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Support Matrix

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Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

Supported VMware setup

This section lists the supported versions for VMware vCenter Server and ESXi Hosts.

vCenter Server

ESXi Host

 Backup Proxy Compatibility
7.0
  • 7.0
  • 6.7
  • 6.5
 4.8.15_96907

6.7
  • 6.7
  • 6.5
  • 6.0
 4.7.2-42700 or later

6.5
  • 6.5
  • 6.0
  • 5.5
  • 4.7.2-42700 or later
  • 4.6.9-27415 to 4.7.2-42106

6.0
  • 6.0
  • 5.5
  • 5.1
  • 4.7.2-42700 or later
  • 4.6.9-27415 to 4.7.2-42106

5.5
  • 5.5
  • 5.1
  • 4.7.2-42700 or later
  • 4.6.9-27415 to 4.7.2-42106

5.1
  • 5.1
  • 4.7.2-42700 or later
  • 4.6.9-27415 to 4.7.2-42106

Druva does not certify VMware vCenter Server versions 5.5 and 5.1. However, backups and restores on these setups should work as expected.  Druva strongly recommends you to upgrade the VMware vCenter Server to the latest supported version. Refer to the article for more information about the end of the general support for vSphere 5.5.

Guest operating systems

Phoenix qualifies virtual machines with the following guest operating systems for backup. However, any guest operating system should work if the virtual machine snapshot(VMware tools quiescing turned ON) works fine. 

Operating System

Editions

Windows
  • Microsoft Windows Server 2019 (Standard, Datacenter)
  • Microsoft Windows Server 2016 (Standard, Datacenter)
  • Microsoft Windows Server 2012 R2 (Standard, Datacenter)
  • Microsoft Windows Server 2012 (Standard, Datacenter)
  • Microsoft Windows Server 2008 R2 (Standard, Datacenter)
  • Microsoft Windows Server 2008 (Standard, Datacenter)
Note: Phoenix performs image-level backups of virtual machines. So, unless you plan to enable application-aware processing for a virtual machine, Phoenix continues to back up the virtual machine with any guest operating system.

Linux
  • Red Hat Enterprise Linux (RHEL) 6.3, 6.9, 6.10 , 7.0 , 7.1-7.5
  • CentOS 5.3, 5.11, 6.3, 6.9, 6.10 ,  7.0 , 7.1-7.5
  • Ubuntu 14.04, 16.04
  • SUSE Linux Enterprise Server 11 SP 1 , 11 SP 4 , 12 , 12 SP 3 

Disks, partitions and, files for File Level Restore (FLR)

Item

Supported

Partition Types
  • Primary
  • Extended
  • Logical Disk Manager (LDM): 
    • Windows
      • Basic disk (Partition type: MBR/GPT) 
      • Dynamic disk (Partition type: MBR. Partition can have simple or spanned volume.)
        Note: Dynamic Disk with GPT partition type is not supported.
    • Linux
      • MBR  (Simple/Spanned/Mirror/Striped) 
      • GPT (Simple/Spanned/Mirror/Striped)

File Systems
  • NTFS
  •  FAT
  •  FAT32 
  •  Ext2/3/4
  • XFS
  • Btrfs

File Type
  • Regular Files
  • Sparse Files
  • Hidden Files

vSAN versions

Phoenix backup proxy supports backup and restore of virtual machines on the following vSAN versions:

  • 7.0
  • 6.6
  • 6.5
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