Skip to main content


 

 

How can we help you?

 

Druva Documentation

Release Notes for inSync Client v5.9

Heads up!

We've transitioned to a new documentation portal to serve you better. Access the latest content by clicking here.

January 08, 2024

Enhancement

Support for RHEL 9.3 with inSync Client v5.9.5

Now, experience seamless Endpoint data protection for RHEL 9.3 operating system. inSync Client v5.9.5 is now qualified to protect user data on RHEL 9.3 devices. 

Customer Action: Upgrade to inSync Client v5.9.5 for devices running on RHEL 9.3. 

For upgrade instructions, see inSync Client Upgrade.

Note: No action is required if you already use inSync Client v5.9.5.

For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client v5.9.5 here.

For more details, contact Support.

October 13, 2023

inSync Client v5.9.5 Patch update for Linux

A patch for inSync Client v5.9.5 is now available for Ubuntu and RHEL with below security fixes.

Fixed Issues

 

Issue

Description

INS-101503/ INS-103899/ INS-103900/ INS-102411

Fixed security vulnerability issues for the URL injection in the JS code.

Customer action required: Upgrade to inSync Client v5.9.5 patch.

Revision

 

Product

Revision Details

v5.9.5

r100940

Note: Druva has not released a new version of inSync Client for Linux CentOS with inSync Client v5.9.5. You can continue using inSync Client v5.9.3  for Linux CentOS devices.

Download the latest inSync Client here

For upgrade instructions, see Upgrade inSync Client.

For more information, contact support.

April 14, 2023

Enhancement

inSync Client v5.9.5 patch update for Linux 

A patch update v5.9.5 for inSync Client for Linux (Ubuntu & RHEL) is now available with minor security enhancements.

Customer Action Required: Upgrade to inSync Client 5.9.5 patch.

Revision

 

Product

Revision

inSync Client v5.9.5

Linux: r100920

NoteDruva has not released a new version of inSync Client for Linux CentOS with inSync Client v5.9.4. You can continue using inSync Client v5.9.3  for Linux CentOS devices.

To upgrade inSync Client to the latest version, see Upgrade {{Client}.

Download the latest inSync Client here.

To learn more, contact Support.

January 18, 2023

Enhancement

inSync Client v5.9.5 patch update for Linux 

A patch update v5.9.5 for inSync Client for Linux (Ubuntu & RHEL) is released on January 18, 2022, that includes the below-fixed issue.

Fixed Issues

 

Issue

Description

INS-82221

Fixed an issue wherein the inSync Client activation fails with “Failed to load activation key. rpc method not supportederror.

Customer Action Required: Upgrade to inSync Client 5.9.5 patch.

Revision

 

Product

Revision

inSync Client

Linux (Ubuntu & RHEL): r100910

NoteDruva has not released a new version of inSync Client for Linux CentOS with inSync Client v5.9.4. You can continue using inSync Client v5.9.3  for Linux CentOS devices.

To upgrade inSync Client to the latest version, see Upgrade {{Client}.

Download the latest inSync Client here.

To learn more, contact Support.

December 24, 2022

New Feature

Restore data from Shared Data Sources 

You can now restore the device data of preserved users if your administrator provides you with the required permission. The shared data sources can be restored from {{insyncweb}} to the configured devices.

Here is a glimpse

user_page.jpg

inSync Client v5.9.5 for Linux (RHEL and Ubuntu) Operating System

inSync Client v5.9.5 is now available for Linux operating systems with infrastructure enhancements, minor bug fixes, and the following updates:

Support for Ubuntu 22.04 operating system 

Added support for Ubuntu 22.04 operating system for seamless endpoint data protection.

Disabled Sync & Share option

The "Sync & Share" option is disabled as it will reach End of Life on September 30, 2022. For more information, see inSync Cloud support and EOL policies

Deprecation of Ubuntu 16.04 Operating System

Support for Ubuntu 16.04 operating system is discontinued. As a result, you will not be able to backup and restore data on devices running on Ubuntu 16.04 operating system.

