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Druva Documentation

Release Notes - Endpoints

Important -  Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.

If you are an inSync GovCloud customer, see inSync GovCloud Update.

March 09, 2024

New Feature

Introducing 64-bit inSync Client for Windows

You now get a 64-bit inSync Client for Windows operating system with v7.5.1. The version has optimized 64-bit architecture that aligns with industry standards, enhances user experience with improved performance, and better compatibility with the latest hardware and operating systems.

Note: With v7.5.1, Druva will no longer release any 32-bit inSync Client for Windows beyond v7.2.5.

Customer action: Upgrade to inSync Client v7.5.1.

Download the latest inSync Client here

For upgrade instructions, see Upgrade inSync Client.

Deprecated

End of Life for Device Trace

Druva will  End of Life (EOL)  the Device Trace feature for Endpoints and Mobile Devices on March 31, 2024. After this date, all support services and functionality will be unavailable, and the feature will be deprecated. Post deprecation, the location services will not be displayed in the Admin Console. 

Customer Action Required: None

Note: With this deprecation, there is no impact on Data Governance and Cyber Resilience.

February 24, 2024

This release has minor bug fixes.

February 23, 2024

Enhancement

AD/LDAP Connector for Cloud

AD/LDAP connector v6.2 is now available with below fixed issue.

Fixed Issue

Issue Description
INS - 143286 Fixed an issue wherein the connector upgrade fails with Can't connect to AD/LDAP server error.

Customer action required: Upgrade to AD/LDAP connector v6.2.

Revision

 

Product

Revision Details

AD/LDAP connector v6.2

re48b01f9

Download the latest AD/LDAP connector here. 

For more details, contact Support.

February 10, 2024

This release has minor bug fixes.

February 05, 2024 

Enhancement

Introducing AD/LDAP Connector v6.2 

AD/LDAP Connector v6.2 is now available for Cloud, which includes minor security fixes.

Customer action required: Upgrade to AD/LDAP connector v6.2.

Revision

 

Product Revision Details
AD/LDAP connector v6.2 r53a56697

Download the latest AD/LDAP connector here. 

Introducing CloudCache v5.9.6 

CloudCache Server v5.9.6 is now available for Cloud, which includes minor security fixes.

Customer action required: Upgrade to CloudCache Server v5.9.6.

Revision

 

Product Revision Details
CloudCache Server 5.9.6 r110284

Download the latest CloudCache Server v5.9.6 here.

January 27, 2024

Enhancement

Federated Search | RBAC enhancement for legal administrators

We have now enhanced the users’ search capabilities for legal administrators. Legal administrators can now search and view data of users other than legal hold users using the Federated Search > File Search and Email Search options.

To get a view of these newly added options for users' search, the custom role must have a combination of Legal Hold Management rights > View Legal Hold and Data Governance > Access Federated Search plus any one or all of the following rights - User Management, Deployment Management, Profile Management, Backup and restore management, Data Governance, Alerts and Reports Management, CloudCache Management.

Here is a glimpse
Federated Search_RBAC.png

Customer action required

  1. Cloud administrators must create a custom role that has access to the following additional rights along with Legal Hold Management > View Legal Hold and Data Governance > Access Federated Search and assign it to a legal administrator. 

  2. Profile(s) must be assigned to the legal admin to allow them to search all users mapped to that profile.

For more information, see

January 13, 2024

This release has minor bug fixes.

January 08, 2024

Enhancement

Support for RHEL 9.3 with inSync Client v5.9.5

Now, experience seamless Endpoint data protection for RHEL 9.3 operating system. inSync Client v5.9.5 is now qualified to protect user data on RHEL 9.3 devices. 

Customer Action: Upgrade to inSync Client v5.9.5 for devices running on RHEL 9.3. 

For upgrade instructions, see inSync Client Upgrade.

Note: No action is required if you already use inSync Client v5.9.5.

For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client v5.9.5 here.

For more details, contact Support.

December 30, 2023

Fixed Issues

 

Issue Description
INS-127848 Fixed an issue for the device history wherein the deleted by field shows no value when the user is deleted.

December 18, 2023

New Feature

inSync Client 7.5.1 for Windows

inSync Client 7.5 is now available for Windows OS. The version has infrastructure enhancements and supports 64-bit resolution exclusively. 

Customer action: Upgrade to inSync Client v7.5.1
For assistance on compatibility,  see the inSync Client 7.5 upgrade scenarios.

NoteFor users who have configured the Optimized for Efficiency option for Outlook is deprecated. The default configuration is set as Optimized for Performance with this release.

