Upgrade Phoenix agent on Windows and Linux from Phoenix portal
Business Enterprise Elite You can upgrade the Phoenix File server agents to the latest versions by downloading the upgraded version from the Phoenix portal. This topic describes how you can upgrade Phoenix File server agent to the recent version on a Windows and Linux server.
Note: The Agent Upgrade feature is supported from version 4.5 and later. You must manually upgrade to version 4.5 or later to use this feature.
Limitations
- If you have installed a hotfix on your existing Phoenix version, you cannot automatically upgrade to the next version from the Phoenix portal. You must manually upgrade to the next available version.
- If the client machine restarts during the upgrade then you must manually upgrade or rollback the client version.
- After triggering the update, if you have any ongoing schedule backup and restore jobs, they will resume after the upgrade.
- If the old version is not present on client machine then upgrade rollback will fail. In this scenarios, you must manually upgrade or rollback the client.
To upgrade Phoenix agent
- Log on to Phoenix Management Console.
- On the menu bar, click All Organizations, and select the required organization from the drop-down list.
- On the menu bar, click Protect > Windows/Linux Servers.
- Click the File Backup Sets tab.
- Under the Client Version column, you can view the current status for each agent.
| Status | Icon | Description |
|---|---|---|
|
Latest |
|
The current version is the latest version that is available. |
|
Not Upgradable |
|
The current version cannot be upgraded to the latest version through the Phoenix portal. |
|
Upgrade Scheduled |
|
There is an upgrade in progress.
|
|
Upgradable |
|
The current version can be upgraded to the latest available version. |
-
Select one or more agents that you want to upgrade and click Upgrade.
-
On the confirmation dialog box, click Yes.
Note: Automatic rollback for RPM upgrade is supported from version 4.6 and later.