Druva Cloud Platform Update on Jul 24, 2021

Enhancements to Workload and service-based listing

The Services section on the Druva Cloud Platform is reorganized as per workloads and services. You will see the following categories.

• Endpoints (inSync)

• SaaS Apps (inSync)

• Hybrid Workloads (Phoenix)

• Native Workloads (CloudRanger)

• Data Governance (Realize)

  • eDiscovery (Legal Hold)

  • Federated Search

  • Sensitive Data Governance (Compliance)

• Cyber Resilience (Realize)

  • Ransomware Recovery

  • Data Loss Prevention
• ​​​​Insights (Realize)

  • File Analytics (Realize Storage Insights)

  • Recommendations

For more information, see Introduction to Druva Cloud Platform Console. 

Here’s a quick preview of the new experience:

The global left-navigation menu reflects the new categories.

Known Issues

Issue	Description
DCP - 4930	If you have implemented SSO for the administrator of merged Phoenix and inSync accounts, login fails, wherein the password is not accepted. The login fails even after you reset the password.  Workaround Login using the SSO credentials. And then, using an existing or new Druva Cloud Administrator, reset the password of the administrator of the merged account.
DCP - 4935	Administrators (apart from Druva Cloud Administrator) cannot update the Name field when they edit the administrator details. Workaround The Druva Cloud Administrator can update the Name for other administrators.
DCP - 4941	On Phoenix GovCloud, when you click Native Workloads from the global left-navigation menu, you are redirected to the Druva Cloud Platform login page instead of the Native Workloads page.  Workaround None. Native Workloads i.e CloudRanger is not supported on Phoenix GovCloud.

Druva Cloud Platform Update on Jul 01, 2021

Automatic deletion of administrator accounts registered with Druva Inc domain

If you have created an administrator account for Druva personnel for product onboarding or technical support, you can now be rest assured that Druva will notify you about such administrator accounts and automatically delete these as well. 

This enhancement helps you have improved alignment with regulations related to data access.

What is the customer action required?

If you see a notification about deleting the administrators registered with Druva Inc domain within your organization, you can review the account deletion schedule on the Administrator listing page and delete the accounts manually. 

If no action is taken, these administrator accounts will be automatically deleted as per the schedule displayed on the Administrator listing page. 

Learn more. 

Druva Cloud Platform Update on Mar 25, 2021

Enhancements to Secured Login and Single Sign-On 

Log in and access security now gets even better as you can now configure Secured Login as well as Single Sign-On across your organization!

With this enhancement, you can configure Secured Login for Fail-safe administrators as well as Single Sign-On for administrators across your organization.

Druva Cloud Platform Update on Jan 05, 2021

Access CloudRanger services directly from Druva Cloud Platform

With the successful integration of CloudRanger with Druva Cloud Platform, you can now access the CloudRanger services right from the Druva Cloud Platform Console!

Druva Cloud Platform Update on Nov 27, 2020

Strengthen login security with two-factor authentication

When it comes to login security, you may want to be double sure about having every single measure to secure your account from a security breach.

We at Druva completely understand the importance of your data and how important it is for your business. That’s why introducing Secured Login functionality that utilizes a two-factor authentication that is simple to configure and easy to use. This enforces an extra layer of security to your Druva accounts.

We strongly recommend all our customers to enable Secured Login for their account now!

For more information, see Configure Secured Login and for additional information, contact Druva Support.

Druva Cloud Platform Update on Nov 05, 2020

Enhancements to Password Policy

To improve login-security, all the new customer accounts registered with Druva starting Nov 05, 2020, will have the Password Policy enabled, by default.

For more information, see Create Password Policy.

Druva Cloud Platform Update on May 12, 2020

Introducing a refreshed dashboard

With a constant effort to add new features to the dashboard and enhance your experience, we have introduced a new Dashboard for the Druva Cloud Platform that magnifies visibility across Druva products and services.

Druva Cloud Platform Update on Jan 16, 2020

Role-Based Access to API Credentials

As a Druva Cloud administrator, you can now restrict the information received in an API response based on the role of the administrator accessing the Druva APIs. You can assign access at the time of generating the API credentials.

Go ahead and check the feature to ensure Druva APIs are utilized more securely and effectively within your organization.

For more information, see Apply Authorization Restrictions. 