Fixed Issues

 

Issue Description
INS- 126325 Fixed an an issue for the high CPU consumption of inSync Client when not activated.

Revision

 

Product Revision Details
inSync Clientv7.5 Windows: 110755

Download the latest inSync Client here

For upgrade instructions, see Upgrade inSync Client.

To know more, contact support.

December 16, 2023

New Feature

Data Governance: eDiscovery Download client v2.0.4 update for Cloud

An updated v2.0.4 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.4 from the Downloads page.

For more information, see

December 02, 2023

New Feature

Refreshed Client Upgrade Experience 

The Client upgrade page is refreshed and relocated to the Endpoints dashboard to simplify the experience.

Here are the key changes:

  • Enhanced Upgradable Client details: To get a quick view of available Client versions for upgrade, compatible operating system, and associated profiles

  • Categorized Settings: To make it easier for admins to locate and manage the Client upgrade activities. 

  • Centralized Client Upgrade settings: Relocated it to the Client Upgrade page for convenient access to manage Automatic Upgrade settings within the context of Client upgrade management

  • Enhanced Upgrade Client settings: To simplify the bulk upgrade experience for administrators

Here is a glimpse
Refresh_Client_upgrade.gif

For more information, see About inSync Client Upgrade.

Deprecated

Deprecation of Optimized for efficiency option for Outlook email backup

Druva will deprecate the Optimized for Efficiency option used to protect Outlook PST files through email backup on December 16, 2023. As a result, administrators and users who have enabled this option will not be able to back up Outlook emails. 

Customer action required: Update the settings to Optimized for Performance.
For more information, deprecation of Optimized for efficiency.

End of Life for Device Trace

Druva announces the End of Life (EoL) for the Device Trace feature for Endpoints and Mobile Devices on March 31, 2024. After this date, all support services and functionality will be unavailable, and the feature will be deprecated. Post deprecation, the location services will not be displayed in the Admin Console. 

Customer Action Required: None

November 18, 2023

This release has minor bug fixes.

October 28, 2023

Enhancement

Data Governance

eDiscovery: Restricted visibility of legal hold/gavel icon for users on UI

For maintaining data confidentiality, the legal hold/gavel icon will now be visible only to the cloud administrators and administrators with legal hold rights.

Action Required: None

October 13, 2023

Enhancement

Support for macOS Sonoma with inSync Client v7.2.5

Now experience seamless endpoint data protection for macOS Sonoma (14.0). Druva has qualified the inSync Client  v7.2.5 on macOS Sonoma (14.0). 

Customer Action: Upgrade to inSync Client  v7.2.5.

For upgrade instructions, see Upgrade inSync Client.

For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client  v7.2.5 here.

For more details, contact Support.

inSync Client v7.2.5 Patch update for Windows & macOS 
A patch for inSync Client v7.2.5 is now available for Windows & macOS with below security and operational fixes.

Fixed Issues

 

Issue Description
INS-101716 / INS-102392/ INS-102391 / INS-102392 Fixed security vulnerability issues concerning the URL injection in Javascript code.
INS-114610 Fixed an issue for inSync Client activation through Proxy.
INS-116954 Fixed an issue for the inSync Client user interface.
INS-121057 Fixed an issue for the network interruption on devices for backup.
INS-105231 Fixed the CPU consumption issue for devices on which Cygwin is installed

Customer action required: Upgrade to inSync Client v7.2.5.

Revision

 

Product Revision Details
inSync Client v7.2.5 Windows: 110485
macOS: 1100485

Note: The version will replace inSync Client v7.2.4 & v7.2.3 with this patch update.

Download the latest inSync Client here

For upgrade instructions, see Upgrade inSync Client.

For more information, contact support.

inSync Client v5.9.5 Patch update for Linux

A patch for inSync Client v5.9.5 is now available for Ubuntu and RHEL with below security fixes.

Fixed Issues

 

Issue

Description

INS-101503/ INS-103899/ INS-103900/ INS-102411

Fixed security vulnerability issues for the URL injection in the JS code.

Customer action required: Upgrade to inSync Client v5.9.5 patch.

Revision

 

Product

Revision Details

v5.9.5

r100940

Note: Druva has not released a new version of inSync Client for Linux CentOS with inSync Client v5.9.5. You can continue using inSync Client v5.9.3  for Linux CentOS devices.

Download the latest inSync Client here

For upgrade instructions, see Upgrade inSync Client.

For more information, contact support.

October 07, 2023

This release has minor bug fixes.

September 23, 2023

This release has minor bug fixes.

