4.8.8-82429
  • DR Proxy: 4.8.8-82429
  • HyperV FLR Proxy: 4.8.8-82429
  • Phoenix Backup Store: 4.8.8-82429

December 06, 2019

December 06, 2021

  • Linux (RPM, DEB): 4.8.8-81011
  • Windows (FS, SQL, NAS, HyperV): 4.8.8-81011
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.8-81045
  • DR Proxy: 4.8.8-81586
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

November 18, 2019

November 18, 2021

  • Linux (RPM, DEB): 4.8.8-79929
  • Windows (FS, SQL, NAS, HyperV): 4.8.8-79929
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.8-80128
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

November 04, 2019

November 04, 2021

  • Linux (RPM, DEB): Not applicable
  • Windows (FS, SQL, NAS, HyperV): Not applicable
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.7-79132
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

October 21, 2019

October 21, 2021

  • Linux (RPM, DEB): 4.8.6-78269
  • Windows (FS, SQL, NAS, HyperV): 4.8.6-78269
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.6-78114
  • DR Proxy: 4.8.6-78114
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

October 07, 2019

October 07, 2021

  • Linux (RPM, DEB): 4.8.6-76073
  • Windows (FS, SQL, NAS, HyperV): 4.8.6-76073
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.6-76224
  • DR Proxy: 4.8.6-76224
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

September 16, 2019

September 16, 2021

  • Linux (RPM, DEB): 4.8.5-73715
  • Windows (FS, SQL, NAS, HyperV): 4.8.5-73715
  • CloudCache: 3.8-73233
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

August 26, 2019

August 26, 2021

  • Linux (RPM, DEB): 4.8.4-72004
  • Windows (FS, SQL, NAS, HyperV): 4.8.4-72004
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: 4.8.4-71390
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

August 5, 2019

August 5, 2021

  • Linux (RPM, DEB): 4.8.3-69215
  • Windows (FS, SQL, NAS, HyperV): 4.8.3-69215
  • CloudCache: 3.8-69215
  • Backup Proxy: 4.8.3-69446
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

July 15, 2019

July 15, 2021

  • Linux (RPM, DEB): Not applicable
  • Windows (FS, SQL, NAS, HyperV): Not applicable
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.3-68312
  • DR Proxy: 4.8.3-68061
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable
July 1, 2019 July 1, 2021
  • Linux (RPM, DEB): 4.8.3-67213
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-67213
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.3-67103
  • DR Proxy: 4.8.3-67103
  • HyperV FLR Proxy: 4.8.3-67103
  • Phoenix Backup Store: 4.8.3-67213

June 17, 2019

June 17, 2021

  • Linux (RPM, DEB): 4.8.3-65392
  • Windows (FS, SQL, NAS, HyperV): 4.8.3-65392
  • CloudCache: 3.8-65498
  • Backup Proxy: 4.8.3-65732
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

June 03, 2019

June 03, 2021

  • Linux (RPM, DEB): 4.8.1-64432
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-64432
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.1-64432
  • DR Proxy: 4.8.0-64432
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

May 20, 2019

May 20, 2021

  • Linux (RPM, DEB): 4.8.1-63534
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-63534
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.1-62836
  • DR Proxy: 4.8.0-62836
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.1-62836

May 06, 2019

May 06, 2021

  • Linux (RPM, DEB): 4.8.1-60958
  • Windows (FS, SQL, NAS, HyperV): 4.8.1-60958
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.1-60692
  • DR Proxy: 4.8.0-60016
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.1-60471

April 15, 2019

April 15, 2021

  • Linux (RPM, DEB): 4.8.0-58452
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-58452
  • CloudCache: Not applicable
  • Backup Proxy: 4.8.0-58452
  • DR Proxy: 4.8.0-58452
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.0.59292

April 01, 2019

April 01, 2021

  • Linux (RPM, DEB): 4.8.0-56170
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-56170
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: Not applicable

March 04, 2019

March 04, 2021

  • Linux (RPM, DEB): 4.8.0-55243
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-55243
  • CloudCache: 3.7-55359
  • Backup Proxy: 4.8.0-53656
  • DR Proxy: 4.8.0-55394
  • HyperV FLR Proxy: Not applicable
  • Phoenix Backup Store: 4.8.0-55398

February 18, 2019

February 18, 2021

  • Linux (RPM, DEB): 4.8.0-53656
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-53656
  • CloudCache: 3.7-53656
  • Backup Proxy: 4.8.0-53656
  • DR Proxy: 4.8.0-54452
  • HyperV FLR Proxy: 4.8.0-53656
  • Phoenix Backup Store: 4.8.0-53656

February 04, 2019

February 04, 2021

  • Linux (RPM, DEB): 4.8.0-53656
  • Windows (FS, SQL, NAS, HyperV): 4.8.0-53656
  • CloudCache: 3.7-53656
  • Backup Proxy: 4.8.0-53656
  • DR Proxy: 4.8.0-53662
  • HyperV FLR Proxy: 4.8.0-53656

January 21, 2019

January 21, 2021

  • Linux (RPM, DEB): 4.7.7-52655
  • Windows (FS, SQL, NAS, HyperV): 4.7.7-52655
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

January 07, 2019

January 07, 2021

  • Linux (RPM, DEB): Not applicable
  • Windows (FS, SQL, NAS, HyperV):  4.7.7-50491
  • CloudCache: Not applicable
  • Backup Proxy: Not applicable
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

December 03, 2018

December 03, 2020

  • Linux (RPM, DEB): 4.7.6-48581
  • Windows (FS, SQL, NAS, HyperV): 4.7.6-48581
  • CloudCache: Not applicable
  • Backup Proxy: 4.7.6-48581
  • DR Proxy: Not applicable
  • HyperV FLR Proxy: Not applicable

November 05, 2018

November 05, 2020

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