Troubleshoot Slack issues
License editions: To understand the applicable license editions, see Plans & Pricing.
Issue: No Content Backed up yet
No Content Backed up yet message is displayed in the following scenarios:
1. If the selected Slack Org is in the Not Configured state.
To resolve this issue, configure the selected Slack Org for storage and backup frequency.
2. If the selected Slack Org is enabled for backup, but, backup is not initiated for that Org.
To resolve this issue, initiate a backup for the selected Org.
Issue: Authorization error: team_not_authorized
The following error message is displayed if Slack Discovery API is not enabled.
To resolve this issue, ensure that you have enabled Slack Discovery API before you begin configuration. For more information, see Slack's Discovery API.