Skip to main content


Druva Documentation

Configure Phoenix CloudCache

Phoenix Editions: File:/cross.png Business File:/cross.png Enterprise File:/tick.png Elite


After you add, install, and activate Phoenix CloudCache, configure the schedule that Phoenix CloudCache follows to synchronize backup data to cloud storage.

To ensure optimum demand on your bandwidth, we recommend that you set these schedules during off-peak hours. To benefit from the wider off-peak windows on weekends, you can set the weekly schedule for a longer duration.

At the time of configuring, set the resources such as data volume and maximum bandwidth. You must map server groups with Phoenix CloudCache, and define a retention period for each server group. Phoenix CloudCache backs up the data from the servers in these server groups and maintained that data for the configured retention period. After the retention period for a server group is over, Phoenix CloudCache synchronizes the data with Phoenix Cloud and tries to free the space on CloudCache by removing the non-referenced files. The amount of the space that Phoenix CloudCache frees depends on how frequently the files are changed.

Phoenix CloudCache synchronizes the backup data to Phoenix Cloud according to CloudCache synchronization schedule.

Note: Phoenix CloudCache only stores backup data. The metadata is saved to Phoenix Cloud storage. Therefore, you only need to create the Data folder at the time of configuration.

You need to perform the following steps to configure your Phoenix CloudCache:

Step 1: Provide general information

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. Click Manage > CloudCache
  4. Under Unconfigured CloudCache, select a Phoenix CloudCache.
    1. In the Action column, click Configure.
      The Configure CloudCache page opens.
      Configure CloudCache General Information
      Provide the following details:
      Field Action

      The name for your Phoenix CloudCache.

      Note: The network status for your Phoenix CloudCache should be "Connected". 

      Network Status The current status of the network connection with Phoenix CloudCache.
      FQDN The fully qualified domain name (FQDN) of the Phoenix CloudCache. 
      Data Volume

      The path to the Data folder.

      Note: Your server data is saved to the Data folder, and the metadata is saved to cloud storage. 

      Symbolic links and mounted folders do not appear in the folder structure.

      Volume size The size that this volume can accommodate in GB.
      Backup to Cloud if unable to backup to Cache

      The option to enable Phoenix to back the data directly to Phoenix Cloud in case Phoenix Agent is unable to backup to CloudCache because either CloudCache server is not reachable or it has run out of disk space.

      If you do not select this check box and CloudCache server is not reachable or runs out of disk space, the backup operation fails.

      Note: This functionality is available only for Phoenix agents with version 3.2 r2743 or later on GovCloud only. For older versions, backups by default fall back to Cloud if CloudCache server is not reachable or runs out of disk space.

  5. Click Next

Step 2: Attach server groups

The retention period for each server group determines the duration for which data from the servers in the corresponding server group resides on Phoenix CloudCache. At the end of the retention period, Phoenix CloudCache is compacted, thus freeing up disk space. The retention period does not determine the schedule for synchronizing data from Phoenix CloudCache to Phoenix Cloud. Synchronization operation occurs as per the CloudCache synchronization schedule that you define in step 3.

  1. Select the server groups that you want to map to this Phoenix CloudCache:
    Configure CloudCache - Attach Server Group
    1. In the Server Groups list, click the server group that you want to map.
    2. In the Retention Period list, click the duration for which you want Phoenix CloudCache to store your backup data. 
    Note: The maximum duration that you can set is 30 days. 
    1. Click Attach Server Group

    To map multiple server groups, perform steps i through steps iii for each server group that you want to map. 

  2. Click Next.

The Phoenix CloudCache to which you attached this server group appears under Summary on the server group page. 

Step 3: Set synchronization schedules

The CloudCache synchronization schedules that you configure determines the duration when Phoenix CloudCache synchronizes the backup data to Phoenix Cloud. The synchronization schedule follows the Phoenix CloudCache timezone. For example, if you set the synchronization start time to 6 A.M., the synchronization operation from Phoenix CloudCache located in New York and London starts at 6 A.M. EST and 6 A.M. UTC respectively.  

Configure CloudCache - Define Schedule

  1. Enter or select appropriate values in the fields.
    For more information about field description, see Configure CloudCache page.
  2. Click Add More to add multiple schedules.
  3. (Optional) Click the delete icon (Delete) for a schedule to delete it.
  4. Click Finish.
Note: Phoenix CloudCache appears under Configured CloudCache on the Manage CloudCache page.