Overview

While configuring a profile, you can specify the folders that should be mandatorily backed up on all the user devices. This helps administrators to backup specific folders that contain organization-specific or user-specific critical data. 

Note:

• You, administrator, can configure folders for backup through profiles. You cannot do this on an individual user level.
• inSync users cannot edit or remove the folders configured by administrators for backup through inSync Client.
• inSync does not backup network location due to VSS limitation.
• inSync Client does not backup OneDrive mapped folders on devices. If a OneDrive mapped folder is configured to be backed up, inSync Client will skip the folder during backup.
• If you configure inSync to backup All Drives on Windows devices, inSync, by default, does not back up the drives which use non-NTFS file systems. To back up the drives which use the non-NTFS file system, you must configure the drives individually in the profile. Also, including All Drives for backup does not include OneDrive for backup. To backup user's OneDrive account, you must have inSync SaaS Apps license.

Configuration guidelines on macOS Mojave

Locations that display a prompt

• Location Services

• Contacts ~/Library/Application Support/Address Book

• Calendars ~/Library/Calendars

• Reminders ~/Library/Calendars

• Photos ~/Pictures/Photos Library.photoslibrary

If you want inSync to back up the locations but do not want the macOS Mojave to display the permission prompts to the users, you can pre-configure the authorization to inSync via MDM (Mobile Device Management) which is used in your organization. Druva also recommends educating the inSync Client users of your organization to pre-approve inSync by adding it to Full Disk Access in System Preferences > Security and Privacy pane for a seamless backup experience.

If you do not want inSync to backup the mentioned locations, you must configure these locations in the Global Exclude list, defined at Profile level. inSync skips the locations mentioned in the Global Exclude list while backing up user data. For more information, see Configure the global exclude list.

inSync Client v6.1.1

inSync Client v6.1.1 supports macOS Mojave (version 10.14).

For inSync Client v6.1.0 and earlier:

inSync Client v6.1.0 and earlier, running on macOS Mojave will skip the backup of the mentioned locations, even if they are configured for backup. Administrators must upgrade user devices running on macOS Mojave to inSync Client v6.1.1 or later to successfully backup the mentioned locations.

Locations that do not display a prompt

For inSync Client v6.1.1:

inSync Client will skip the following configured locations by default while performing the backup if it does not have the required access permissions:

• Mail
• Messages
• Safari Browsing History
• HTTP Cookies
• Call History
• iTunes Backups
• Time Machine Backups

Druva recommends educating the inSync Client users of your organization to pre-approve inSync access to the configured locations. 

For inSync Client v6.1.0 and earlier:

inSync Client v6.1.0 and earlier, running on macOS Mojave will skip the backup of the mentioned locations, even if they are configured for backup. Administrators must upgrade user devices running on macOS Mojave to inSync Client v6.1.1 or later to successfully backup the mentioned locations. 

Procedure 

To configure folders for backup

1. On the Endpoints console, click Profiles.
2. Select the profile for which you want to configure folders for backup.
3. Go to the Edit option at the top right, and click the Endpoints tab from the dropdown. The Edit Profile window appears.
4. Under the Laptop/Desktop tab, click the preferred operating system platform for which you want to configure the backup folders. For example, if you want to configure backup folders for Windows, click the Windows tab.
5. Select the folders that you want to back up.
6. Provide the appropriate information for each field and click Save

Field	Action
Folder display name	Note: This field is displayed when you select All Drives for backup. By default, inSync identifies this field as All Drives. As applicable, provide a name in this field by which you want inSync to identify the All Drives folder on user devices.
Folder to be backed up	As applicable, select the folders for backup as follows:  All Folders: Select this option if you want to back up the data from all the folders that are located across the selected storage location on user devices. Specific Folder: Select this option if you want to back up the data from a specific folder or a group of folders that are located across the selected storage location on user devices. Enter the exact name of the folders separated by a semicolon from which you want to back up the data.
Include Files	Type or select the file types that you want to back up. If a file type does not appear in the list, type the file extension in the box that appears beside the Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.
Exclude Files	Type or select the file types that you want to exclude from the backup. If a file type does not appear in the list, type the file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.  For example, there is x: e:\nosave) drive. So, if x: is mapped to e:\nosave and the nosave folder is listed as an exclusion in the All Drives backup rules, then the drive x: e\nosave will be excluded from the backup. Note: ​Entries in this field overrides the entries in the Include Files box.
Exclude Paths	Type the relative path for the files and folders that you want to exclude from backups.