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Druva Documentation

See Account Details

Overview

This section displays the logged-in administrator's customer details and licenses consumption information, and this section is visible only to:

  • Druva Cloud Administrator
  • Cloud administrator for Druva inSync
  • Cloud administrator for Druva Phoenix

Access Path

Click the Druva logo Druva_Icon.png to access the Global Navigation Panel > Account Details.

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Based on the services available for your account, you can see the following sections:

  • Druva inSync License
  • Druva Phoenix License

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Druva inSync License

The Druva inSync License section shows customer details such as storage allocated, license expiry, storage consumption, data sources, and users. The information in this section is described below. 

Field Description
License Edition The license edition selected.
Subscription Term The date the subscription is valid till.
Active Users The ratio of total count of users using a service over total count of users.
Avg. Storage per User The average storage consumed by each user.
Total Storage Allocated The amount of storage purchased for an account
Total Storage Used The amount of storage backed up data consumes for an account

In addition, the Druva inSync License section shows the license consumption of Druva inSync users. This area displays details of the licenses that your organization has purchased and consumed. The following table describes the fields in the license consumption area.

Data Sources Licenses License Used Total Users
Device Number of device licenses purchased for an account. Total number of active users that have one or more devices associated and are using the Druva inSync service. The total number of users that have one or more devices associated.
Microsoft 365 Number of Microsoft 365 licenses purchased for an account Total number of active users that have Microsoft 365 account associated and are using the Druva inSync service. 

The total number of users that have Microsoft 365 account associated. One Microsoft 365 User license consist of:

  • Exchange Online
  • OneDrive 
  • SharePoint Online
Google Workspace Number of Google Workspace licenses purchased for an account Total number of active users that have Google Workspace account associated and are using the Druva inSync service. 

The total number of users that have Google Workspace account associated. One Google Workspace User license consist of:

  • Gmail
  • Google Drive
  • Shared Drive
Box Number of Box licenses purchased for an account Total number of active users that have a Box account associated and are using the Druva inSync service.  The total number of users that have a Box account associated.
Share Number of inSync Share licenses purchased for an account Total number of active users that are using inSync Share. The total number of users that use inSync Share.

Note: The difference in count between total created users and total active users is the number of preserved users for the corresponding data source.

For example:

  • 800 device licenses, 100 licenses for Microsoft 365, 100 licenses for Google Workspace, 100 for Box, and 100 for Share are purchased for an organization
  • 650 users are using the device license
  • 80 users are using the device and Box license
  • 800 device users, 100 Microsoft 365 users, 100 Google Workspace users, and 80 Box users are registered with Druva inSync, and zero Share users are registered with Druva inSync.  

The license consumption table shows:

Data Sources Licenses License Used Total Users
Device 800 730 800
Microsoft 365 100 0 100
Google Workspace 100 0 100
Box 100 80 80
Share 100 0 0
Salesforce 100 20 20

Druva Phoenix License

The Druva Phoenix License section is described below:

Field Description
License Edition The type of license purchased for your account. Can be: Elite, Business, or Enterprise. 
The Elite license comes with Cloud DR, you can purchase Cloud DR separately if you are an Enterprise customer, and Business Cloud DR is not available with Business license.
Credit Storage credits available for your account. 

Druva Phoenix allows you to purchase storage in terms of credits. One credit is defined as an average usage of 1 TB storage over a period of a calendar month. Credits are purchased in TB months.
For more information, see Druva Phoenix credits

In addition, if Cloud DR is enabled for your account, you can see the number of virtual machines it protects. The Cloud DR area described below:

Type Licensed Used
Shows if CloudDR is added to your account. Unlimited for Elite customers. You can backup any number of virtual machines and spin them up to replace a virtual machine that faces downtime. Shows the number of virtual machines backed up. 
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