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Plans & Pricing.
Overview
If an administrator enabled system settings backup, users can restore system settings to their device while activating inSync.
Note: Before you restore system and application settings, ensure that the operating system and the applications on the old and the new device match the restores that inSync supports. See, Supported system settings.
Supported restores
The following table lists the restores that your inSync setup supports.
| Settings |
Supported restores |
| Windows OS |
- Windows 7 (32-bit) to Windows 7 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 8.1 (32-bit/64-bit), Windows 10 (32-bit/64-bit)
- Windows 7 (64-bit) to Windows 7 (64-bit), Windows 8 (64-bit), Windows 8.1 (64-bit), Windows 10 (64-bit)
- Windows 8 (32-bit) to Windows 8 (32-bit/64-bit), Windows 8.1 (32-bit/64-bit), Windows 10 (32-bit/64-bit)
- Windows 8 (64-bit) to Windows 8 (64-bit), Windows 8.1 (64-bit), Windows 10 (64-bit)
- Windows 8.1 (32-bit) to Windows 8.1 (32-bit/64-bit), Windows 10 (32-bit/64-bit)
- Windows 8.1 (64-bit) to Windows 8.1 (64-bit), Windows 10 (64-bit)
- Windows 10 (32-bit) to Windows 10 (32-bit/64-bit)
- Windows 10 (64-bit) to Windows 10 (64-bit)
|
| macOS X |
- macOS X 10.11, macOS X 10.12, macOS X 10.13, macOS X 10.14, and macOS X 10.15
- macOS X 10.12, macOS X 10.13, macOS X 10.14, and macOS X 10.15
- macOS X 10.13, macOS X 10.14, and macOS X 10.15
- macOS X 10.14 and macOS X 10.15
Note: inSync does not support the migration of Mac user accounts.
|
| Internet Explorer |
- Internet Explorer (IE) 8 to IE 9, IE 10, IE 11
- IE 9 to IE 9
- IE 10 to IE 10
- IE 11 to IE 11
Note: inSync does not support the migration of dial Up and virtual private network settings. This is applicable to all versions of IE.
|
| Network Printer Settings |
- Windows 7 to Windows 7
- Windows 8 to Windows 8
- Windows 8.1 to Windows 8.1
- Windows 10 to Windows 10
Note: inSync does not support migration of local printer settings. For network printers, inSync does not backup the credentials to access the printer. You must re-enter the credentials.
|
| Microsoft Outlook (Outlook) |
- Outlook 2003 to Outlook 2010
- Outlook 2010 to Outlook 2010
- Outlook 2013 to Outlook 2013
- Outlook 2016 to Outlook 2016
Note:
- inSync migrates the default language for Outlook 2010. However, inSync does not set it as the default language.
- inSync does not support the migration of stationary fonts and mail formats from Outlook 2007 to Outlook 2010.
- inSync does not support the migration of stored passwords.
- inSync does not support the migration of settings of an earlier version of Outlook to Outlook 2013.
|
| Microsoft Office (same bit migration) |
- Microsoft Office 2003 to Microsoft Office 2007
- Microsoft Office 2003 to Microsoft Office 2010
- Microsoft Office 2003 to Microsoft Office 2016
- Microsoft Office 2007 to Microsoft Office 2010
- Microsoft Office 2007 to Microsoft Office 2016
- Microsoft Office 2010 to Microsoft Office 2016
|
Unsupported restores
The following table lists the restores that your inSync setup does not support.
| From |
To |
| Windows 64-bit |
Windows 32-bit |
| Later version of Windows |
Earlier version of Windows |
| Windows (any version) |
Mac (any version) |
| Later version of Mac |
Earlier version of Mac |
