Skip to main content



How can we help you?


Druva Documentation

Create a Workload Administrator

Heads up!

We've transitioned to a new documentation portal to serve you better. Access the latest content by clicking here.

Provides instructions to create a  Workload Administrator.


You can create a dedicated Workload administrator to manage operations for specific workloads. 

For example, a Workload administrator for the Endpoints will have operational and view rights only related to Endpoints. Similarly, a Workload administrator for Microsoft 365 > Exchange Online, will have access to only Exchange Online and to no other workload. 

The Workload administrator is assigned to the Workload Administrator role and has the predefined rights related to Workload Management and Backup and Restore Management. 

Before you begin

  • Ensure that the workload for which you want to create the administrator is licensed. 
  • Ensure that discovery is completed for all the org-level apps (SharePoint,  Teams, Public folder, and Shared Drives). 


  1. On the Druva Cloud Platform Console, click on the data source for which you want to create a Workload administrator. 

  2. In the inSync Management Console menu bar, click Settings.png  Settings > Manage Administrators. The Administrators page appears.

  3. In the top-right corner, click New Administrator. The New Administrator window appears.

  4. On the Summary tab, provide the appropriate information for each field.




Type the name of the new administrator.


Type the email ID of the new administrator.


From the drop-down, select Workload Administrator.

  1. Click Next to navigate to the Access Control tab.

  2. In the Workloads section, all the workloads you have licenses for are displayed. Click workload.png and select the workloads you want to assign to the Workload administrator.

In the case of SaaS Apps, you can create a Workload administrator even for the sub-app. For example, you can create a Workload administrator for the Exchange Online sub-app under Microsoft 365.


7. In the Profiles section, click workload.pngand select the profiles you want to assign to the Workload administrator.

8. Click Finish.​​​​


  • Was this article helpful?