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Druva Documentation

Create a Workload Administrator

Provides instructions to create a  Workload Administrator.


You can create a dedicated Workload administrator to manage operations for specific workloads. 

For example, a Workload administrator for the Endpoints will have operational and view rights only related to Endpoints. Similarly, a Workload administrator for Microsoft 365 > Exchange Online, will have access to only Exchange Online and to no other workload. 

The Workload administrator is assigned to the Workload Administrator role and has the predefined rights related to Workload Management and Backup and Restore Management. 

Before you begin

  • Ensure that the workload for which you want to create the administrator is licensed. 
  • Ensure that discovery is completed for all the org-level apps (SharePoint,  Teams, Public folder, and Shared Drives). 


  1. On the Druva Cloud Platform Console, click on the data source for which you want to create a Workload Administrator. 

  2. In the inSync Management Console menu bar, click   Settings > Manage Administrators. The Administrators page appears.

  3. In the top-right corner, click New Administrator. The New Administrator window appears.

  4. On the Summary page, provide the appropriate information for each field.




Type the name of the new administrator.


Type the email ID of the new administrator.

Assign role 

From the drop-down, select Workload Administrator.

  1. Click Next. The Workloads page appears. All the data sources you have licensed are displayed in the list. 

  2. Select the workloads for which you want to create the Workload administrator.
    In the case of SaaS Apps, you can create a Workload administrator even for the sub-app. For example, you can create a Workload administrator for the Exchange Online sub-app under Microsoft 365.

  3. Click Next. The Access Control page appears.

  4. Select the user-level profile that you want to assign to the Workload administrator.

  5. Click Finish.

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