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Druva Documentation

Jobs page

Overview

The data protection platform provides a single pane of glass for administrators to check the status of backups, restores, and in-progress activities. A unified console available through the Jobs page lists all the backup and restore activities for the configured workloads, including the live activities.

The Jobs page displays the details for the following workloads:

  • Google Workspace - Gmail and Google Drive
  • Microsoft 365 - Exchange Online and OneDrive

Access path

  1. On the inSync Management Console, click the Left_Navigation_Bar_Hamburger_Icon.png icon to access the global navigation panel.
  2. Click SaaS Apps as per your requirements.
  3. Select Microsoft 365 or Google Workspace
  4. Click Jobs. The Jobs page appears.

Job details

The Jobs page for endpoints displays the following:

Field Description

Data Source

The data source, which is being backed up. Click on the data source name to navigate to the Devices page.

Click on the column header to sort the list alphabetically as per the data source name.

User

The user who initiated the backup. Click on the username to navigate to the Users page.

Click on the column header to sort the list alphabetically as per the username.

Email

The email address of the user who initiated the backup.

Last Completed Backup

The timestamp for the last completed backup.

Click on the column header to sort the activities. The latest backup activities are displayed at the top by default.

Backup Data

The size of backed-up data.

Click on the column header to sort the list as per the backup data size.

Last Backup Status

The status of the backup.

Status Details

This column applies to the SaaS Apps, which provides additional details for the backup, if any.

Filter Backup Jobs

You can filter the result set to search for the status of a specific backup.

  • Search via email or user’s name - Enter the user’s name or email address in the search box and press Enter.

  • Applying filters - To apply filters on the Last Backups tab, click the Filters icon.jpg  icon, select the filters you would like to apply, and click Apply. You can filter based on workload, profile, last backup status, and storage.

To cancel the filters applied, click Reset.

View Restore Job status

The Restores tab from the Jobs page displays the following restore statistics applicable for the last 60 days:

Field Description

Job ID

The unique identifier for the job. Click on the Job ID to navigate to the Job details page.

The following Job Summary details are available on the details page:

  • Job Status
  • Type
  • Start Time
  • End Time
  • User 
  • Email
  • Data Source
  • Profile
  • Restore Mode
  • Restore Destination User
  • Restore Destination Folder
  • Total Items Restored
  • Total Items Missed
  • Total Data Restored

Note:

  • If the restore activity fails or completed with errors, the Job details page also displays the reason for the failure.
  • If the restore activity excludes items, you can download the logs. Click Download logs from the Job details page to view the reasons for exclusion.

Workload

The workload, which is being restored. Click on the data source name to navigate to the Devices page.

User

The user who initiated the restore activity. Click on the username to navigate to the Users page.

Start Time

The start time for the restore activity.

Click on the column header to sort the activities. The latest restore activities are displayed at the top by default.

Mode

The mode of restore activity, which can be admin or user-initiated restore mode.

Data Restored

The size of restored data.

Items Restored

The number of items restored from the data set.

Status

The status of the restore activity.

Filter Restore Jobs

You can filter the result set to search for the status of a specific restore.

  • Search via email or user’s name - Enter the user’s name or email address in the search box and press Enter.

  • Applying filters - To apply filters on the Restores tab, click the Filters icon.jpg icon, select the filters you would like to apply, and click  Apply. You can filter based on the restore status and workload.

To cancel the filters applied, click Reset.

View Live Activities 

The Live Activities tab from the Jobs page displays a consolidated view of the in-progress backup and restore jobs. From the Live Activities page, you can:

  • Search for user-specific activities

  • Cancel a live activity causing the activity to abort

  • Pause and resume the auto-refresh of live activities status

  • Apply filters to view specific activities

The status of live activities is refreshed every 5 minutes. inSync cancels restore requests older than 30 days and removes them from the Live Activities list. The additional information about auto-canceled requests is available in the Restore Activity Report.

Field Description

Workload

The name of the data source on which the activity is in progress.

Name

The name of the user who initiated the activity. Click on the username to navigate to the Users page.

Email

The email address of the user.

Profile

The name of the profile associated with the user for which the activity is in progress. Click on the profile to navigate to the Manage Profiles page.

This column does not display any value for activities related to site collections. 

Type

The type of activity. For example, Backup or Restore activity.

Status

The current status of the live activity. The following status is displayed based on the progress of the activity:

  • Pending: Not started - When the backup or restore activity is scheduled, but not yet started for the workload.

