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Druva Documentation

Upgrade Phoenix Agent

You can upgrade the Phoenix File server agents to the latest versions by downloading the upgraded version from the downloads page. This topic describes how you can upgrade Phoenix agent to the most-recent version on a Windows server.

Ensure the following:

  • You are logged on to the server that has an existing installation of Phoenix agent as an administrator. 
  • Your server matches the requirements listed in Prerequisites for Phoenix agent. 
  • You have downloaded the latest Phoenix agent installer on your server. The installer is available on the Druva downloads page. You can also download the installer from the Phoenix Management Console at the time of registering servers. 

To upgrade Phoenix agent

  1. Double-click the Phoenix installer.
  2. Click Next
  3. In the Install location box, type or select the full path to the installation home directory. 
  4. Click Install.
  5. After the installation completes, click Finish.
Note: A system reboot is not required after manual or auto upgrade. After an upgrade, Phoenix agent is activated automatically. You do not require a separate Phoenix agent activation.

Upgrade the Phoenix agent using the Phoenix Management Console

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click VMs > Hyper-V.
  4. Click the Configured tab.
  5. Under the Client Version column, you can view the current status for each agent.
Status Icon Description

Latest

Latest version

The current version is the latest version that is available.

Not Upgradable 

Not upgradable

The current version cannot be upgraded to the latest version through the Phoenix portal. 

Upgrade Scheduled

scheduled upgrade

 There is an upgrade in progress.

Note: Jobs that are in progress at the time of upgrade will restart after the upgrade is complete. Ongoing Backup now jobs will fail after triggering the upgrade.

Upgradable 

upgrade available

The current version can be upgraded to the latest available version.

  1. Select one or more agents that you want to upgrade and click Upgrade.

  2. On the confirmation dialog box, click Yes.

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