Alerts Overview
Alerts indicate an exception situation or notify about a potential issue in your environment that needs attention. The notifications are displayed on the Alerts page. Alerts are sorted based on their date.
You must configure alerts so that Druva Cloud Administrators receive email notifications when an alert is generated.
About Alerts
The following table lists various Ransomware Recovery alerts and what they mean.
| Alert Category | Alert type | Indicates... |
|---|---|---|
|
Unusual Data Activity |
Unusual Data Activity |
Unusual data activity on an endpoint or a server. Severity: Critical Action required: Go to Ransomware Recovery, and quarantine the resource (endpoint or server) mentioned in the alert. |
|
Security Insights |
Data Access Alert - New Location |
A Druva administrator or an inSync Client user has restored or downloaded data from Druva Cloud. Severity: Critical Action required: View the alert details to ensure that the data was not accessed from an undesired location. If you feel something is wrong, reset the password of the administrator or inSync Client user. The alert is generated only if no data has been accessed from that IP address in the past 30 days. |
|
Admin Login Event - New Location |
A Druva administrator has logged into the console from a new IP address. Severity: Warning Action required: View the alert details to ensure that the login was not made from an undesired location. If you feel something is wrong, reset the password of the administrator. The alert is generated only if no login activity has been observed from that IP address in the past 30 days. |
|
| Malicious Files Found | Malicious Files Found |
Malicious files are found on an endpoint or a server. Severity: Warning Action required: Go to Ransomware Recovery, and quarantine the resource (endpoint or server) mentioned in the alert. |
View alerts
To view the Ransomware Recovery alerts
- On the Ransomware Recovery Management Console menu bar, click the
icon to view the list of alerts.
Newly generated alerts are highlighted to help you understand that you have not viewed those alerts. - Select an alert and click View Details to see detailed information about that alert.