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Druva Documentation

Upgrade Phoenix CloudCache

Phoenix Editions: File:/cross.png Business File:/cross.png Enterprise File:/tick.png Elite


You can upgrade the Phoenix CloudCache to the latest version in a single click from the Phoenix Management Console.

Note: This feature is supported from version 3.2 and later. You must manually upgrade to version 3.2 or later to use this feature. To manually upgrade the Phoenix CloudCache, download and install the latest version. You can download the latest version from the Druva Phoenix downloads page or from the settings_button.png > Downloads option on the Phoenix Management Console.


  • If you have installed a hotfix on your existing Druva Phoenix version, you cannot automatically upgrade to the next version from the Phoenix Management Console. You must manually upgrade to the next available version.
  • If the CloudCache server restarts during the upgrade, you must manually upgrade or rollback the CloudCache version.
  • After triggering the update, if you have any ongoing schedule backup and restore jobs, the jobs will resume after the upgrade.
  • If the old version is not present on the CloudCache server, the upgrade rollback fails. In this scenario, you must manually upgrade or rollback the CloudCache.


  1. Log in to the Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Manage > CloudCache.
  4. Click the Configured CloudCache tab.
  5.  In the Version column, you can view the current status of each CloudCache.
    Status Icon Description
    Latest The current version is the latest version available.
    Non Upgradable  The current version is not upgradable to the latest version through the Phoenix Management Console. 
    Upgrade scheduled There is an ongoing upgrade.
    Upgradable  The current version is upgradable to the latest available version.
  6. Select one or more CloudCaches that you want to upgrade and click Upgrade.

  7. On the confirmation dialog box, click Yes.