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Druva Documentation

Manage credentials for Windows servers

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite


​​ Overview

Druva Phoenix now allows you to assign credentials to Windows Servers and MS-SQL server. These credentials are in turn assigned to the Druva Phoenix service on the Windows file server and persist through the agent upgrades.  Druva Phoenix stores these credentials securely. When you assign a credential to a server, Druva Phoenix automatically assigns it to the Druva Phoenix service on the Windows file server, and this credential does not get overwritten by default user settings during an agent upgrade. Assigning credentials to Windows file servers and SQL servers is not mandatory during server registration.

You can manage credentials for Windows servers and MS-SQL server from the Registered Servers page under Windows/Linux Servers

Credentials column.png

The Credentials column in the Registered Servers page displays the credentials assigned to each server in the list. If a credential is incorrect, the Credentials column displays an Invalid Credentials warning. The validation status is displayed if the Client Version on the Windows server is up to date.   

Invalid credentials.png

Note:  Though you can assign credentials to Linux servers, these credentials do not persist post the Phoenix agent upgrade. Druva Phoenix does not display the validation status for Linux servers.  

You can use the Manage Credentials button to:

  • Create a new credential 
  • Assign credentials
  • Unassign credentials

    Manage Credentials.png

Note: You can Update or Delete credentials from Settings   Settings.png > Credential Store. For more information, see the Credentials Store article.

Manage Credentials

  1. Log in to the Phoenix Management Console.

  2. In the menu bar at the top, click All Organizations, and then select your organization.

  3. Click Protect > Windows/Linux Servers

  4. In the Registered Servers page, select the server whose credentials you want to manage, click more options, and then click Manage Credentials.

    Manage Credentials2.png

  5. In the Manage Credentials dialog box, perform the following tasks:

Field Description
Add Credential.

Create a new credential. In the Add Credentials dialog box, enter the following details:

  • Label: Enter a label that uniquely identifies the credential.

  • Username: Enter the username of the credential. If your account uses a domain, enter the username as domain\username — for example, DruvaCorp\jsmith.

  • Password: Enter the password of the credential.

  • Confirm Password: Re-enter the password of the credential.
Assign Assign the selected credential to the server. The selected credential replaces any previously assigned credential.
Unassign Credential

Unassign the selected credential from the server.

Note: Some functions like a client upgrade may not work if the credentials are unassigned from the server.

Note: You can use the same credential for multiple servers. However, a server can only be assigned a single credential.