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Druva Documentation

About Phoenix for VMware

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

Enterprise companies have adopted a complete virtual infrastructure running their entire data center in a virtualized environment primarily VMware. Druva Phoenix helps protect these environments from a data loss perspective, by allowing organizations to backup the applications and workloads running inside the data center to the Druva Cloud. 

Phoenix provides you the capability to back up and restore virtual machine image, files and folders, and the application data. The following are the key features that Phoenix provides:

  • Easy proxy interface
  • Auto-discovery
  • App aware backups (SQL Server aware backups only at the moment)
  • Fast configuration
  • Disaster Recovery capability

Virtual machines are created and managed on VMware ESXi hosts and VMware vCenter Server. Phoenix performs image-level backups of virtual machines, which are hosted on standalone ESXi hosts and ESXi hosts managed through vCenter Servers.

About application-aware backup

When it comes to data protection for VMware, it is not only about protecting VM images but also the applications running inside the virtual machine to allow data consistency and provide ability to perform granular restores .  

When you enable application-aware backup on VMware virtual machines, Phoenix detects the applications inside the virtual machine and takes a backup of the data that the application generates. Since Phoenix supports backup of Microsoft SQL Server databases inside VMs, it takes VSS snapshots of the SQL Server instances and uploads it to the Phoenix Cloud along with the virtual machine snapshot.

Phoenix components for VMware

Phoenix uses server-side and client-side components to interact, manage, and control backups in your virtual machine infrastructure.

Phoenix VMware comprises of the following components:

  • Phoenix Cloud: Phoenix Cloud is the server component of Phoenix.
  • Phoenix Management Console: Phoenix Management Console is a web-based, unified console that provides complete visibility and a high-level understanding of the health and status of virtual machines that you manage, wherever those virtual machines reside. It authenticates and authorizes incoming backup and restore requests from the backup proxy, installed on your VMware ESXi and vCenter servers, and redirects it to Phoenix storage for fulfilling the requests. You can globally view ESXi hosts, hypervisors or vCenter Servers located in your storage infrastructure, discover virtual machines, and configure them for backup, recovery, and archival of data. It provides Phoenix administrators ability to:
    • Register and configure virtual machines for backup in their organization’s server infrastructure.
    • Manage credentials of virtual machines
    • Control Phoenix activities by defining backup policy, retention period, disaster recovery policy, and more.
    • Monitor backup and recovery jobs, activities, and reports.
  • Backup Proxy: Backup proxy is a client-side component which is installed on either individually on each ESXi Hypervisor or a vCenter Server that manages your virtual machines. Backup proxy is a virtual machine that you must deploy and register for backing up and restoring virtual machines in your VMware setup. Backup proxy contains Phoenix agent, the component that performs an image-level backup of VMware virtual machines. In addition, the backup proxy also performs a backup of Microsoft SQL Server databases on virtual machines if you enable Microsoft SQL aware backup. Backup proxy is also responsible for restoring data to either the original location or an alternate location.
  • Phoenix CloudCache: Phoenix CloudCache is bundled with Elite and Enterprise licenses. Phoenix CloudCache is a dedicated server that temporarily stores backup and restore data from backup proxy.  At periodic intervals, Phoenix CloudCache synchronizes this data to Phoenix Cloud relaxing the bandwidth consumption in your infrastructure.


  • To ensure clear understanding, we use VMware terms as defined in the VMware Technical Publications Glossary available at
  • To ensure uninterrupted experience while configuring Phoenix for your VMware setup, we recommend that you familiarize yourself with the VMware documentation in addition to following the VMware-specific instructions within the Phoenix documentation. The full set of instructions for VMware is available at