September 09, 2023

New Feature

Get details of Disabled Devices through APIs 

You now get the following details of disabled devices with the help of enhanced List all Devices -v2 and Get Device Information - v2 APIs:

  • Disabled Date & Time: Provides the timestamp when the device was marked Disabled.
  • Disabled Mode: Provides information about the method or mode of the device being marked disabled. For example, the device is disabled through the Admin console.

Customer action: None.
For more information, see disable, enable or delete a user device.

September 04, 2023

Enhancement

Introducing storage support for UAE region

We have added a new AWS data storage location for the UAE region to add more flexibility to data storage requirements, especially for Druva customers across the UAE region.
Don't miss to check out a green icon for the UAE region on the Druva Cloud status page.

Here is a glimpse
UAE region.png

August 26, 2023

This release has minor bug fixes.

August 12, 2023

This release has minor bug fixes.

August 07, 2023

Enhancement

CloudCache Server v5.9.6 for Cloud

The CloudCache Server v5.9.6 is now available. The version has infrastructure enhancements with below security fix.

Fixed Issues

 

Issue Description
INS-102415 Fixed a security issue for the DLL planting.

Customer action required: Upgrade to CloudCache Server v5.9.6.

Revision

 

Product Revision Details
CloudCache Server v5.9.6 r110282

Download the CloudCache Server here
For more details, contact Support.

AD/LDAP Connector v6.2 for Cloud

AD/LDAP connector v6.2 is now available. This version has infrastructure enhancements with below security fix.

Fixed Issues

 

Issue Description
INS-103186 Fixed a security issue for the DLL planting.

Customer action required: Upgrade to AD/LDAP connector v6.2.

Revision

 

Product Revision Details
AD/LDAP connector v6.2 r00b0014d

Download the AD/LDAP connector here
For more details, contact Support.

July 29, 2023

New Feature

Data Governance: eDiscovery Download client v2.0.3 update for inSync Cloud

An updated v2.0.3 for eDiscovery Download Client is now available with support for ARM binary for Mac M1 to work on both x86_64 and arm64 architectures

You can now download and install the new ARM binary on M1 Macs without relying on Rosetta for the conversion of binary to be Mac compliant.

It also includes minor security enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.3 from the Downloads page.

For more information, see

July 22, 2023

New Feature

Data Governance: New Target Download API for Legal Hold

Targeted Download is an API-based method for remote data retrieval, designed to gather data linked to specific users under a Legal-Hold policy. This approach allows legal administrators to employ their scripting skills and create customized automated workflows, using languages like Python or PowerShell, to selectively gather the necessary metadata or actual data. By eliminating irrelevant and duplicate data, this process reduces eDiscovery costs effectively. To learn more, see Using Target Download API.

July 15, 2023

New Feature

Refreshed inSync Settings User Interface 

The inSync Settings page is now renamed to Endpoint and SaaS Apps settings with the following enhancements:

  • Categorized Settings
    The settings are categorized and grouped, making it easier for administrators to locate and manage specific settings related to Endpoints and SaaS applications. Check out below.

  • Migration of the following settings for simplified navigation:

  •  Mass Deployment settings: The Mass Deployment setting is relocated to the Endpoints dashboard under the Mass Deployment tab to simplify the user experience by consolidating all related functionalities under one tab.
  • User provisioning settings: The User provisioning setting under the Deployment tab is relocated to the Users page under the Deployment tab to allow users to conveniently access and manage deployment settings within the context of user management.
Here is a glimpse

Fixed Issues

 

Issue Description
INS-102764 /
REAL-29121
Fixed an issue wherein the eDiscovery download jobs Client failed with "The requested URL returned error: 500 Internal Server Error" error.

July 01, 2023

New Feature

Introducing APIs for Reports

We've added APIs for reports in our common reporting framework. Now, as per your requirements, you can quickly get report data.

You can build integrations to obtain specific data for various use cases. For example, you can:

  • Track the status of workloads periodically and trigger automated responses using third-party apps or custom scripts. For example, you can create a ticket to inform an administrator if backups fail beyond a certain percentage on a specific day.
  • Keep a close eye on critical activities such as credit consumption or failed Restore jobs. This visibility allows you to proactively address any issues that may arise.
  • Run narrowed-down diagnostics using filters to provide evidence during audits.
  • Build personalized reports or a view to monitor all your data.

With these new APIs, you'll have more flexibility and control over your reporting.

For more information, see Getting Started with Reports API.

Note: With this release, the API is unavailable for Endpoints’ Storage Status report.

June 03, 2023

This release has minor bug fixes.

May 20, 2023

This release has minor bug fixes.