  • Ongoing: <date and time> - When the backup or restore activity is in-progress. 

Click on the Status to get additional details of your backup activities. For more information, see Activity Statistics.

Note: Currently, you can view activity statistics for the following SaaS Apps: OneDrive and SharePoint Online in Microsoft 365, and GDrive.

Progress

If the live activity is in progress, this column displays the size of backed-up data.

Activity Statistics

The following information displays when you click on the Status: 

  • Files Backed Up - The actual number of files backed up.
  • Backup Status - The progress of the backup activity.
  • Current Backup Path - The actual path to the folder being backed up.

Currently, this capability is available for the following SaaS Apps: OneDrive and SharePoint Online in Microsoft 365, and GDrive.

Note: If Microsoft 365 API throttling issues occur during SharePoint backup, the SharePoint_Live_Activities_Throttle_Icon.png icon displays next to the Status.

For SharePoint Online backup and restore activities, you can view additional statistics about the ongoing activities when you click on the Status.

SharePoint Backup Activity Statistics

Backup_Live_Activities_Stats.png

Field Description

Last updated <timestamp>

The backup activity details are refreshed every 15 minutes. The Last updated <timestamp> displays the timestamp for the recent update to backup activity details.

Backup Status The progress of the ongoing activity. If Microsoft 365 API throttling issues occur during the backup, the SharePoint_Live_Activities_Throttle_Icon.png icon displays next to the Backup Status label.
Progress

Displays the progress of ongoing backups based on the count of backed-up items against the estimated items to back up.

For more information, see Understanding the progress indicator for SharePoint ongoing backups.

Type The type of backup, which can be either Full Scan Backup or Incremental backup.
Backed Up Data The real-time information about the size of backed-up data.
Start Time The time when the backup was initiated.
Mode The backup mode, which can be either Manual Backup or Scheduled Backup.
# APIs Throttled If Microsoft 365 API throttling issues occur during the backup, this label displays the number of throttled APIs impacting the backup.
Files Backed Up The real-time information about the number of backed-up files.
Deleted, Updated, and Skipped Files The real-time information about the number of deleted, updated, and skipped files from backup.
Current Backup Path

The actual path to the folder, which is being backed up. When backing up the different SharePoint data types, the current backup path will be as follows:

  • Scenario 1: Incremental Backup
    • Files - The current backup path is the Document Library path.
    • List items - The current backup path is the List path.
    • Subsite - The current backup path is the Document Library, Folder, or the List path.
  • Scenario 2: Full Scan Backup
    • Files - The current backup path is the File path.
    • List items - The current backup path is the List item path.
    • Subsite - The current backup path is the File path or the List item path.
Understanding the progress indicator for SharePoint ongoing backups

You can now monitor the progress of incremental and full scan backups from the Live Activities page. Click on Status of an ongoing backup to view the Activity Details dialog box, which will display a progress indicator.

M365_SharePoint_Progress_Item_Count_Full_Scan.png

Note:

  • Files or folders added or deleted during backup will impact the initial estimation. 

  • If a backup fails, you can view details in the Last Backup Status column on the SharePoint site listing page.

Progress estimation 

With full scan and incremental backups, the progress is estimated based on the following metrics:

  • Items initially estimated: The estimated count of items to back up.
  • Items processed: The count of backed-up items.

Example:

Backup Type Progress Description
Full scan backups

Items initially estimated = 1000

Items processed = 500

The estimated count of files and folders to back up is 1000. The count of backed-up files or folders is 500.
Incremental backups

Items initially estimated = 1200

Items processed = 750

The estimated count of events related to files and folders to back up is 1200. The count of backed-up events related to files or folders is 750.

The display units are K(thousands) / M(millions) / B(billions) when the count exceeds 999 items.

Considerations for progress estimation of manual full scan backup
1. First progress estimation: When a manual full scan backup begins, the estimation of files and folders to back up is immediate. The progress tracking begins after the refresh interval of 15 minutes as the processing of files and folders starts.

2. Subsequent progress estimation: The progress updates are visible with each refresh interval of 15 minutes.

Example:

  • The backup starts at 12.00 PM.
  • Once the processing of items begins, then progress displays at 12.15 PM.

3. Progress estimation after a cloud update: The progress will resume from the last completed backup progress. The progress tracking is immediate.

Example:

  • Consider the following scenario: the processed item count is 500 before cloud update against 1000 estimated items. 
  • After cloud update, backup resumes, and the total items processed are 700.
  • In this scenario, progress tracking begins by displaying 700 processed items after the cloud update immediately.

