About Outlook backup

If you are backing up emails from Outlook 2016, 2013, 2010, or 2007, inSync provides two options for backup: Outlook - 2016/13/10/07 - Optimized for performance and Outlook - 2016/13/10/07 - Optimized for efficiency. The following table lists the difference between these two backup options.

Note: 

• The user must be logged on to the machine for the MAPI backups to be successful.
• If Outlook is using IMAP, do not use the Outlook - 2016/13/10/07 - Optimized for efficiency backup option.
• If you enabled persona backup for the selected profile and you want to restore an email client for Windows, Druva recommends that you select the Outlook - 2016/13/10/07 – Optimized for performance backup option. For more information, see Backing up system and app settings (Persona Backup).

Include PST for Outlook 2016, 2013, 2010, 2007 - Optimized for performance for backup

To backup emails from Windows

1. On the inSync Management Console menu bar, click Profiles.
2. Click the link of the profile for which you want to include emails for backup on Windows.
3. Click the Endpoints tab.
4. On the right-hand side top corner, click Edit > Endpoints.
5. Under Laptops/Desktops section, click the Windows tab, and then select the Email check box.

6. In the Email client to backup list, click Outlook - 2016/13/10/07 - Optimized for performance.
7. If you want to back up the PST files from other locations, you can configure a folder for backup. In this folder, you can specify the location from where you want the inSync client to back up PST files. For more information, see Configure folders for backup.
8. If you want to include or exclude specific email files, provide the appropriate information for each field.

   Field	Action
   Include Files	Type or select the email files that you want to back up. The Email files option is by default selected in the Include Files box. The *. PST is the default email file extension that appears beside the Include Files box. If an email file does not appear in the list, type the email file extension in the box that appears beside Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries. Note: This box supports asterisk (*) as a wildcard character.
   Exclude Files	Type or select the email files that you want to exclude from backup. If an email file does not appear in the list, type the email file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries. Note:  As the Email files option is by default selected in the Include Files box, you cannot add this option again in the Exclude Files box. However, you can exclude specific email file types by adding the email file extension in the box that appears next to the Exclude Files box.  ​Entries in this field overrides the entries in the Include Files box.
   Exclude Paths	Type the path to the email files and folders that you want to exclude from backups.

9. Click Save.

Include Outlook 2016, 2013, 2010, 2007 - Optimized for efficiency for backup

To backup emails from Windows

1. On the inSync Management Console menu bar, click Profiles.
2. Click the link of the profile for which you want to include emails for backup on Windows.
3. Click the Endpoints tab.
4. On the right-hand side top corner, click Edit > Endpoints.
5. Under Laptops/Desktops section, click the Windows tab, and then select the Email check box.

6. In the Email client to backup list, click PST for Outlook - 2016/13/10/07 - Optimized for efficiency.
7. If you want to back up the PST files that are not configured with Outlook, select the Include PST files from all drives check box.
8. If you want to include or exclude specific email files, provide the appropriate information for each field.

   Field	Action
   Include Files	Type or select the email files that you want to back up. The Email files option is by default selected in the Include Files box. The *. PST is the default email file extension that appears beside the Include Files box. If an email file does not appear in the list, type the email file extension in the box that appears beside Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries. Note: This box supports asterisk (*) as a wildcard character.
   Exclude Files	Type or select the email files that you want to exclude from backup. If an email file does not appear in the list, type the email file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries. Note:  As the Email files option is by default selected in the Include Files box, you cannot add this option again in the Exclude Files box. However, you can exclude specific email file types by adding the email file extension in the box that appears next to the Exclude Files box.  ​Entries in this field overrides the entries in the Include Files box.
   Exclude Paths	Type the path to the email files and folders that you want to exclude from backups.

9. Click Save.

Note:

• If you want to include or exclude specific email files from the backup, you must ensure that you upgrade all the instances of inSync Client from their previous version to 5.7 or later.

• If the OUTLOOK.EXE process is not running, the inSync Client cannot backup password-protected PST files. The inSync Client completes the backup operation with Backup finished with error status. You can view the inSync Client log files for the complete error message.

Related topics

Bypass Outlook sync errors during backup