May 06, 2023

Enhancement

Get Backup Data Classification
You can now monitor the storage space utilization of Backup data on a device details page with a classified view of storage details for

  •  Files/Folders 
  • System settings 

Hover over the Backup Data field info icon to get the classified view.

Here is a glimpse
Backup_Data_page.png

Data Governance: eDiscovery Download client v2.0.2 update for inSync Cloud

An updated v2.0.2 for eDiscovery Download Client is now available with minor security enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.2 from the Downloads page.

For more information, see

Fixed Issues

 

Issue Description
INS -98123 Fixed an issue for search capability on the user listing page wherein the user name with a comma (,) when searched gives an Invalid API Syntax error.

April 22, 2023

Fixed Issues

 

Issue Description
INS-97283 Fixed an issue where update of the user GUID for a custom attribute value failed.
INS-55404

Fixed an issue on the Administrator page where administrators with custom role were not listed due to incorrect license.

April 14, 2023

Enhancement

inSync Client v5.9.5 patch update for Linux (Ubuntu & RHEL)

A patch update, v5.9.5 for inSync Client for Linux (Ubuntu & RHEL) is now available with minor security enhancements.

Customer Action Required: Upgrade to inSync Client v5.9.5.

Revision

 

Product Revision Details
inSync Client v5.9.5

Linux: r100920

NoteDruva has not released a new version of inSync Client for Linux CentOS with inSync Client v5.9.5. You can continue using inSync Client v5.9.3  for Linux CentOS devices.

Download the latest inSync Client here

For upgrade instructions, see Upgrade inSync Client.

For more information, contact support.

March 31, 2023

Enhancement

inSync Client v7.2.4 for Windows

A patch for inSync Client v7.2.4 is now available for Windows with infrastructure enhancements.

Customer action required: Upgrade to inSync Client v7.2.4.

Revision

 

Product Revision Details
v7.2.4 Windows: r110444

Download the latest inSync Client here

For upgrade instructions, see Upgrade inSync Client.

For more information, contact support.

March 25, 2023

New Feature

Refreshed Profile User Interface

The Profiles user interface is now refreshed to make the experience seamless and easy. 
Here are the key enhancements:

Profile Listing Page

  • Refreshed Profile listing page to give a consolidated view of all the configured workloads
  • Search capability and filtering option for quick navigation, making it easier to manage Profiles
  • Export profile configuration to CSV option for quick reference

Create and Update Profile

  • The create and Update profile workflow is enhanced and has the relevant backup configuration settings grouped together for easy configuration
 ►Here is a glimpse

For more information, see Create and Manage Profiles for SaaS Apps and Endpoints.

Data Governance

Enhancement

Federated Search: Keep track of Federated Search actions

Druva logs all administrators' actions in the Admin Audit Trail for Delete and Quarantine. Now, we extend this capability to actions taken by administrators from Federated Search for the following:

  • File Search

  • Email Search

  • File Search Results sent via email

  • Email Search Result sent via email

  • Download search result (file/email)

This helps administrators keep track of the status of the action, such as successful or failed, and assists Infosec and Data Compliance administrators during audits and data investigations.

►Here is a glimpse
devive_mapping_search_01.png

For more information, see,

Customer action required: None.

New Feature

Sensitive Data Governance (SDG): Introducing listing APIs

You can now use the following list APIs to create your own custom reports for file and email violations.

  • List Data Types: Provides details of all the available data types

  • List SDG policy templates: Provides details of all the available SDG policy templates created

  • List SDG policies: Provides details of all the configured SDG policies

  • List whitelisted keywords: Provides details of all the whitelisted keywords

  • List  SDG settings: Provides details of all the SDG settings configured

  • List file violations: Provides details of all the file violations

  • List email violations: Provides details of all the email violations

For more information, see Developer Portal.

Customer action required: None.

March 11, 2023

New Feature

Edit GUID for users

You can now edit GUID (Globally Unique IDentifier) attribute for inSync users.

GUID attribute can be updated for -

  • Users provisioned in inSync through AD/LDAP - To enable correction of mismatch in GUID in inSync and AD/LDAP.
  • Users added manually to inSync - To enable provisioning of manually added users with AD/LDAP directory.

Note: You can update the GUID attribute only for users who are:

  • Provisioned through AD/LDAP mapping

  • Added manually, provided the provisioning method in inSync settings is set as AD/LDAP

For more information, see Edit GUID attribute for Users.

Fixed Issues

 

Updated Free License Count for Preserved Users

We had observed an issue with the total number of free licenses credited for preserved users against active user licenses. For more information, see Updated Free License Count for Preserved Users and Shared Mailbox.

Action required 

Procure additional Preserved User licenses if total (free + purchased) licenses are already or nearly consumed by raising a case with Druva Support.

