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Druva Documentation

View Jobs Details page

This topic provides instructions to view the Job Details page. The Job Details page includes detailed information about the selected job, and its progress and complete logs.


  1. Log in to Phoenix Management Console. 
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Jobs.
    The Jobs page lists all the backup, restore, log requests, defreeze, DR restore, and DR failover jobs that Druva Phoenix is performing, or performed. Druva Phoenix categorizes the jobs under the tabs, such as  Windows/Linux ServersNASVMware, Disaster Recovery, and so on. 
  4. Enter the configured server name in the search box.
    The list of all initiated jobs for the selected server is displayed.
    You can filter the jobs based on the following filters: Job types, Status and, Started in. For more information about the job type filter, see Job Filters.
  5. Click on the required Job ID.
    The Job Details page displays the following information under each tab:
Tabs Description


Displays the job details of a particular job. The Summary tab shows fields corresponding to the Job Type. For detailed information about each field, see Job Filters.

Note: For failed jobs, the End Time field displays the completion time for the most recent backup retry attempt.

Progress Logs

Displays the progress logs for the selected job. 

Note: The progress log will contain the information of all the backup retry. 

Detailed Logs

The detailed logs for the selected job. You can download the logs within the seven days of the request.

Note: For VMware agent, the detailed logs and client logs follow the backup proxy time zone. For File server and MS-SQL server agent, the detailed logs and client logs follow the server time zone.

Recovery Workflow

Displays the execution of each step in the recovery workflow configured for the DR plan. Click the VM Boot step to view the status of each virtual machine executed as a part of that step. It also displays the date and the timestamp of the start of the step and the boot time of its associated virtual machine, and the duration required to execute that step.

Note: This tab is displayed only for the DR failover jobs.

By default, Druva Phoenix displays the timestamps for each job following the administrator time zone. If you set a time zone at the time of updating your account details, the timestamps follow the changed time zone. Both system and progress logs will follow the administrator time zone.

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