Considerations for progress estimation of scheduled full scan backup

1. First Progress Estimation: When a scheduled full scan backup begins, progress estimation and tracking start after 4 hours, once the processing of items begins.
2. Subsequent progress estimation: The progress updates are visible with each refresh interval of 15 minutes.

Example:

  • The backup starts at 12.00 PM.
  • Once the processing of items begins, then progress displays at 4.00 PM.

3. Progress estimation after a cloud update: The progress will resume from the last completed backup progress. The progress tracking starts after 4 hours.

Example:

  • Consider the following scenario: the processed item count is 500 before cloud update against 1000 estimated items. 
  • After cloud update, backup resumes, and the latest progress will be visible after 4 hours. 
  • Let’s assume that processed items are 200 in 4 hours. 
  • In this scenario, progress tracking begins after 4 hours by displaying 700 processed items, the cumulative progress for the ongoing backup.

Consideration for progress estimation of manual incremental backup
1. First progress estimation: Progress estimation is immediate when a manual incremental backup begins. The progress tracking begins after the refresh interval of 15 minutes as event processing begins.

2. Subsequent progress estimation: The progress updates are visible with each refresh interval of 15 minutes.

Example:

  • The backup starts at 12.00 PM.
  • Once processing of items begins, then progress displays at 12.15 PM.

Progress estimation after a cloud update: The recalculation of backup estimation happens when the backup resumes, and subsequent progress displays after the refresh interval of 15 minutes.

Example:

  • Consider the following scenario: the processed item count is 500 before cloud update against 1000 estimated items.
  • After the cloud update, recalculation of backup estimation begins, covering any new events from SharePoint. The subsequent progress displays after the refresh interval of 15 minutes.
  • In this scenario, the progress for incremental backups is not cumulative, which is visible as the number of processed items against the new estimated items to process. For example, the visible progress can be five processed items against 500 estimated items.

Consideration for progress estimation of scheduled incremental backup

1. First progress estimation: Once the scheduled incremental backup begins, progress estimation and tracking start after 4 hours.

2. Subsequent progress estimation: The progress updates are visible with each refresh interval of 15 minutes.

Example:

  • The backup starts at 12.00 PM.
  • Once the processing of items begins, then progress displays at 4.00 PM.

3. Progress estimation after a cloud update: The recalculation of backup estimation happens after 4 hours, and subsequent progress displays after the refresh interval of 15 minutes.

Example

  • Consider the following scenario: the processed item count is 500 before cloud update against 1000 estimated items.
  • After the cloud update, recalculation of backup estimation begins after 4 hours, covering any new events from SharePoint. The subsequent progress displays after the refresh interval of 15 minutes.
  • In this scenario, the progress for incremental backups is not cumulative, which is visible as the number of processed items against the new estimated items to process. For example, the visible progress can be 200 processed items against 500 estimated items.

4. The processed item count does not directly relate to the number of backed-up, added, updated, and deleted files or folders displayed on the Activity Details dialog box for incremental backups.

Example:

Consider a scenario; wherein you performed the following file operations to a SharePoint distribution list:

  • You added a file named test
  • You renamed the file test.
  • You updated four files (including the file test).
  • You deleted the file test.

The test file addition, rename, and update events do not count as the estimation will only consider the final deletion event. Hence, the estimated items will be seven, and the processed items will be four.

SharePoint Restore Activity Statistics

Restore_Live_Activities_Stats.png

Field Description
Last updated <timestamp> The restore activity details are refreshed every 10 minutes. The Last updated <timestamp> displays the timestamp for the recent update to restore activity details.
Name The name of the SharePoint site, which is being restored.
Restore Status The status of the restore activity.
Restored Data The real-time information about the size of the restored data.
Start Time The time when the restore activity was initiated.
Mode The restore mode, which is Manual.
# APIs Throttled If Microsoft 365 API throttling issues occur during the restore activity, this label displays the number of throttled APIs impacting the activity.
Files Restored The real-time information about the number of restored files.
Files Skipped The real-time information about the number of skipped files from the restore activity.
Current Restore Path

The actual path to the site content, which is being restored.

Filter Live Activities

You can filter the live activities to search for a specific activity.

  • Search via email or user’s name - Enter the user’s name or email address in the search box and press Enter.

  • Applying filters - To apply filters on the Live Activities tab, click the Filters icon.jpg icon, select the filters you would like to apply, and click Apply. You can filter based on workload, profile, and activity type.

To cancel the filters applied, click Reset.

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