March 10, 2023

Enhancement

inSync Client v7.2.4 patch update for macOS

A patch update v7.2.4 for inSync Client for macOS is now available with minor security fixes.

Customer Action Required: Upgrade to inSync Client v7.2.4.

Revision

 

Product Revision
inSync Client v7.2.4 macOS: r110437

Download the latest inSync Client here. 

For upgrade instructions, see Upgrade inSync Client.

March 09, 2023

New Feature

inSync Client v7.2.3 for Windows

inSync Clientv7.2.3 is now available for windows. This version has infrastructure enhancements and below fixed issues.

Fixed Issues

 

Issue Description
INS-83245 Fixed an issue wherein the MAPI restore fails with the “Objects of type bytes” error.
INS-80877 Fixed an issue for Windows Client wherein the backup fails to resume with a "Resuming Backup" message.
INS-77220 Fixed an issue wherein the backup for all configured folders failed.

Customer action required: Upgrade to inSync Client v7.2.3.

With the inSync Client v7.2.3 release for windows, the "Sync & Share" option is disabled as it has reached its End of Life on September 30, 2022. For more information, see Support and EOL policies.

 

 

 

Revision

 

Revision Revision Details
inSync Client v7.2.3 Windows: r110438

Note: Our support team will contact you via email if you must upgrade to this version of the inSync Client.

Download the latest inSync Client here. 

For upgrade instructions, see Upgrade inSync Client.

February 25, 2023

Enhancement

Find Device Mapping using Search 

You can now search for device mappings by providing the device name or device-Id to retrieve the required information.

►Here is a glimpse
devive_mapping_search_01.png

February 04, 2023

New Feature

Federated Search:  Introducing Search APIs

You can now use the following APIs to automate search and view details for the required files and emails using their SHA1 checksum value:

  • Search for Files: Search and view details for files.

  • Search for Emails: Search and view details of emails.

Customer action required: None.

For more information, see Developer portal.

January 25, 2023

Enhancement

Druva Mobile App patch update for Android

The patch for the Android mobile app is now available with minor security fixes.

Customer action required: Upgrade to the latest mobile app.

Revision

 

Product

Revision

Druva mobile app 5.0.2

r2272

January 20, 2023

Enhancement

inSync Client v7.2.3 patch update for macOS

A patch update v7.2.3 for inSync Client for macOS is now available, which includes the following Fixed Issues.

Fixed Issues

 

Revision

Description

INS-84689

Fixed an issue wherein the system tray icon failed to appear during the first backup.

INS-80877

Fixed an issue wherein the backup fails to resume when disconnected with Resuming backup message.

INS-84006

Fixed an issue wherein the folders and files are skipped for %userprofile%  - user profile path or  /home/<username> is configured for backup.

Customer Action Required: Upgrade to inSync Client v7.2.3 on priority.

 Druva recommends to upgrade to inSync Client v7.2.3 on priority and ensure complete data protection.

Revision

 

Product

Revision

inSync Client

macOS: r110425

To upgrade inSync Client to the latest version, see Upgrade inSync Client.

Download the latest inSync Client here.

To learn more, contact Support.

Enhancement

inSync Client v5.9.5 patch update for Linux 

A patch update v5.9.5 for inSync Client for Linux (Ubuntu & RHEL) is released on January 20, 2022, that includes the below-fixed issue.

Fixed Issues

 

Issue

Description

INS-82221

Fixed an issue wherein the inSync Client activation fails with “Failed to load activation key. rpc method not supported” error.

Customer Action Required: Upgrade to inSync Client 5.9.5 patch.

Revision

 

Product

Revision

inSync Client

Linux (Ubuntu & RHEL): r100910

To upgrade inSync Client to the latest version, see Upgrade inSync Client.

Download the latest inSync Client here.

To learn more, contact Support.

January 07, 2023

This release has minor bug fixes.

Archived release notes

For release notes of previous cloud updates, see Archived Release Notes.

You must have a valid Security Posture & Observability or Accelerated Ransomware Recovery license to use the Cyber Resilience features.

Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.

March 14, 2024

This release has minor bug fixes.

February 29, 2024

This release has minor bug fixes.

February 15, 2024

Enhancement

Introducing Audit Trails for Unusual Data Activity

You can now track and monitor the following Unusual Data Activity actions using the Audit Trails feature:

  • Unusual Data Activity - Alerts Ignored: Details of the alert ignored for an affected snapshot and the administrator who performed the action

  • Unusual Data Activity - Logs Downloaded - Details of the downloaded logs and the administrator who performed the download

  • Unusual Data Activity - Configuration Changed: Details of UDA settings updated, and the administrator who edited them

This feature helps to meet the data governance and compliance requirements by providing a chronological view of administrator activities performed for Unusual Data Activity.

