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Druva Documentation

Download mails, mailbox, contacts, and calendar using inSync Web

 

Overview

Using inSync you can download individual emails in *.eml format, download entire mailbox, download contacts and calendar. For downloading emails, you can use Search to easily find particular emails and then download the selected emails. Download helps you to gain access to emails incase of accidental deletion or when you want to access a particular email from a device not owned by you. 

Following is the file naming convention of any file that you download from the search results:

SearchResults-<Date stamp>, <Time stamp>.<file extension of the compressed file format>

Procedure to download individual emails

  1. Open the inSync Web.
  2. On the inSync Web menu bar, click Data SourcesYour devices are displayed on the left pane.
  3. In the search box, search for the emails that you want to download.
  4. Click Download for the email that you want to download OR select multiple emails that you want to download and click Download. All email attachments are downloaded along with the email.

Procedure to download mailbox 

  1. Open the inSync Web.
  2. On the inSync Web menu bar, click Data Sources. Your data sources are displayed on the left pane.
  3. Click the cloud app from which you want to download.
  4. Click Download for Mails.
    The email download starts. 

Procedure to download calendar

  1. Open the inSync Web.
  2. On the inSync Web menu bar, click Data Sources. Your data sources are displayed on the left pane.
  3. Click the cloud app from which you want to download.
  4. Click download for Calendars.

Procedure to download contacts

  1. Open the inSync Web.
  2. On the inSync Web menu bar, click Data Sources. Your data sources are displayed on the left pane.
  3. Click the cloud app from which you want to download.
  4. Click download for Contacts.