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Druva Documentation

Activate the inSync client on your first laptop

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Before you begin

Before you activate the inSync client on your first laptop, ensure the following:

  • You are logged on to your laptop using your own credentials.
  • You have received the inSync account activation email and have it handy.
  • You have confirmed with your inSync administrator about the credentials that you will use to activate the inSync client. You can activate the inSync client using your inSync account credentials, your single sign-on credentials, or your Active Directory credentials.
  • You have installed the inSync client on your laptop.
  • You have the proxy server details. You require proxy server details only if the inSync client has to contact the inSync Server through a proxy server.


To activate the inSync client on your first laptop

  1. Double-click inSync icon. The Activate Your inSync window appears.
    User interface for Windows & Mac User interface for Ubuntu & CentOS
    activating_5.6.png Activation.png
  2. Select the appropriate inSync edition from the drop-down box
    Note: If you want to know the inSync edition that your organization is using, contact your administrator.
    • If your organization is using the inSync On-premise edition, select On-premise.
    • If your organization is using the inSync Cloud edition, select inSync Cloud.
    • If your organization is using GovCloud, select inSyncGovCloud.
  3. Provide the appropriate information for each field.
    Field Action


    Type the email address for your inSync account.


    Type the password for your inSync account.

    If you are using single sign-on credentials for your inSync account, keep the Password box empty. After you click Activate, a window appears. Type your single sign-on password in that window.

  4. Click Activate.
    • The Reset Druva inSync Password window appears. Proceed to step 5 to enter your new password.
    • If you are using your single sign-on credentials to activate, enter your single sign-on password on the window displayed after you click Activate.
    • If the inSync client must contact the inSync Server through a proxy server, a window requesting the proxy server details appears after you click Activate. To configure proxy settings, see Configure proxy settings during inSync activation.
    • If inSync client displays a message stating Server security certificate is not trusted by inSync, contact your inSync Administrator for further course of action.
  5. In the New password box, type a new password for your inSync account.
  6. In the Confirm password box, type the password for your inSync account again.
  7. Click Continue.