Here is a glimpse of the update
AuditTrails_UDA_Feb1.png

For more information, see About Audit Trails.

February 01, 2024

This release has minor bug fixes.

January 18, 2024

This release has minor bug fixes.

December 21, 2023

Enhancement

Introducing new UDA events for VMware resources

We are excited to bring in the following two new UDA events for VMware resources that help you with proactive error management in case of UDA failures and seamless functioning of Unusual Data Activity.

  • Unusual Data Activity Scan Failure: A warning alert is generated and sent via email (if email subscription is enabled) when the UDA scan fails because the VMware prerequisites are not met. The alert also provides the exact reason for you to be able to take corrective action. You can access this alert from Security Events Alerts. Alternatively, you can also access it via the Events API. For example: "VMware Tools is not installed."
  • Unusual Data Activity Information Event: Provides information regarding the UDA scan events and can be accessed only via the Events API. For example, Snapshot is not scanned for Unusual Data Activity as learning is in progress.

For more information, see Alerts and Events API.

Security Events: Data Access events support for VMware resources

You can now closely monitor and track data restore activity access by administrators for VMware resources for a defined period with Data Access events feature. This enhancement helps ensure that the data is restored to a trusted location known to Druva and thus prevents any data security breaches.

When an administrator initiates Admin Restore activity for VMware, an access event job is created, which can be viewed from the Security Events Dashboard > Data Access page for further investigation.

For more information, see Data Access.

Hybrid Workloads: VMware events API integration with Splunk app

VMware backup (success/failure) and restore (success/failure) events API are now integrated with Druva Splunk app. This integration helps to monitor logging for threats and risks from different applications centrally.

For more information, see the Druva app for Splunk and VMware events API.

November 09, 2023

This release has minor bug fixes.

October 27, 2023

This release has minor bug fixes.

October 12, 2023

Enhancement

Introducing Curated Snapshots for Microsoft 365 (OneDrive and SharePoint)

We are excited to bring in the Curated Snapshots for Microsoft 365 feature that helps accelerate recovery time and minimizes data loss during cyber security attacks. 

Curated snapshot allows you to create a customized snapshot with the latest, cleanest, and safest scanned file version available for restore. 

You can restore files/folders for OneDrive and SharePoint from the Curated Snapshot without any security or malware risks. This enhancement eliminates the need to perform multiple granular restores from various snapshots.

►Here is a quick preview of Curated Snapshot for SharePoint and OneDrive.

For more information, see Curated Snapshots for Microsoft 365.

Fixed Issues

 

Issue Description

REAL-30794

Fixed the navigation issue observed for the redirection from the Security Events > Administration Details page.

September 28, 2023

This release has minor bug fixes.

Known Issues

 

Issue Description

REAL-30794

You may observe incorrect redirection when navigating to the Administration Details page from the Security Events page between Oct 7 and Oct 11, 2023.


Workaround: During this period, you can view the administrator details using the left navigation bar > Administration > Manage Administrator option.

September 14, 2023

This release has minor bug fixes.

August 31, 2023

Unusual Data Activity (UDA) 1.0 end-of-life update

We have now deprecated the Unusual Data Activity 1.0 version, which was available as a part of the backup Elite license. 

The new Unusual Data Activity (UDA) is a part of the Security Posture & Observability add-on.

Contact your Account Representative, Customer Success Manager, or Druva support for more details.

August 21, 2023

Enhancement

UDA for VMware: Added sudo user support for Linux virtual machines

You can now provide sudo user credentials for a non-root user while using UDA for Linux virtual machines. This enhancement thus offers more flexibility and eliminates the restriction of using only root credentials for UDA.

For more information about configuring and managing sudo user credentials, see Manage credentials for VMware servers

For more information, see Unusual Data Activity.

Customer action required: Upgrade the VMware proxy to version 6.3.2-359254.

August 17, 2023

New Feature

Unusual Data Activity (UDA) support for SharePoint and OneDrive

You can now define the UDA settings for anomaly detection for your backed-up SharePoint and OneDrive resources from Cyber Resilience > Security Events > Settings page.

Based on the defined settings, the UDA algorithm detects malicious, intentional, or unknown activities for the number of files that are added, encrypted, deleted, or modified and subsequently generates alerts, thus providing efficient data resiliency from threats.

You can review the alerts from the Security Events > Overview > Unusual Data Activity section and take appropriate action to resolve the risk to ensure the backed-up data is safe.