Customer Action: Upgrade inSync Client. Download the latest inSync Client here. 

Revision

 

Revision Information

Below are the supported OS versions for inSync Client v5.9.5

Operating System Version inSync Client v5.9.5
Revision number
RHEL
  • 8.5 (64-bit)

  • 8.4 (64-bit)

r100890
Ubuntu
  • 22.04 (64 bit)

  • 20.04 (64-bit)

  • 18.04 (64-bit)

r100890

inSync Client v5.9.4 for Red Hat Enterprise Linux (RHEL)

Now experience seamless endpoint data protection for Red Hat Enterprise Linux (RHEL) with  inSync Client. The inSync Client v5.9.4 is now available for the RHEL platform in addition to Ubuntu.

Customer action required: Install inSync Client v5.9.4

Product Revision details
inSync Client v5.9.4

RHEL: r100873

Ubuntu: r100873

Note: Druva has not released a new version of inSync Client for Linux CentOS with inSync Client v5.9.4. You can continue using inSync Client v5.9.3  for Linux CentOS devices.

For more information, see inSync Cloud support and EOL policies

Download the latest inSync Client here. 

For upgrade instructions, see Upgrade inSync Client.

For more details, contact Support.

Support for Linux CentOS 8 with inSync Client

We have always ensured that you get the latest endpoint data protection features on the Linux platform too. That's why introducing inSync Client 5.9.3 that supports recent Linux CentOS 8 (8.2.2004).

Customer Action: Upgrade to inSync Client v5.9.3. For upgrade instructions, see Upgrade inSync Client.

For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client v5.9.3 here.

For more details, contact Support.

inSync Client Update v5.9.3 for CentOS on October 22, 2021

inSync Client 5.9.3 for CentOS comes with a refreshed user interface making the end user's experience seamless and easy. The following enhancements are available for 5.9.3 Linux CentOS users.

Enhancements

Enhanced UI for data restore 

  • Snapshot selection view based on the date and time

  • Tree view for file and folder listing

  • Easily browse to the custom location

Refreshed inSync Client Activation interface

The inSync Client Activation interface is refreshed to help the end-user quickly get through the activation process and configure the device easily. For more information, see Activate the inSync Client on your device.

Refreshed Add or Replace device user interface

The Add or Replace device interface is refreshed enabling the user to add or replace a device easily as shown in the illustration below. For more information see Add a new device to your inSync accountReplace a device linked with your inSync account.

Intuitive Backup summary

The inSync Client 5.9.3 Backup & Restore user interface is refreshed to display settings for both Backup and Restore on the same screen, offering a user-friendly experience to easily find the actions they need to perform to back up their data or restore content. Folder names displayed under Backup Content are made more intuitive, labels and messages across the interface are refreshed.

For more information, see Backup and Restore.

Refreshed Restore workflow interface

The Restore window now displays the recent snapshot instead of the entire snapshot listing. If required, you can select the previous snapshots from the drop-down list. Also, the search capability is moved to the center of the Restore window to allow you to search through devices and snapshots quickly.

For more information see Restore data using the inSync Client. The following illustration displays the latest snapshot details on the Restore screen.

Enhanced Settings screen

In the inSync Client 5.9.3, the pop-up windows on the Settings screen have been updated and are designed to offer a seamless experience. The following illustration displays the Proxy Settings pop-up window.

To know more, see inSync Client 5.9.3 User Interface Enhancements.

Revision Information

Product Revision details
inSync Client Linux (CentOS): r100773

Download the latest inSync Client here. For upgrade instructions, see Upgrade inSync Client.

To learn more, contact Support.

Fixed Issue

Issue Description
INS-39819 Fixed URL injection vulnerability by adding validation so that no arbitrary URL can be added to load a malicious page.

inSync Client v5.9.3 patch update for Linux Ubuntu

A patch update v5.9.3 for inSync Client for Ubuntu is released on October 22, 2021, that includes the following fixed issues.

