Hardware prerequisites

The following table lists the hardware prerequisites to install the inSync Client.

Hardware	Minimum Requirement
CPU	1.2 GHZ
RAM	512 MB
Network Card	10/100 Mbps Fast Ethernet adapters
Disk Space	200 MB

Software prerequisites

The following table lists the software prerequisites to install the inSync Client.

Software	Minimum Requirement
Operating System	Windows Windows 7 (32-bit, 64-bit), all editions Windows 8, 8.1 (32-bit, 64-bit), all editions Windows 10 (32-bit, 64-bit), all editions Mac MAC OS X 10.9 MAC OS X 10.10 MAC OS X 10.11 Linux Ubuntu (Unity interface) 14.04, 16.04, 18.04, 20.04 (64-bit) CentOS (Gnome interface) 6.6, 6.8, 7.1, 7.2 (64-bit), 8.2.2004(64 bit) Red Hat Enterprise Linux (RHEL) 8.4 (64-bit), 8.5 (64-bit) Note: inSync does not support devices in VDI environment. inSync Client 5.9.x does not support backup of devices running on 32-bit Linux OS. If you want to backup a 32-bit Linux device, use inSync Client v5.1.1.
Web browser	Internet Explorer 11, Microsoft Edge Mozilla Firefox 45 or later Safari 8 or later Google Chrome 47 or later

Supported Upgrade Paths

The supported upgrade paths of inSync Client from the earlier release versions to the 5.9 are as follows:

Windows

• 5.4.2
• 5.5
• 5.6
• 5.7
• 5.8

Mac

• 5.4.2
• 5.5
• 5.6
• 5.7

Linux (CentOS)

• 5.4.2

Cache Server

• 5.4.2

AD Connector

• 5.4.2

The supported upgrade paths of inSync Client for Linux (Ubuntu) from the earlier release versions to 5.9.1 are as follows:

​​​​​Linux (Ubuntu)

• 5.9
• 5.4.2

Note:

• Auto-upgrade is supported only on devices running inSync Client 5.4.2 and higher versions.
• For inSync Client versions earlier than 5.4.2, you have to manually upgrade client to version 5.4.2, and then auto-upgrade or manually upgrade to version 5.9. For download links of inSync Client, see Download Links. 
• Auto upgrade is not supported on devices running on OS X El Capitan if inSync Client version is v5.5 or earlier.

For assistance on upgrading older inSync Client to v5.4.2, contact Druva Support.