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Druva Documentation

Onboarding Guide to Protect Microsoft 365 Data FAQs

License editions: To understand the applicable license editions, see Plans & Pricing.

In a Nutshell

You can start protecting your Microsoft 365 data in just two steps-- tenant authorization and backup configuration. 

 ►Here's a quick video of the process

The following graphic explains the default configuration and the tasks you need to perform. You have the flexibility the change the default settings later.



Required Credentials

  • Ensure that you have a Microsoft 365 global administrator account with a valid Microsoft 365 license. This account is used only for giving consent to the required permissions. The global admin role can be reduced to a normal user role later.
  • You must have an Azure Active Directory Premium P1 or P2 license to assign groups to apps. 

Required Permissions

Each app requires specific permissions.  Druva requires the following permission types.

  • Application: This will allow applications in Azure Active Directory (Azure AD) to perform actions using admin-driven consent.
  • Delegated: This will allow applications in Azure AD to perform actions on behalf of a particular user.

Review the Microsoft 365 Permissions for Druva App.

Register Your Microsoft 365 Tenant

To initiate onboarding, you must establish a connection between Druva and your Microsoft 365 tenant.  The data is discovered automatically for each workload.

Frequently Asked Questions

  • How should I be sure that providing permissions is safe? 

  • Can I revoke the permissions later? 
  • My authorization has failed what should I do? 
  • Can I install more than one app, and what are the benefits? 
  • Can I verify my configuration?  
    After you complete the configuration of inSync with Microsoft 365 app, you can use the Verify Configuration option to check if inSync can access your users. See, Verify Configuration
  • How can I change my user provisioning method?
    See Configure inSync for user provisioning.
  • I have skipped the KMS step, from where can I configure it later?
    See, Configure Cloud Key Management for Cloud Apps


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Configure Your First Backup

Import the users automatically and configure the backup for users either manually or automatically.

On the Overview page, click Configure Backup for the workload you want to protect. Backup is initiated automatically for the selected users. 

  • Quick configure: Manually configure the backup by assigning storage and profile to the users to be backed up. 
  • Auto configure: Automatically configure users' backup by mapping Azure AD attributes to storage and profile. You can filter users by using Groups, Azure AD attribute, or you can import all users, and then you can assign storage and profile to the users.  

Frequently Asked Questions

  • Where can I see the progress of my backups?
    See Live Activities.
  • Why are my scheduled backups not running?|


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Explore Further

  • After successful configuration, backup is triggered automatically for the selected users. From here, you can also perform a manual backup, restore, or download the data. See,  Additional Tasks
  • Use the Live Activities page to view the status of the backup and restore activities that are in progress. For more information, see Live Activities.
  • Explore advanced configurations. See, Advanced Configurations
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