Users report
Overview
As an administrator, you can keep track of users added, deleted, and preserved.
The combination of global customer ID, customer name, and account name gives you a powerful tool to identify customer-specific entries in a large dataset. Additionally, MSPs can leverage the service plan filter to tailor the report and focus on alerts specific to chosen service plans.
Note:
The MSC fetches data of reports within a maximum of 6 to 12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.
To access the report:
Go to Managed Services Center (MSC) > Reports > Endpoints > Users Report
Note: The report is displayed in Coordinated Universal Time (UTC).
The following table lists all the fields in the Users Report.
|
Field |
Description |
|---|---|
|
Global Customer ID |
A Unique Universal Identifier for a customer |
|
Customer Name |
Name of the customer. |
|
Account Name |
Name by which Druva should identify the customer. |
|
From Date |
The start date of the monthly report. |
|
To Date |
The end date of the monthly report. |
|
Total Users |
The total number of users available in Endpoints. Note: The Total Users include the total number of users preserved in Endpoints to date. |
|
Total Preserved Users |
The total number of users that are preserved in Endpoints to date. |
|
Users Added |
The number of users that are added to Endpoints. |
|
Users Deleted |
The number of users that are deleted from Endpoints. |
|
Users Preserved |
The number of users that are preserved in Endpoints. |
Actions
The following table lists the actions that you can perform on this report page
|
Action |
Description |
|---|---|
|
Add filter |
Creates filters to display the report based on the filter’s selection. |
|
Rearrange column |
Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
|
Manage Subscription |
Create a subscription to receive the reports on schedule. |