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Druva Documentation

Tenant Consumption Report

Overview

Use this report to understand the product usage and consumption for all or a specific customer. 

Note: It might take 24 to 48 hours for the data to appear in this report

View Tenant Consumption Report

Login to the Managed Services Center > Click Reports > Click Tenant Consumption Report

You can apply filters on the section level or at the report level to generate customized reports. See, Apply filters

Note: By default, a filter is applied to display data for the last 30-days. 

This report comprises the following sections: 

Tenant Consumption Summary

This section provides information about the total consumption units utilized by the customers. 

Field 

Description

Customer Name

Names of all the customers onboarded by the MSP administrator.

Product

Druva services that are used by the customer. For example, Hybrid Workloads, or SaaS Apps and Endpoints.

Note: If a customer is using both services, two different entries are added for each product. 

CU consumed

Consumption Units (CU) consumed by the customer for the specific product (Druva service) between the selected date range. 

Product Summary

This section provides information about the total consumption units consumed by different products (Druva services) for all the customers. 

Field 

Description

Product

Druva services used. For example, Hybrid Workloads, or SaaS Apps and Endpoints. 

CU Consumed

Consumption Units (CU) consumed for each Druva service between the selected date range. 

Consumption Itemized

This section provides granular information about the consumption units utilized by each customer on each day between the specified date range. Entries are shown for each day. For example, if the filter is applied for the last 30 days from 1 January, and if today is 15 January, you will see 14 (till 14th January) entries for each customer per product.  

Field 

Description

Customer Name

Name of the customer. 

Product

Druva services that are used by the customer. For example, Hybrid Workloads, or SaaS Apps and Endpoints.

Note: If a customer is using both services, two different entries are added for each product. 

Date

Date for which itemized consumption is being reported. 

Druva Edition

Druva edition type of customer tenant. See, Plans and Pricing.

Service Plan

Service plan the customer is subscribed to on the mentioned date.

Tenant Type

The type of customer tenant - evaluation or commercial.

Normal Users (Active users)

Count of active users that have been configured for backup.

Preserved Users

(Applicable only for SaaS Apps and Endpoints)

Count of users currently in a preserved state.

Add Ons
(Applicable only for SaaS Apps and Endpoints)

Add on Druva services consumed by the customer. For example, Sensitive data governance and unlimited data add-ons.

Total Storage (GB)
(Applicable only for Hybrid Workloads)

Total storage consumed by the customer for all the workloads protected through the Druva services in GB. 

CU Consumed

Units consumed by the customer for the specific products as of the date.

Tenant Consumption Reports version 2.0

It is new version of reports that contains comprehensive information about the Global customer ID, tenant ID consumption of units for each add-on services. This detailed overview helps admins to keep the track of services used by the tenants, tenant types associated with the customer's service plan.

Tenant Consumption summary

This section provides information about the consumption units utilized by the customers. 

Field 

Description

Customer Name

Names of all the customers onboarded by the MSP administrator.

Product

Druva services that are used by the customer. For example, Hybrid Workloads, or SaaS Apps and Endpoints.

Note: If a customer is using both services, two different entries are added for each product. 

CU consumed

Consumption Units (CU) consumed by the customer for the specific product (Druva service) between the selected date range. 

Product summary

This section provides information about the consumption units consumed by different products (Druva services) for all the customers. 

Field 

Description

Product

Druva services used. For example, Hybrid Workloads, or SaaS Apps and Endpoints. 

CU Consumed

Consumption Units (CU) consumed for each Druva service between the selected date range. 

Consumption Itemized

This section provides granular information about the consumption units utilized by each customer on each day between the specified date range. In addition, MSPs can get a more comprehensive view of unit and service usage consumption details for each subscribed services.

Field 

Description

Customer Name

Name of the customer. 

Customer Global ID A Unique Universal Identifier.

Product Module

Druva services that are used by the customer. For example, Hybrid Workloads, or SaaS Apps (M365, Google Workspace) and Endpoints.

Note: If a customer is using both services, two different entries are added for each product. 

Tenant ID The ID of the each product license. This field remains empty if product license is deleted. 

Edition

Druva edition type of customer tenant. See, Plans and Pricing.

Tenant Type

The type of customer tenant - evaluation or commercial.

Date

Date for which itemized consumption is being reported. 

Service Plan

Service plan the customer is subscribed to on the mentioned date.

Usage Description Listing of subscribed Druva services. It is breakdown of product module.
Usage Amount The usage amount of the every subscribed Druva services.
Usage Units The unit of the usage amount. It is Users if product module is SaaS Apps and Endpoints. In case of Hybrid Workloads, it is Bytes.

CU Consumed

Consumption Units (CU) consumed by the customer for the specific products as of the date.

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