►Here is a quick preview of UDA for SharePoint and OneDrive.

For more information, see Unusual Data Activity.

Customer Action Required: None

Enhancement

Rollback Actions support for manually deleted snapshots

With Rollback Actions, you can now rollback manually deleted snapshots for Endpoints and SaaS Apps within a configurable rollback window. By default, the Rollback Actions window is configured for 7 days.

The manually deleted snapshots are available for rollback for the specified days before they get permanently deleted. 

This capability allows the administrator to revert malicious or unintended deletes without data loss and enables rapid restoring productivity. 

If you have consciously triggered the deletes, the snapshots get permanently deleted after the rollback window expires.

Note: Currently, rollback action support for manually deleted snapshots is available only for Endpoints and SaaS Apps - Exchange Online, Gmail, OneDrive, Shared Drives, and SharePoint snapshots.

Endpoints

Here is a glimpse of the update
Rollback Actions_Endpoints_Snapshots_RN.png

SharePoint

Here is a glimpse of the update
Sharepoint_Snapshot_rollback_RN.png

For more information, see,

Customer Action Required: None

Known Issues

 

Issue Description
REAL-31446 Due to the backup throttling issue, the UDA logs display a higher count of modified files for OneDrive and SharePoint resources.
REAL-30815 The UDA logs do not display the file owner's details for the SharePoint site if the file backup happens using REST API and the file change is through a Microsoft application or a user with an invalid email.
REAL-30757 The UDA logs do not display the details related to Files Modified By for OneDrive and SharePoint resources.
REAL-30702 False UDA alerts may get generated for OneDrive resources if any modifications are made to the Profiles to which the OneDrive user is mapped.

August 07, 2023

Enhancement

Sandbox recovery: Support for automatic deletion of malicious files

In the Sandbox Recovery workflow, you can automatically delete malicious files detected via Malicious File Scan. This option safeguards against further damage and ensures the restored data is secure.
You can enable automatic deletion of malicious files from the  Hybrid Workloads > Restore > Sandbox Recovery > Settings page.

Here is a glimpse of the update
Delete_Malicious Files_option.png

For more information, see,

Fixed Issues

 

Issue Description
REAL-31315 Fixed the issue wherein File Hash scan is now supported for Linux VM's restored using Sandbox Recovery.

July 20, 2023

This release has minor bug fixes.

Fixed Issues

 

Issue Description
REAL-29751 Fixed the issue wherein the listing of malicious files / skipped files on the Sandbox Recovery Jobs page timed out intermittently in case of skipped file count exceeding 50k.

July 06, 2023

This release has minor bug fixes.

June 23, 2023

New Feature

Sandbox recovery: Malicious File Scan support for Linux sandbox virtual machines

Use the Sandbox Recovery feature to recover a specific restore point, followed by an antivirus scan in a sandbox environment. You can certify whether the selected restore point is clean based on the scan results. 

After a successful sandbox virtual machine data restore, you can scan the data for viruses and malware with the Malicious File Scan feature enabled.

For Sandbox virtual machines, you can enable the Malicious File Scan feature from the  Hybrid Workloads > Restore > Sandbox Recovery > Settings page.

Here is a glimpse of the update
settingstab.png

The anti-virus scan engine scans the entire data for potential viruses and malware and provides details for the following that can help you take the necessary corrective action:

  • File Scanned: Number of files scanned for a restore job

  • Malicious Files Found: Number of malicious files found in the restored snapshot

  • Files Scan Skipped: Number of files skipped from the scan

►Here is a quick preview of Sandbox Recovery.

For more information, see,

Known Issues

 

Issue Description
REAL-29751

Malicious files listing page for the Sandbox Recovery Jobs page times out intermittently. You will observe this issue when the count of skipped files is beyond 50k files.

Workaround: You can view the detailed report using the Download Log option on the UI.

June 08, 2023

This release has minor bug fixes.

May 25, 2023

New Feature

Sandbox recovery: Malicious File Scan support for Windows sandbox virtual machines

This feature is available for all customers using the Windows operating system. It is under early access and is available for limited customers using the Linux operating system.

Use the Sandbox Recovery feature to recover a specific restore point, followed by an antivirus scan in a sandbox environment. You can certify whether the selected restore point is clean based on the scan results. 

After a successful sandbox virtual machine data restore, you can scan the data for viruses and malware with the Malicious File Scan feature enabled.

For Sandbox virtual machines, you can enable the Malicious File Scan feature from the  Hybrid Workloads > Restore > Sandbox Recovery > Settings page.

