Error Codes
Business Enterprise Elite PHOENIX190
Error Message: Backup window expired
Error Description: This error occurs if the backup window expires while processing a job.
Error solution: Retrigger the backup job.
PHOENIX410
Error Message: No error in progress logs
Error Description: This error occurs when the resource is not found in the Azure subscription.
Error solution: Disable the VM for backup or delete it from the Management Console.
AZURE1
Error Message: Internal error
Error Description: This error occurs when there is an internal error during the operation.
Error solution: Contact Support.
AZURE7
Error Message: Access SAS expired
Error Description: This error occurs when you connect to the VM for backup.
Error solution: Retry connecting to the VM. If the issue persists, contact Support.
AZURE8
Error Message: Access SAS not active
Error Description: This error occurs when you connect to the VM for backup.
Error solution: Retry connecting to the VM. If the issue persists, contact Support.
AZURE9
Error Message: Invalid Restore Param: Disk Name already exists
Error Description: This error occurs when the disk name provided during the restore already exists.
Error solution: Provide a unique disk name and retry restore.
AZURE61452
Error Message: Deployment quota exceeded
Error Description: This error occurs when you get quota issues while creating resources in the Azure account.
Error solution: Increase the quota for the resource and retry the operation.
AZURE61482
Error Message: Operation not allowed
Error Description: This error occurs when you get quota issues while creating resources in the Azure account.
Error solution: Increase the quota for the resource and retry the operation.
AZURE61496
Error Message: Resource quota exceeded
Error Description: This error occurs when you get quota issues while creating resources in the Azure account.
Error solution: Increase the quota for the resource and retry the operation.
AZURE61502
Error Message: Subnets not in same vnet
Error Description: This error occurs when the subnet selected for the VM restore is not in the same Vnet.
Error solution: Correct the mapping of subnet and Vnet and retry.
AZURE61503
Error Message: Subnet is full
Error Description: This error occurs when the selected subnet does not have free space.
Error solution: Terminate VMs in the subnet or user a different subnet for VM restore.
AZURE61732
Error Message: The specified resource already exists
Error Description: This error occurs when the resource name already exists in the resource group.
Error solution: Specify a unique name for the resource vname, diskname, etc.) while restore.
AZURE62005
Error Message: The previous snapshot query parameter value cannot be newer than snapshot query parameter value
Error Description: This error may occuroccurs during parallel backup of the same VM.
Error solution: Retrigger the backup job.