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Druva Documentation

Protect the inSync mobile app access with a passcode

Supported inSync mobile app versions:3.5 or later

Setting up a passcode for your inSync mobile app adds an extra layer of security to protect the inSync mobile app from unauthorized access. Each time you open the inSync mobile app, inSync prompts you for your passcode.

If your inSync administrator enables the Use Pin feature for you, when you log on to the inSync mobile app, inSync prompts you to set a passcode for your inSync mobile app. If your inSync administrator did not enable the Use Pin feature for you, the inSync mobile app does not prompt you to set a passcode when you log on to the inSync mobile app.

If you enter the wrong passcode five times in a row, the inSync mobile app is disabled. To continue using the inSync mobile app, you must reinstall the app on your device.

Note: When you uninstall the app, you lose your custom configuration settings and the files that you saved for offline viewing. You must reconfigure the inSync mobile app again.

Procedure

To protect the inSync mobile app access with a passcode

  1. On the inSync mobile app sidebar, tap Settings.
  2. In the GENERAL area, tap App Settings.
  3. Tap Turn Passcode Lock On. The Set Passcode window appears.
  4. Type the new passcode.
  5. Type the new passcode again.

From now on, every time you want to access the inSync mobile app, you must provide your passcode.