Fixed Issues

Issue Description
INS-39819 Fixed URL injection vulnerability by adding validation so that no arbitrary URL can be added to load a malicious page.
INS-32439 Fixed an issue wherein the desired path was not selected using the Browse option when restoring to Custom location.

Revision Information

Issue Description
inSync Client Linux (Ubuntu): r100773

Download the latest inSync Client here. For upgrade instructions, see Upgrade inSync Client.

To learn more, contact Support.

inSync Client v5.9.2 patch update for Ubuntu

inSync Client 5.9.2 for Ubuntu comes with a refreshed user interface and improvements for the system tray icon, making the end user's experience seamless and easy. The following enhancements are available for 5.9.2 Ubuntu Linux users with this release on August 10, 2021.

Introducing the system tray menu

To provide a simplified restore and backup process experience we have introduced a new system tray menu. The system tray menu allows you to access features like backup and restore operations, pause a backup and so on with a single click.

image99.png

Enhanced tray icon

To provide our customers with an improved product experience we have enhanced the inSync tray icon for the Backup operation. The following table lists the description for tray icons.

Icon Description
image15.png Backup completed successfully.
image2.png There was an authentication error or backup was interrupted.
image8.png Data backup is in progress.
image13.png Device not backed up.
image3.png Device backup paused.

Improved inSync Client user Interface experience

inSync Client user interface is now enhanced for ease of use with the following enhancements:

Enhanced user interface for data restore activity

  • Snapshot selection based on the date and time
    Enhanced Snapshot selection window that groups and displays all the available snapshots based on date and time.

image4.png

  • Tree view for Files and folders listing
    Enhanced tree view to display folders, sub-folders, and files to quickly browse and select for restore.

image12.png

  • Easily browse to the custom location
    You can now easily navigate and select the custom restore location using the Browse button.

image11.png

Refreshed inSync Client Activation user interface

The inSync Client Activation user interface is refreshed to help the end-user quickly get through the activation process and configure the device easily. To know more see Activate the inSync Client on your device.

image1.png

Activation pw screen.png

Refreshed Add and Replace device user interface

The Add or Replace device user interface is refreshed to enable the user to add or replace a device easily as shown in the illustration below. For more information see Add a new device to your inSync account, Replace a device linked with your inSync account.

image7.png

image5.png

Intuitive Backup summary

The inSync Client 5.9.2 Backup & Restore user interface is refreshed to display settings for both Backup and Restore on the same screen, offering a user-friendly experience to easily find the actions they need to perform to back up their data or restore content. Folder names displayed under Backup Content are made more intuitive, labels and messages across the interface are refreshed.

For more information, see Backup and Restore.

image14.png

Refreshed Restore workflow user interface

The Restore window now displays the recent snapshot instead of the entire snapshot listing. If required, you can select the previous snapshots from the drop-down list. Also, the search capability is moved to the center of the Restore window to allow you to search through devices and snapshots quickly.

For more information, see Restore data using the inSync Client.

image6.png

Enhanced Pop-up window on the Settings screen

In the inSync Client 5.9.2, the pop-up windows on the Settings screen have been updated and are designed to offer a seamless experience. The following illustration displays the Proxy Settings pop-up window.

image10.png

To know more, see inSync Client 5.9.2 User Interface Enhancements.

Product Revision
inSync Client Linux (Ubuntu): r100663

Download the latest inSync Client here.

For upgrade instructions, see Upgrade inSync Client.

To learn more, contact Support.

Known Issues

Issue Description
INS-32439

The desired path is not selected using the Browse option when you perform a restore activity to the Custom location.


Workaround: You can restore the data to the Original Location or Desktop.

inSync Client v5.9.1 patch update

A patch update v5.9.1 is released on Jan 22, 2021, with the following enhancement:

Introducing support for Ubuntu 20.04 

We have always ensured that you get the latest endpoint data protection features on the Linux platform too. That's why introducing inSync Client v5.9.1 that supports the recently released Ubuntu 20.04 Focal Fossa OS. 

Contact your inSync administrator to learn more.

Revision Information 

Product Revision
inSync Client

Linux (Ubuntu): r100563

  • Was this article helpful?