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Druva Documentation

Support Matrix

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

 

Supported VMware setup

This section lists the supported versions for VMware vCenter Server and ESXi Hosts.

vCenter Server

ESXi Host

Backup Proxy Compatibility
7.0
  • 7.0
  • 6.7
  • 6.5
4.8.15_96907

6.7

  • 6.7
  • 6.5
  • 6.0
4.7.2-42700 or later

6.5

  • 6.5
  • 6.0
  • 5.5
  • 4.7.2-42700 or later
  • 4.6.9-27415 to 4.7.2-42106

6.0

  • 6.0
  • 5.5
  • 5.1
  • 4.7.2-42700 or later
  • 4.6.9-27415 to 4.7.2-42106

5.5

  • 5.5
  • 5.1
  • 4.7.2-42700 or later
  • 4.6.9-27415 to 4.7.2-42106
  • Druva does not certify VMware vCenter Server versions 5.5 and 5.1. However, backups and restores on these setups should work as expected.  Druva strongly recommends you to upgrade the VMware vCenter Server to the latest supported version. Refer to the article for more information about the end of the general support for vSphere 5.5.
  • Auto-upgrade will not be supported for proxies with versions less than 4.8.0. You must install the latest RPM manually. For more information, see Installing RPM for auto-upgrade.

 

Guest operating systems

Druva qualifies virtual machines with the following guest operating systems for backup. However, any guest operating system should work if the virtual machine snapshot(VMware tools quiescing turned ON) works fine. 

Operating System

Editions

Windows

  • Microsoft Windows Server 2019 (Standard, Datacenter)
  • Microsoft Windows Server 2016 (Standard, Datacenter)
  • Microsoft Windows Server 2012 R2 (Standard, Datacenter)
  • Microsoft Windows Server 2012 (Standard, Datacenter)
  • Microsoft Windows Server 2008 R2 (Standard, Datacenter)
Note: Druva performs image-level backups of virtual machines. So, unless you plan to enable application-aware processing for a virtual machine, Druva continues to back up the virtual machine with any guest operating system.

Linux

  • Red Hat Enterprise Linux (RHEL) 6.3, 6.9, 6.10 , 7.0 , 7.1-7.5
  • CentOS 5.3, 5.11, 6.3, 6.9, 6.10 ,  7.0 , 7.1-7.5
  • Ubuntu 14.04, 16.04
  • SUSE Linux Enterprise Server 11 SP 1 , 11 SP 4 , 12 , 12 SP 3 

Disks, partitions and, files for File Level Restore (FLR)

Item

Supported

Partition Types

  • Primary
  • Extended
  • Logical Disk Manager (LDM): 
    • Windows
      • Basic disk (Partition type: MBR/GPT) 
      • Dynamic disk (Partition type: MBR. Partition can have simple or spanned volume.)
    • Linux
      • MBR  (Simple/Spanned/Mirror/Striped) 
      • GPT (Simple/Spanned/Mirror/Striped)

File Systems

  • NTFS
  •  FAT
  •  FAT32 
  •  Ext2/3/4
  • XFS
  • Btrfs

File Type

  • Regular Files
  • Sparse Files
  • Hidden Files

OS, File System, and Volume types supported for Dynamic GPT

Item

Supported

Operating System

(source backup set)
 

  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

File Systems

  • NTFS
  • FAT
  • FAT32
  • *REFS

Volume Type

  • Simple
  • Striped
  • Spanned
  • Mirror
  • RAID-5

Note: For the REFS file system on any type of volume, the staging VM should be either the source backup set OS version or the next higher version for a successful browse and subsequent restore. For example, if the source backup set is Windows 2016, then the supported OS versions of the staging VM are 2016, 2019, and 2022.

vSAN versions

Druva backup proxy supports backup and restore of virtual machines on the following vSAN versions:

  • 7.0
  • 6.6
  • 6.5

Note

  • Phoenix backup proxy agent for VMware virtual infrastructure integrates with ESX and vSPhere vStorage API (VADP) to perform backup and restore.  

  • If the ESX/vSphere host is not licensed for the vStorage APIs, the backup and restore operations fail.

  • To verify whether the ESX/vSphere host is licensed for vStorage APIs - Click here

Installing RPM for auto-upgrade

Following are the steps to manually install RPM:

  1. Download RPM from Druva downloads page and copy the rpm on the backup proxy that needs to be upgraded.
  2. List the installed RPM name on your proxy using the following command:
    rpm -qa | grep druva
  3. Uninstall the RPM using the following command. Select No to prevent cleaning all the installation files.
    rpm -e <name from above command>
  4. Install RPM and start the Phoenix service:
    rpm -ivh <name of rpm copied from downloads page>
  5. Set the vCenter credentials on proxy using the following command:
    vCenterDetail set <hostfqdn> <username> <password>
  6. Restart the Phoenix service.
     
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