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Druva Documentation

Supported Cloud Apps Editions

License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

Of the available SaaS Apps available in the market, inSync supports the following editions of SaaS Apps.

Cloud App Supported editions

Microsoft 365

*Includes support for OneDrive, Exchange Online, SharePoint Online, and Teams

  • Microsoft 365 For Business
    • Microsoft 365 Business Basic
    • Microsoft 365 Business Standard
    • Microsoft 365 Business Premium
  • Microsoft 365 For Enterprise
    • Microsoft 365 E3
    • Microsoft 365 E5
    • Microsoft 365 F3
  • Office 365 For Enterprise
    • Office 365 E1
    • Office 365 E3
    • Office 365 E5
  • Government
    • Office 365 E1
    • Office 365 E3
    • Office 365 E5
  • Education
    • Office 365 A1
    • Office 365 A3
    • Office 365 A5
Google Workspace
  • Google Workspace Business
  • Google Workspace Basic
  • Google Workspace Enterprise
Salesforce

The Salesforce App supports the following Salesforce Editions:

  • Enterprise 
  • Unlimited
  • Force.com
  • Developer
  • Performance

The Salesforce App is compatible with the Salesforce Lightning Experience. For more information, see Checking Salesforce Organization's readiness for Lightning Experience.

The Salesforce App supports the following Salesforce Cloud Editions:

  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Community Cloud
  • Salesforce Marketing Cloud - The data or metadata is accessible using Salesforce's SOAP, REST, and Metadata APIs.
  • Salesforce Commerce Cloud - The data or metadata is accessible using Salesforce's SOAP, REST, and Metadata APIs.
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Support matrix for SaaS Apps

The following matrix provides information about SaaS Apps and what tasks are supported by inSync.

Cloud App Data that is backed up Supported tasks
Backup of data Restore of data to a custom location Download of data by user Download of data by  inSync Cloud administrator  *Federated Search

Legal Hold

 

**Scan the data for compliance risks

OneDrive

 

  • User's private files and folders
  • Metadata attributes

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Note: User can download   data only from inSync Web.

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Exchange Online

  • Mailbox (Individual user and Shared)
  • Tasks within the Exchange Online server mailbox of a user.

Within tasks, inSync backs up the following:

  • Flagged items and tasks 
  •  Task attributes:
    • Subject
    •  Start Date
    • Due Date
    • Status
    • Priority
    • Reminders
  • Associated attachments: 
    • OneDrive
    • Group Files
    • Links
    • Outlook attachments
    • File uploaded from a device.
  • Notes folder within the Exchange Online server mailbox of a user
  • Calendar events
  • Contacts
  • Emails with attachments
  • Archived emails with attachments
  • Recoverable Items folder

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Note: User can download data from only inSync Web.

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SharePoint Online

  • Team sites (Microsoft 365 Groups, and Team’s hidden sites)
  • Classic sites

Within a site, inSync backs up the following:

• Subsites

• Document Libraries

• Lists

• Templates

• Assets

• Pages

• Metadata associated with site collections, sites, libraries, list, templates, assets, folders, files, and permissions.

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Note: Admin can create a copy of the site collection.

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Gmail

  • Emails along with the attachments
  • Calendar events along with links to the attachments
  • Contacts
  • Metadata attributes

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Note: User can download data from only inSync Web

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*Only the administrator can download calendar events and contacts.

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Google Drive

  • Files and folders that are owned by the user or that are shared with the user with download permission
  • Metadata attributes

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Note: User can download data from only inSync Web

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Shared Drives
  • Shared Drives

    • Name of the Shared Drives

    • The following information for each of the team member

      • User Id

      • Name of the team member

      • Access rights of the team member

      • Account creation date of the team member

      • Active period of the team member account

    • Themes

    • Images

    • Settings

    • Trash

  • Shared Drives Content

    • Files

      • Supported MIME Types

      • File metadata

      • File sharing settings for both, internal as well as external users

    • Folders and sub-folders

      • Folder metadata

      • Details and activities that occur inside the folders.

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Note: user cannot download any data. 

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Groups

The data backup is supported for the following group types (Private as well as public):

  • Microsoft 365 groups
  • Distribution groups
  • Security groups
  • Mail-enabled security groups

The backup includes the following components:

  • Groups Metadata: Name, email, type, membership type, privacy, created on, members and owners, groups settings, the sensitivity label

    Note: The owners of distribution groups and mail-enabled security groups are not backed up.

     

  • Site: All sites and subsites content, document libraries, lists, pages, and all metadata

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Teams Data/files/folders in Teams Site and email messages and conversations are backed up as a part of the scheduled backups. For more information about the Teams data backed up by inSync, see Data backed up by inSync for Teams. tick.png tick.png wrong.png tick.png wrong.png wrong.png wrong.png
Public Folder Backup of Public folder  metadata and configuration, mails, calendars, contacts, and so on.  For more information about the Public folder data backed up by inSync, see Data backed up by inSync for Public folder. tick.png tick.png wrong.png tick.png wrong.png wrong.png wrong.png

*Federated Search is not supported for Tasks.

To know more about the supported tasks for Salesforce data backup, see Protecting Salesforce data with the Salesforce App.