Here is a glimpse of the update
settingstab.png

The anti-virus scan engine scans the entire data for potential viruses and malware and provides details for the following that can help you take the necessary corrective action:

  • File Scanned: Number of files scanned for a restore job

  • Malicious Files Found: Number of malicious files found in the restored snapshot

  • Files Scan Skipped: Number of files skipped from the scan

►Here is a quick preview of Sandbox Recovery.

For more information, see,

May 11, 2023

New Feature

Unusual Data Activity (UDA) support for VMware resources

You can now define the UDA settings for anomaly detection for your backed-up VMware resources from Cyber Resilience > Security Events > Settings page.

Here is a glimpse of the update
UDA_VMware_recommended settings_May5.png

Based on the defined settings, the UDA algorithm detects malicious, intentional, or unknown activities for the number of files that are added, deleted, or modified and subsequently generates alerts, thus providing efficient data resiliency from threats.

You can review the alerts from the Security Events > Overview > Unusual Data Activity section and take appropriate action to resolve the risk to ensure the backed-up data is safe.

For more information, see Unusual Data Activity.

Customer Action Required: None

April 27, 2023

This release has minor bug fixes.

April 13, 2023

This release has minor bug fixes.

March 30, 2023

Enhancement

Endpoints: Manage antivirus scan during device replace

Administrators can now enable or disable an antivirus scan check before restoring data to a replaced device.

By default, the antivirus scan check is enabled to ensure that the data restored to the replaced device is safe and secure.

Navigate to the Ransomware Recovery > Malicious File Scan > Settings > Edit and select the Skip Antivirus Scan during Device Replacement check box to disable the antivirus scan and deselect the checkbox to enable the scan.

Here is a glimpse of the update
settingstab.png

Alternatively, you can also perform this action using  API.

For more information, see,

Customer Action Required: None

March 16, 2023

This release has minor bug fixes.

March 03, 2023

Enhancement

An enhanced experience for Unusual Data Activity (UDA)

Unusual Data Activity (UDA) for VMware is under early access and is available for limited customers.

With this release, we bring the following enhancements to Unusual Data Activity:

Unusual Data Activity with customizable settings

Unusual Data Activity (UDA) is now enhanced to allow you to customize and define the UDA settings for anomaly detection for your backed-up resources, thus providing efficient data resiliency from threats.

You can define the UDA Settings from Cyber Resilience > Security Events > Settings page.

Here is a glimpse of the update
settingstab.png

Based on the defined settings, the UDA algorithm detects malicious, intentional, or unknown activities for the number of files that are added, deleted, or modified and subsequently generates alerts.

You can review the alerts from the Security Events > Overview > Unusual Data Activity section and take appropriate action to resolve the risk to ensure that the backed-up data is safe.

Improved Data Activity trend graph

The Data Activity Trend that represents data backed up in the resource by snapshots is enhanced to provide a more detailed view for better monitoring and understanding of Unusual Data Activity.

Here is a glimpse of the update
settingstab.png

For more information, see Unusual Data Activity.

►Here is a quick preview of the enhanced Unusual Data Activity.

Customer Action Required: To sign up for this feature, contact support.

Feb 09, 2023

This release has minor bug fixes.

Jan 28, 2023

New Feature

 

Sandbox recovery: Malicious File Scan support for windows sandbox virtual machines

This feature is under early access and is available for limited customers.

Use the Sandbox Recovery feature to recover a specific restore point, followed by an antivirus scan in a sandbox environment. You can certify whether the selected restore point is clean based on the scan results. 

After a successful sandbox virtual machine data restore, you can scan the data for viruses and malware with the Malicious File Scan feature enabled.

For Sandbox virtual machines, you can enable the Malicious File Scan feature from the  Hybrid Workloads > Restore > Sandbox Recovery > Settings page.

Here is a glimpse of the update
settingstab.png

The anti-virus scan engine scans the entire data for potential viruses and malware and provides details for the following that can help you take the necessary corrective action:

  • File Scanned: Number of files scanned for a restore job

  • Malicious Files Found: Number of malicious files found in the restored snapshot

  • Files Scan Skipped: Number of files skipped from the scan

For more information, see,

New API for listing count of restore scan jobs

We have added the List count of restore scan jobs API to support automation and get information about the total count of all the restore scan jobs for different resource types- File Server, NAS, Endpoints, and so on.

For more information, see Developer Portal.

Jan 12, 2023

This release has minor bug fixes.

Archived release notes

For release notes of previous cloud updates, see Archived Release Notes.

You can get a view and update on the latest supported and available Security Posture & Observability and Accelerated Ransomware feature from Cyber Resilience Release Notes

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