Druva Cloud Platform Update on Dec 05, 2019

Apply network restrictions to API credentials

Secure the usage of API credentials (and access to your data via APIs) using the new 'Network Restriction' feature.
You now have an option to specify the range of trusted network IPs over which API calls can be made to access data from Druva Cloud.

Learn more.

Relax idle session timeout duration

For security reasons, by default, the administrators are automatically logged out of their sessions on the Druva product consoles if there is no activity for 30 minutes.

However, if you want to avoid undesired inactive session terminations and facilitate administrators with the required operational ease, you now have an option to extend the idle session duration up to 6 hours.

Learn more. 

Custom entity ID for SSO

Configure multiple SAML enabled accounts for your organization with separate SAML identities through the ‘Custom Entity ID’ feature. 

The custom entity ID feature allows you to configure each SAML enabled account with a unique entity ID. Thus providing centralized control over user authentication to each of your SSO accounts. 

Druva Cloud Platform Update on Nov 21, 2019

Configuring Identity Provider (IdP) to enable Single Sign-on (SSO) for your Druva account has just become faster and even simpler. 
Thanks to the  Embedded Okta Cloud Connect (OCC) integration with the Druva Cloud Platform Console that provides Okta Sign-up absolutely free, forever, and for unlimited users. Yes, you heard it correct!

So the next time you have SSO on your mind, you are just a few simple steps away to configure IdP and enable SSO for your account. 

To learn more, refer SSO configuration workflow. 

Druva Cloud Platform Update on Aug 07, 2019

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on Jul 24, 2019

Enterprise Search is now Federated Search

The Enterprise Search that we offer is much more than the traditional keyword-based search. You name it and we got it covered; Security, Legal, and Forensic teams with enhanced forensic investigative capabilities. Which is why to communicate the effective use of the search functionality and deliver better value, we have renamed Enterprise Search to Federated Search.

For more information, see Introducing Federated Search.

Customer action required: None.

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Druva Cloud Platform Update on Jul 20, 2019

Druva Cloud Platform now available on the inSync GovCloud

We are happy to extend the Druva Cloud Platform support to the inSync GovCloud. The inSync GovCloud administrators can now manage and monitor the Druva services from the all-new unified interface available at https://federal.druva.com.

To learn more, see inSync GovCloud updates.

Known Issue

Issue	Description
1375	The Cloud Status section on the Druva Cloud Platform Dashboard does not display the inSync GovCloud status. The inSync GovCloud storage location and its functional state can be checked here.

​Druva Cloud Platform Update on June 20, 2019

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on June 05, 2019

UI Enhancement

Help Center

You can now access the product documentation through the Help Center  located at the bottom-right corner of the Druva Cloud Platform Dashboard page.

Druva Cloud Platform Update on May 02, 2019

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on Apr 18, 2019

Enhancement

New documentation portal for developers

We have rolled out a new developers portal to significantly improve your experience while using the Druva APIs.
The new API-driven portal provides a developer-friendly view of all the endpoints offered by Druva and features the following:

• An easy and comprehensive way to identify all the requests and responses along with their data type.
• Facilitate developer interaction with the response object directly on the portal by expanding and collapsing the response objects.
• Examples for each response are provided along with each endpoint to mock the APIs before actual testing.
• Comprehensive API errors and their explanations for each endpoint.
• Ease of distinguishing the command and code snippets and helping developers to copy them easily.
• Capability to easily search through the endpoints and the description.

Experience our new API documentation portal for developers at https://developer.druva.com.

Druva Cloud Platform Update on Mar 20, 2019

Enhancement

Support for integrating third-party applications and tools with Druva products

Druva has introduced a unified API credentials management feature on the Druva Cloud Platform Console. This includes REST APIs for Druva inSync and Druva Phoenix which utilizes OAuth 2.0 framework for authentication. REST APIs offered by Druva can be integrated with third-party software applications and services to automate workflows and get information from Druva products such as build reports and run analytics.

Currently, this feature is disabled for all the customers. If you intend to avail this feature to start using any new REST APIs that are released from now on, contact Druva Support to enable this feature for your account. On March 30, 2019, this feature will be enabled for all the inSync-only customers.

The existing APIs that Druva offers will continue to work as is and are not impacted by this new feature. Druva plans to migrate all the existing APIs to the new authentication scheme in a phased manner and will continue to communicate the changes and actions required.

