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Druva Documentation

Hardware and software prerequisites

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Hardware prerequisites

The following table lists the hardware prerequisites to install the inSync Client.

Hardware Minimum Requirement
CPU 1.2 GHZ
RAM 512 MB
Network Card 10/100 Mbps Fast Ethernet adapters
Disk Space 100 MB

Software prerequisites

The following table lists the software prerequisites to install the inSync Client.

Software Minimum Requirement
Operating System

Windows

  • Windows 7 (32-bit, 64-bit), all editions
  • Windows 8, 8.1 (32-bit, 64-bit), all editions
  • Windows 10 (32-bit, 64-bit), all editions

Mac

  • MAC OS X 10.9
  • MAC OS X 10.10
  • MAC OS X 10.11
  • MAC OS X 10.12 

Linux

  • Ubuntu (Unity interface) 14.04, 16.04, 18.04 (64-bit)
  • CentOS (Gnome interface) 6.6, 6.8, 7.1, 7.2 (64-bit)
Note:
  • inSync does not support devices in VDI environment.
  • inSync Client 5.9 does not support backup of devices running on 32-bit Linux OS. If you want to backup a 32-bit Linux device, use inSync Client 5.1.1. 
Web browser
  • Internet Explorer 11, Microsoft Edge
  • Mozilla Firefox 45 or later
  • Safari 8 or later
  • Google Chrome 47 or later

Supported Upgrade Paths

The supported upgrade paths of inSync Client from the earlier release versions to the 5.9 are as follows:

Windows

  • 5.4.2
  • 5.5
  • 5.6
  • 5.7
  • 5.8

Mac

  • 5.4.2
  • 5.5
  • 5.6
  • 5.7

Linux

  • 5.4.2

Cache Server

  • 5.4.2

AD Connector

  • 5.4.2

Note:

  • Auto-upgrade is supported only on devices running inSync Client 5.4.2 and higher versions.
  • For inSync Client versions earlier than 5.4.2, you have to manually upgrade client to version 5.4.2, and then auto-upgrade or manually upgrade to version 5.9. For download links of inSync Client, see Download Links. 
  • Auto upgrade is not supported on devices running on OS X El Capitan if inSync Client version is v5.5 or earlier.

For assistance on upgrading older inSync Clients to v5.4.2, contact Druva Support.