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Druva Documentation

Introduction to Druva Cloud Platform Console

Druva Cloud Platform Console is the starting point from where you administer data backed up from the configured data sources. It is the first page you see when you log in, and it provides information about:

You see the following page when you access the Druva Cloud Platform Console:

DCP_Page.png

The sections of the page are described below. 

  • If you have licensed both inSync as well as Druva Phoenix prior to Druva Cloud Platform release of July 14th, 2018 and have not merged the accounts:
    • The Druva Cloud Platform Console displays the services, summary, and utilization only applicable to the product which you selected at the time of login. And the services associated with the other product remain inactive.
    • If you attempt to access the services of other than the logged-in product, a prompt is displayed, which requests your permission to switch from one product to the other product.

Global Navigation Panel

DCP_Page_left_nav.png

On the top-left corner of the page, you can access the Global Navigation Panel by clicking the G_Bar1.jpg icon.
The Global Navigation Panel provides navigation to the Druva products, services, administration, and settings section.

If you are a Druva Cloud Administrator, you can:

  • Add, edit, or delete administrators
  • Set up a password policy
  • Set up SSO for administrators
  • Set up Geofencing (block login requests from unauthorized networks)

For more information, see About Druva administrators.

To navigate from the applicable Product Management Console to the Druva Cloud Platform Console at any time during the session, click the Druva icon G_Bar1.jpg > Home.

Data Protection Summary

DataProtectionSummary.png

The following table describes the information in the Data Protection Summary section:

Field Description
Data Sources Shows the total number of sources in your account that Druva is backing up. Sources can be endpoints such as laptops, or remote servers such as virtual machines. 

Total Data

Shows the total amount of data that Druva has backed up across all the data sources, utilizing the Druva services.

The total data shown in this field is categorized product-wise as follows:

  • inSync: Total data backed up across all the devices.
  • Druva Phoenix: Total Source + Changed data across all the data sources.

To view the total data backed up product-wise:

  • See Total data field in the Usage Trends area on the inSync dashboard.
  • See Source + Changes field in the License and Storage area on the Druva Phoenix dashboard.
Data by Source Provides a comparative estimate of storage that the data sources consume.
Note: The storage consumed by file servers is equal to the total storage consumed by registered Windows servers, Linux servers, and NAS shares.

Service Utilization

ServiceUtilization.png

The following table describes the information in the Service Utilization section:

Field Description

Successful Backups

Shows the total number of successful backups, utilizing the Druva services.

The total number of successful backups is counted as the sum of:

  • inSync: Total number of successful backups across all the devices, SaaS Apps, and Sharepoint sites.
  • Druva Phoenix: Total number of successful backups for all the workloads across the organizations.

Only the last successful backups are counted. 

To view the successful backups product-wise:

  • See the Backup and Restore Status area on the inSync dashboard.
  • See the Organizations area on the Druva Phoenix dashboard.

Total Restores

Shows the total number of all successful restore jobs to date, utilizing the Druva services. 

The total number of restores is counted as the sum of:

  • inSync: Total number of restores across devices, SaaS Apps, and Sharepoint sites.
  • Druva Phoenix: Total number of restores done till date.

To view the successful restores product-wise:

  • See the Backup and Restore Status area on the inSync dashboard.
  • See the Summary area on the Druva Phoenix dashboard.
Legal Holds Shows the total number of Legal Holds applied to the snapshots in inSync.
Compliance Policies Shows the total number of Compliance Policies created within inSync account. 
DR Instances Shows the total number of virtual machines replicated in your AWS account.

Storage Growth

StorageGrowth.png

The storage growth section shows how the storage consumption for your account has changed over the last 90 days. When you hover over a particular place in the chart, you can see the storage consumed on a day. 

For a new account, the storage growth is zero percent. After the first backup job is complete, the chart shows the growth in comparison to zero bytes consumed on the day of the account creation. The chart is updated over a period of 90 days based on the data Druva backs up from different data sources according to different schedules.
The storage growth chart on the Druva Cloud Platform Console displays the total de-duped data backed up in inSync over the last 90 days and Source + Changed data backed up in Druva Phoenix. 