Druva Cloud Platform Update on Mar 07, 2019

Enhancement

Support for managing Phoenix group administrators

Druva Cloud administrators and Phoenix administrators can now perform the following actions from the Druva Cloud Platform Console:

• Create and manage Phoenix group administrators
• View Phoenix administrator rights on the administrator's details page

 

Known Issue 

Issue	Description
1010	The administrator details page for Phoenix Cloud administrator displays rights to access the Druva Cloud settings. However, the Phoenix Cloud administrators cannot make any modifications to the Druva Cloud settings.  Rights to modify the Druva Cloud settings remains exclusive for the Druva Cloud administrators.

Druva Cloud Platform Update on Feb 20, 2019

Enhancement

Navigation to Product Management Console dashboards

The new Dashboard card on the Druva Cloud Platform Console gives you quick access to the Product Management Console dashboard.

Druva Cloud Platform Update on Feb 06, 2019

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on Jan 18, 2019

Enhancement

We are excited to introduce the Global Navigation Panel in the Druva Cloud Platform Console.

The Global Navigation Panel helps you to navigate across the Druva products. To learn more, see Introduction to Druva Cloud Platform Console.

Druva Cloud Platform Update on Jan 09, 2019

Enhancement

The following enhancement is available with this Druva Cloud Platform update:

Option to merge the inSync and Phoenix accounts

Druva customers, who have licensed both inSync and Phoenix prior to Druva Cloud Platform release of July 14th, 2018, now have the option to merge their accounts to gain unified management experience in the Druva Cloud Platform Console. This option provides a holistic view across all the organizational data activities and reduces administrative complexity.

How do I merge the inSync and Phoenix accounts?

No customer action is required. Our support team will proactively identify the affected customers and reach out to them to complete the accounts merging process. This is a controlled activity and shall be done in a phased manner.

What are the benefits of merging the accounts?

• Log into inSync and Phoenix using single credentials.
• View all the data sources configured for backup on the Druva Cloud Platform dashboard.
• View the key metrics such as service utilization and storage growth across the products on the Druva Cloud Platform dashboard.
• Seamless navigation across the Druva products.
• Experience simpler administrative management across products.

Fixed Issue

Issue	Description
671	Druva Cloud administrators were not able to disable the Single Sign-On for other administrators and experiencing "Invalid certificate or private key" error.

Druva Cloud Platform Update on Jan 02, 2019

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on Dec 05, 2018

UI Enhancement

Druva has enhanced the navigation to Phoenix Services from Druva Cloud Platform Dashboard, by merging the Physical Servers and the Virtual Machines cards into a single card, now identified as Servers.

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Druva Cloud Platform Update on Nov 21, 2018

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on Nov 03, 2018

This release of the Druva Cloud Platform includes enhanced user interface messages and minor bug fixes.

Druva Cloud Platform Update on Oct 11, 2018

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on Sept 06, 2018

Enhancement

The following enhancement is available with this Druva Cloud Platform update:

Learning Centre service

Druva has added the Learning Centre service on the Druva Cloud Platform Console dashboard. Learning Centre provides learning material and courses to improvise knowledge about Druva services.

Druva Cloud Platform Update on Aug 17, 2018

This release of the Druva Cloud Platform has minor bug fixes.

Druva Cloud Platform Update on Jul 14, 2018

Druva Cloud Platform Console now available to the inSync Cloud customers

Druva is excited to make the new Druva Cloud Platform Console available to the existing inSync Cloud customers.

Enhancements

Following enhancements are also available over the Druva Cloud Platform Console:

Stronger password for administrators

Druva has enhanced its password policy for the administrators. The administrators can now set the password to a maximum of 64 characters.

Password workflow change

For enhanced security of storing and transmitting user passwords based on industry best practices, administrators will no longer receive passwords in plain text format. The email to reset the password will now include a link to reset the password and will be valid for 24 hours.

Druva Cloud Platform Update on Jul 02, 2018 

Druva is excited to make the new Druva Cloud Platform Console available to the existing Phoenix Cloud customers.

The Druva Cloud Platform Console provides a unified interface from where you can protect and manage the entire data footprint of your organization on servers, endpoints, and cloud applications such as Office 365. In addition, you can subscribe to new services, review your service utilization, check the cloud status, and access support and learning resources from the new console.  

Check out this video to learn more about the Druva Cloud Platform Console.