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Druva Documentation

See account details

This section displays the logged in administrator's customer details and license consumption information, and this section is visible only to:

  • Druva Cloud administrator
  • inSync Cloud administrator
  • Phoenix Cloud administrator

Access path

On Druva Cloud Platform Console, click the account icon > Account Details.

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Based on the services available for your account, you can see the following sections:

  • inSync License
  • Phoenix License

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inSync License

The inSync License section shows customer details such as storage allocated, license expiry, storage consumption, data sources, and users. The information in this section is described below. 

Field Description
License edition The license edition selected.
Subscription term The date the subscription is valid till.
Storage Allocated The amount of storage purchased for an account
Storage Used The amount of storage backed up data consumes for an account
Average storage per user The average storage consumed by each user.
Active Users The ratio of total count of users using a service over total count of users.

In addition, the inSync License section shows the license consumption of inSync users. This area displays details of the licenses that your organization has purchased and consumed. The following table describes the fields in the license consumption area.

Data Source License Active Total
Device Users Number of device licenses purchased for an account. Total number of active users that have one or more devices associated and are using the inSync service. Total number of users that have one or more devices associated.
Office 365 and G Suite Users

Number of office 365 and G Suite licenses purchased for an account

Total number of active users that have an Office 365 and G Suite account associated and are using the inSync service. 

The total number of the users that have an Office 365 and G Suite account associated. One Office 365 and G Suite User license consists of:

  • Exchange Online
  • One Drive 
  • SharePoint Online
  • Gmail and
  • Google Drive

Any one of these apps associated with a user is counted as one license.

Box Users Number of Box licenses purchased for an account Total number of active users that have a Box account associated and are using the inSync service.  The total number of users that have a Box account associated.
Share Users Number of inSync Share licenses purchased for an account Total number of active users that are using inSync share. Total number of users that use inSync Share.

 

Note: The difference in count between total created users and total active users is the number of preserved users for the corresponding data source.

For example:

  • 800 device licenses, and 100 licenses for Office 365 and G Suite, 100 for Box, and 100 for Share are purchased for an organization
  • 650 users are using the device license
  • 80 users are using the device and Box license
  • 800 device users, 100 Office 365 & G Suite users, and 80 Box users are registered with inSync, and zero Share users are registered with inSync. 

The license consumption table shows:

Data Source License Active Total
Device Users 800 730 800
Office 365 & G Suite users 100 0 100
Box users 100 80 80
Share users 100 0 0

Phoenix License

The Phoenix License section is described below:

Field Description
License Edition The type of license purchased for your account. Can be: Elite, Business, or Enterprise. 
The Elite license comes with Cloud DR, you can purchase Cloud DR separately if you are an Enterprise customer, and Business Cloud DR is not available with Business license.
Credit Storage credits available for your account. 

Phoenix allows you to purchase storage in terms of credits. One credit is defined as an average usage of 1 TB storage over a period of a calendar month. Credits are purchased in TB months.
For more information, see Phoenix credits

In addition, if Cloud DR is enabled for your account, you can see the number of virtual machines it protects. The Cloud DR area described below:

Type Licensed Used
Shows if CloudDR is added to your account. Unlimited for Elite customers. You can backup any number of virtual machines and spin them up to replace a virtual machine that faces downtime. Shows the number of virtual machines backed up. 

 

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