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Druva Documentation

Jobs page

Overview

The data protection platform provides a single pane of glass for administrators to check the status of backups, restores, and in-progress activities. A unified console available through the Jobs page lists all the backup and restore activities for the configured workloads, including the live activities.

The Jobs page displays the details for the following workloads:

  • Google Workspace - Gmail and Google Drive
  • Microsoft 365 - Exchange Online and OneDrive

Access path

  1. On the inSync Management Console, click the Left_Navigation_Bar_Hamburger_Icon.png icon to access the global navigation panel.
  2. Click SaaS Apps as per your requirements.
  3. Select Microsoft 365 or Google Workspace
  4. Click Jobs. The Jobs page appears.

Job details

The Jobs page for endpoints displays the following:

Field Description

Data Source

The data source, which is being backed up. Click on the data source name to navigate to the Devices page.

Click on the column header to sort the list alphabetically as per the data source name.

User

The user who initiated the backup. Click on the username to navigate to the Users page.

Click on the column header to sort the list alphabetically as per the username.

Email

The email address of the user who initiated the backup.

Last Completed Backup

The timestamp for the last completed backup.

Click on the column header to sort the activities. The latest backup activities are displayed at the top by default.

Backup Data

The size of backed-up data.

Click on the column header to sort the list as per the backup data size.

Last Backup Status

The status of the backup.

Status Details

This column applies to the SaaS Apps, which provides additional details for the backup, if any.

Filter Backup Jobs

You can filter the result set to search for the status of a specific backup.

  • Search via email or user’s name - Enter the user’s name or email address in the search box and press Enter.

  • Applying filters - To apply filters on the Last Backups tab, click the Filters icon.jpg  icon, select the filters you would like to apply, and click Apply. You can filter based on workload, profile, last backup status, and storage.

To cancel the filters applied, click Reset.

View Restore Job status

The Restores tab from the Jobs page displays the following restore statistics applicable for the last 60 days:

Field Description

Job ID

The unique identifier for the job. Click on the Job ID to navigate to the Job details page.

The following Job Summary details are available on the details page:

  • Job Status
  • Type
  • Start Time
  • End Time
  • User 
  • Email
  • Data Source
  • Profile
  • Restore Mode
  • Restore Destination User
  • Restore Destination Folder
  • Total Items Restored
  • Total Items Missed
  • Total Data Restored

Note:

  • If the restore activity fails or completed with errors, the Job details page also displays the reason for the failure.
  • If the restore activity excludes items, you can download the logs. Click Download logs from the Job details page to view the reasons for exclusion.

Workload

The workload, which is being restored. Click on the data source name to navigate to the Devices page.

User

The user who initiated the restore activity. Click on the username to navigate to the Users page.

Start Time

The start time for the restore activity.

Click on the column header to sort the activities. The latest restore activities are displayed at the top by default.

Mode

The mode of restore activity, which can be admin or user-initiated restore mode.

Data Restored

The size of restored data.

Items Restored

The number of items restored from the data set.

Status

The status of the restore activity.

Filter Restore Jobs

You can filter the result set to search for the status of a specific restore.

  • Search via email or user’s name - Enter the user’s name or email address in the search box and press Enter.

  • Applying filters - To apply filters on the Restores tab, click the Filters icon.jpg icon, select the filters you would like to apply, and click  Apply. You can filter based on the restore status and workload.

To cancel the filters applied, click Reset.

View Live Activities 

The Live Activities tab from the Jobs page displays a consolidated view of the in-progress backup and restore jobs. From the Live Activities page, you can:

  • Search for user-specific activities

  • Cancel a live activity causing the activity to abort

  • Pause and resume the auto-refresh of live activities status

  • Apply filters to view specific activities

The status of live activities is refreshed every 5 minutes. inSync cancels restore requests older than 30 days and removes them from the Live Activities list. The additional information about auto-canceled requests is available in the Restore Activity Report.

Field Description

Workload

The name of the data source on which the activity is in progress.

