Skip to main content

How can we help you?

Druva Documentation

inSync Client Hardware and software prerequisites

Hardware prerequisites

The following table lists the hardware prerequisites to install the inSync Client.

Hardware Minimum Requirement
CPU 1.2 GHz
RAM  1 GB
Network Card 10/100 Mbps Fast Ethernet adapters
Disk Space 800 MB

Software prerequisites

The following table lists the software prerequisites to install the inSync Client.

Software Minimum Requirement
Operating System

Windows

  • Windows 10 (64-bit), all editions
  • Windows 11 (64-bit), all editions
Web browser
  • Internet Explorer 11, Microsoft Edge
  • Mozilla Firefox 45 or later
  • Google Chrome 47 or later
CloudCache Server

5.9.6 r110280

Supported Upgrade Paths

If you are using an inSync Client version other than that listed here, contact your administrator.

Windows
The supported upgrade paths of inSync Client from the earlier release versions to v7.5.1are as follows:

  • 6.5.1
  • 6.5.2
  • 6.6.0
  • 6.6.1
  • 6.6.2
  • 6.6.3
  • 6.6.4
  • 6.7.0
  • 6.7.1
  • 6.8.0
  • 6.8.1
  • 6.9.0
  • 7.0.0
  • 7.0.1
  • 7.1.0
  • 7.2.3
  • 7.2.4
  • 7.2.5

Note:

  • To upgrade Client to latest versions for Windows, you need to  upgrade  to 6.5 .x to 7.1.0 to further upgrade to v7.2.x and laterr versions.
  • Auto-upgrade is supported only on devices running inSync Client 5.8 and higher versions.
  • For inSync GovCloud, auto-upgrade is supported for inSync Client version 5.5 and higher for Windows and Mac OS. For Linux OS, auto upgrade is not supported.
  • Auto upgrade is not supported on devices running on OS X El Capitan if inSync Client version is version 5.5 or lower.

For assistance on upgrading older inSync Clients to latest version, contact Druva Support.