Skip to main content



How can we help you?


Druva Documentation

Delete Users

Better Help Ahead

Redirecting to our improved help portal. If you're not redirected, click here.

License editions: To understand the applicable license editions, see Plans & Pricing.


You can permanently delete a user from inSync if you do not want to protect their data.




  • When you delete a user, all the data of the user is deleted from inSync.
  • If the user that is being deleted has shared data with guest users, this data is also deleted.
  • Once the user data is deleted, it cannot be recovered.


Note: You cannot delete a user if it is associated with the Data Lock enabled profile.

To delete users

  1. On the inSync Management Console menu bar, click Users.
  2. Identify and select the check box for the users that you want to delete.
  3. Click Options Options_icon.jpg located at the top of the table, and then select Delete.
  4. Click Delete to delete the users from inSync.

If the deleted user had added guest users in inSync for collaboration purpose, these guest users are not deleted automatically. You must manually delete the guest users. 

  • Was this article helpful?