Name

The name of the user who initiated the activity. Click on the username to navigate to the Users page.

Email

The email address of the user.

Profile

The name of the profile associated with the user for which the activity is in progress. Click on the profile to navigate to the Manage Profiles page.

This column does not display any value for activities related to site collections. 

Type

The type of activity. For example, Backup or Restore activity.

Status

The current status of the live activity. The following status is displayed based on the progress of the activity:

  • Pending: Not started - When the backup or restore activity is scheduled, but not yet started for the workload.

  • Ongoing: <date and time> - When the backup or restore activity is in-progress. 

Click on the Status to get additional details of your backup activities. For more information, see Activity Statistics.

Note: Currently, you can view activity statistics for the following SaaS Apps: OneDrive and SharePoint Online in Microsoft 365, and GDrive.

Progress

If the live activity is in progress, this column displays the size of backed-up data.

Activity Statistics

The following information displays when you click on the Status: 

  • Files Backed Up - The actual number of files backed up.
  • Backup Status - The progress of the backup activity.
  • Current Backup Path - The actual path to the folder being backed up.

Currently, this capability is available for the following SaaS Apps: OneDrive and SharePoint Online in Microsoft 365, and GDrive.

Note: If Microsoft 365 API throttling issues occur during SharePoint backup, the  icon displays next to the Status.

For SharePoint Online backup and restore activities, you can view additional statistics about the ongoing activities when you click on the Status.

SharePoint Backup Activity Statistics

Backup_Live_Activities_Stats.png

Field Description

Last updated <timestamp>

The backup activity details are refreshed every 15 minutes. The Last updated <timestamp> displays the timestamp for the recent update to backup activity details.

Backup Status The progress of the ongoing activity. If Microsoft 365 API throttling issues occur during the backup, the  icon displays next to the Backup Status label.
Type The type of backup, which can be either Full Scan Backup or Incremental backup.
Backed Up Data The real-time information about the size of backed-up data.
Start Time The time when the backup was initiated.
Mode The backup mode, which can be either Manual Backup or Scheduled Backup.
# APIs Throttled If Microsoft 365 API throttling issues occur during the backup, this label displays the number of throttled APIs impacting the backup.
Files Backed Up The real-time information about the number of backed-up files.
Deleted, Updated, and Skipped Files The real-time information about the number of deleted, updated, and skipped files from backup.
Current Backup Path

The actual path to the folder, which is being backed up. When backing up the different SharePoint data types, the current backup path will be as follows:

  • Scenario 1: Incremental Backup
    • Files - The current backup path is the Document Library path.
    • List items - The current backup path is the List path.
    • Subsite - The current backup path is the Document Library, Folder, or the List path.
  • Scenario 2: Full Scan Backup
    • Files - The current backup path is the File path.
    • List items - The current backup path is the List item path.
    • Subsite - The current backup path is the File path or the List item path.

SharePoint Restore Activity Statistics

Restore_Live_Activities_Stats.png

Field Description
Last updated <timestamp> The restore activity details are refreshed every 10 minutes. The Last updated <timestamp> displays the timestamp for the recent update to restore activity details.
Name The name of the SharePoint site, which is being restored.
Restore Status The status of the restore activity.
Restored Data The real-time information about the size of the restored data.
Start Time The time when the restore activity was initiated.
Mode The restore mode, which is Manual.
# APIs Throttled If Microsoft 365 API throttling issues occur during the restore activity, this label displays the number of throttled APIs impacting the activity.
Files Restored The real-time information about the number of restored files.
Files Skipped The real-time information about the number of skipped files from the restore activity.
Current Restore Path

The actual path to the site content, which is being restored.

Filter Live Activities

You can filter the live activities to search for a specific activity.

  • Search via email or user’s name - Enter the user’s name or email address in the search box and press Enter.

  • Applying filters - To apply filters on the Live Activities tab, click the Filters icon.jpg icon, select the filters you would like to apply, and click Apply. You can filter based on workload, profile, and activity type.

To cancel the filters applied, click Reset.

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