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Druva Documentation

About the inSync mobile app

Supported inSync mobile app versions:3.2.1 or later

The inSync mobile app allows you access to your backup and share data from your mobile device anytime, anywhere. The inSync mobile app also gives you complete security, control, and visibility of your data.

Note: inSync mobile app for Windows does not backup your Windows phone. It only enables you to view the backed up data on your other devices.

The following table lists the advantages of using the inSync mobile app.

Advantage of using the inSync mobile app How does it help
Seamless data access
  • Allows you to access content that inSync backs up from any of your devices.
  • Allows you to access data synced across all your devices.
  • Allows you to access data that other users have shared with you.
  • Allows you to mark files as favorites and access them when offline.
Data protection
  • Allows your inSync administrator to remotely wipe data from the inSync mobile app if your mobile device is lost or stolen.
  • Allows your inSync administrator to track your device.
Easy file sharing
  • Allows you to securely share files with other users.
  • Allows you to stay informed about all activities, with real-time notifications.
Note: You must have an inSync account to use the inSync mobile app. If you do not have an inSync account, contact your inSync administrator.

inSync mobile app features and their availability

If your inSync administrator enabled certain features for you, when you log on to the inSync mobile app for the first time, you must perform additional configuration steps before using the inSync mobile app.
The following table lists these features and the additional steps that you must perform on your mobile devices after you log on to the inSync mobile app.

If your inSync administrator enabled this feature for you On Windows
PIN When you log on to the inSync mobile app, the Use PIN window appears. Perform the following steps:
  1. Type the new PIN.
  2. Type the new PIN again.
Data Protection Services

When you log on to the inSync mobile app, the Location Services screen appears. Perform the following step:

  1. Tap LOCATION.
  2. Tap Location services.

Ports used by inSync mobile app

To ensure even greater security and firewall management, inSync now directs all communication traffic through a single port (SSL/443) for Backup, Restore, Sync, and Share. This reduces the number of required firewall ports for deployment.
You can also continue to use port 80, if you prefer to use your earlier port configuration. If you are using port 6061 to send requests to inSync Server, then inSync mobile app communicates with inSync storage node via port 6071.