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Druva Documentation

Data restore workflow

Phoenix Editions: File:/cross.png Business File:/cross.png Enterprise File:/tick.png Elite


The following diagram illustrates how data flows within the Druva Phoenix setup at the time of hot restore.


Step Description

Step 1

Druva Cloud initiates the restore request and forwards it to the Phoenix agent.

Step 2


  1. Phoenix agent fetches the metadata from the storage in Druva Cloud.
  2. Phoenix agent queries the Phoenix CloudCache to restore the data.

Note: If the connection to CloudCache is interrupted at the time of a backup, the Phoenix agent backs up data directly to the Druva Cloud. Since the deduplication data is available on the Druva Cloud, Phoenix agent requires a connection to Druva Cloud and CloudCache to restore data. Ensure that the Phoenix agent can connect to Druva Cloud and CloudCache.