Supported inSync Client for Cloud versions

Supported Operating System (OS) for inSync Client

Each release of the inSync Client supports the latest 3 versions of OS available at the time of the client release. These operating systems can be Windows, macOS, and Linux. If a new version of an Operating System is released, Druva may choose to qualify it with the latest client version or with an upcoming version of the client. To find out the latest OS-supported versions for particular Client versions, see Downloads page. 

EOS Policy for inSync CloudCache Server 

Each release of inSync CloudCache Server comes with new features and enhancements. Druva also releases patches and hotfixes for inSync CloudCache as and when required.

As Per Druva's EOS policy, Druva supports only the latest version of CloudCache.

EOS for an inSync Cloud Cache version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade inSync CloudCache to the latest version.

EOS policy for AD/LDAP Connector / inSync Connector

Each release of inSync Connector comes with new features and enhancements. Druva also releases patches and hotfixes for inSync Connector as and when required.

Note: Per Druva's EOS policy, Druva supports the latest version of the inSync Connector.

EOS for the inSync Connector version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade the inSync Connector to the latest version.

Supported Connector versions

The following table lists the supported versions for inSync Cloud and Gov Cloud.

Version	Revision	inSync Cloud	inSync GovCloud
6.2	r110852
6.1.1 patch update	r0809d3fa
6.1.1 patch update	r106783
6.1.1	r79092
5.8	r42608

End-of-support policy for vendor operating systems

After the software vendor ends the support for a specific operating system, Druva shall continue to back up and restore resources on that operating system for a  grace period of 18 months to facilitate migration to the new operating system. After 18 months, Druva shall immediately end all its technical assistance, auto-upgrades, and bug fixes for the agents running on that operating system. You should review the vendor release notes for the  EOS timelines of the operating system(s) deployed in your organization from time to time to avoid any disruptions to your backup and restore activities. Review the list of supported platforms in the Support matrix article. 

EOS policy for Druva Mobile App 

Each release of the mobile app comes with new features and enhancements. Druva also releases patches and hotfixes for the  Druva Mobile App as and when required.

Note: Per Druva's EOS policy, Druva supports the latest version of the Druva Mobile App on Android and iOS.

EOS for Druva Mobile App platform means an end to all technical assistance, auto-upgrades, and bug fixes for that version. We recommend that you periodically upgrade your mobile device OS to the latest version.