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Druva Documentation

Create an inSync Cloud Administrator

License editions: To understand the applicable license editions, see Plans & Pricing.


By default, the Cloud Administrator has access to all workloads, profiles, and legal hold policies. 

Note: You can only create Cloud administrator in the Business edition.


  1. On the Druva Cloud Platform Console, click on a workload to create a Cloud Administrator.  

  2. In the inSync Management Console menu bar, click Settings.png  Settings > Manage Administrators. The Administrators page appears.

  3. In the top-right corner, click New Administrator. The New Administrator window appears.

  4. On the Summary page, provide the appropriate information for each field.
    Field Action
    Name Type the name of the new administrator.

    Type the email ID of the new administrator.

    Role  Select Cloud Admin.
  5. Click Next to navigate to the Access Control tab. Access Control selection is not required for a Cloud Admin.
  6. Click Finish. 

Druva strongly recommends that you create a secondary administrator account as well. In the potential scenario where an administrator forgets the password to log on to the inSync Management Console, only a secondary admin can reset that password. Druva implements stringent password policies for inSync Cloud and is unable to reset admin passwords.

To add a second administrator (Druva Cloud Administrator), click the link that is displayed on the inSync Management Console and follow the same procedure.