An administrator can anytime update the name or the email address associated with a user in inSync.
After updating the email address of a user, the administrator must also reset the password for that user. If the password is not reset, the user cannot access the inSync Web or reactivate the inSync Client by using a different account. For more information, see Reset the password for a user.
To update the name or email address of a user,
- On the inSync Management Console menu bar, click Users.
- Click on a Name to view that user's details.
- Under the Details tab, in the Summary area, click Edit.
- On the Edit User window, update the Email address and/or the Name of the user as per your requirement.
- Click Save.
If you have updated the email address, ensure you reset the password of the user. See Reset the password for a user for instructions.