Products & Services

The Products & Services section lists all the Druva products and their services.

DCPServices.jpg

Druva services are categorized as:

  • Data Protection
    • Endpoints (inSync)
    • SaaS Apps (inSync)
    • Hybrid Workloads (Phoenix)
    • Native Workloads (Cloud Ranger)
  • Data Governance
  • Cyber Resilience
  • Insights

Cloud Status

CloudStatus.png

This section shows the region where your snapshots are stored and their health. In the above example, two locations in your account are operational. The possible states are:

State Denoted with Description
Operational green.png All Druva services are up and running
Planned Maintenance blue.png Few or all regions are undergoing scheduled maintenance. Druva services may not be available for some time. 
Partial Service Disruption orange.png Regions denoted with the orange dot are unavailable. Druva services linked to this region are not available for use until the regions are operational. 
Service Disruption red.png All regions are unavailable and none of the Druva services are available for use until the regions are operational. When you hover on the region you can see how much storage a service consumes in the region. 

The cloud status section shows service disruption for a region if it is unavailable for either inSync or Druva Phoenix. It is possible that the region unavailable for one of the products while it is available for the other service. To see if a region is available for Druva Phoenix or inSync, hover over the region and see more details about it.

For example, it is possible that a region is unavailable for Druva Phoenix while it is available for inSync, and the cloud status section shows service disruption. However, if the Druva Phoenix license is not attached to the account, the cloud status shows operational for that region since it is available for inSync.

Active Support Cases

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This section displays the active support cases. All Druva administrators can track the status of all support cases without logging on to the support portal. When you click on the case ticket, you are redirected to the Druva Support Portal. 

You can use the 7, 30, and 90 days filter to narrow down the active cases search. The active cases are categorized as per the severity-critical, high, medium, and low. 

Integrations

Integrations.png

This section lists all the third-party applications Druva leverages. 

Druva has partnered with various third-party applications to help simplify customers’ business operations. By plugging into Druva’s API-based ecosystem integrations, you can tap into new sources of data, improve existing business processes and reuse existing resources to automate business policies.

When you click on any third-party application, the All Integration page is displayed with links to more information about the third-party integration.

Currently, Druva leverages the following third-party applications:

Third-party application Purpose Leveraged by

ADFS

Enables organizations to use Active Directory for authentication of users. Learn More

Endpoints and SaaS Apps

BetterCloud

Automated onboarding and off-boarding of users in Druva's endpoints and SaaS Apps. Learn More

Endpoints and SaaS Apps

Bocada

Import Druva reports and their statistics into Bocada's heterogenous Backup Management Console. Learn More

Endpoints, SaaS Apps, and Hybrid Workloads

Exterro

Ingest Druva's case-relevant data from Endpoints and SaaS Apps into Exterro's platform. Learn More

Endpoints and SaaS Apps

Fireeye

Strong endpoint resilience, reduced downtime and accelerated recovery from Ransomware attacks. Learn More

Endpoints and SaaS Apps

GitHub

Enables organizations to integrate Druva offerings into their business. Learn More

Endpoints, SaaS Apps, and Hybrid Workloads

Okta

Enables Single sign-on (SSO) and automatic provisioning of mobile and endpoint users into the Druva Platform. Learn More

Endpoints, SaaS Apps, and Hybrid Workloads

Paloalto

Enables automated and workflow-based orchestration mechanisms in case of a security incident.  Learn More

Endpoints, SaaS Apps, and Hybrid Workloads

ServiceNow

Integrate Druva Platform incidents into ServiceNow’s centralized ticketing systems. Learn More

Hybrid Workloads

Slack

Configure Slack webhooks for notifications within Native Workloads. Learn More 

Native Workloads

Splunk

Enables organizations to respond, mitigate, and recover from Ransomware threats within minutes. Learn More

Endpoints and SaaS Apps

Additional Services

In addition to the services above, you also see the following services:

  • Help Center: Access the Help Center by clicking on the HelpIcon.png icon. The Help Center provides you access to the release announcements, Druva product documentation, and support resources.