Documentation
Job Filters
The Jobs page provides three filters, such as Job Type, Status, and Started in, that allow you to filter your jobs. The job filters list the jobs based on their types, statuses, and the time frames they are started in. After applying filters, you can click individual jobs to view the job statistics. The job statistics provide additional information about the backup and restore jobs, for example, data estimation, network I/O throughput, and other such backup and restore details, which aid in troubleshooting backup performance issues.
To access job filters
- Log on to Phoenix Management Console.
- On the menu bar, click All Organizations, and select the required organization from the drop-down list.
- On the menu bar, click Jobs.
The Jobs page displays the following three filters on the top-right corner.
Job Type
The Job Type filter provides the following five options to list jobs based on the type of job: Backup, Restore, Log Request, Defreeze, and DR Restore.
Note: The Log Request and Defreeze jobs do not display progress log.
Backup
The Backup filter option lists the available backup jobs along with the backup job details such as job ID, server name, backup policy type, start time, end time, and the status of the job.
- Click the Job ID of the job for which you want to view job statistics.
The Job Details page displays job information on the Summary, Progress Logs, and Detailed Logs tabs.
The following table lists the details displayed on the Job Details page.
| Summary tab | Progress Logs tab | Detailed Logs tab | |
| Field | Description | Displays the progress logs of the backup operation for a job. | The detailed logs for the backup operation of that job. You can download the detailed logs for the job using the Request Log Jobs button. For more information, see Logs. |
| Job ID | The unique identification number associated with the job. | ||
| Job Type | The type of operation. For backup job, the Job Type field displays Backup. | ||
| Server | The server or virtual machine on which the backup is initiated. | ||
| Backup Policy Type | The type of backup policy that is associated with the server or virtual machine. | ||
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The status of the execution of the pre-backup script. The status can be one of the following:
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Scan Mode |
The type of scan:
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| Backup proxy | The backup proxy used by the backup job. | ||
| Start Time | The time when the backup operation starts. | ||
| End Time | The time when the backup operations completes. | ||
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The status of the backup job. The status can be one of the following:
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Post Script Status
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The status of the execution of the post-backup script. The status can be one of the following:
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| Error Code | The error code displayed, if the backup operation fails. You can click the error code to open the troubleshooting documentation. | ||
| Error Message | The error message displayed, if the backup operation fails. | ||
| Data Estimation | |||
| Source Data Scanned | The scanned source data in order to backup. | ||
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# Files |
The total number of files that were:
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File Size Distribution |
The percentage of the files backed up based on their sizes. The percentages are marked against the following file size ranges:
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# VMDK(s) |
The total number of virtual machine disks (VMDKs) that were changed, added, and removed with respect to the previous backup. Any existing VMDKs in a virtual machine will be shown as the changed VMDKs. |
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# DBs |
The total number of databases that were changed, added, and removed with respect to the previous backup. Any existing databases will be shown as the changed DBs. |
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Estimation Duration |
The time taken to scan the data. The Estimation Duration does not include network retry time. |
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| Time Taken for Estimation | The approximate time taken to scan the data. The time taken for estimation does not include network retry time. | ||
| Data Transfer | |||
| Data Transferred to Cloud | The incremental data that is directly uploaded to Cloud after deduplication and compression. | ||
| Data Transferred to CloudCache | The incremental data that is directly uploaded to CloudCache after deduplication and compression. | ||
| Backup Duration | The total time taken to upload data to Cloud and CloudCache. Backup duration excludes the estimation time, network retry time, and the waiting for retry time. | ||
| Backup Speed | The rate at which the source data is scanned for backup. | ||
| Bandwidth Consumed | The bit rate to transfer data to cloud and CloudCache. | ||
| Environment Details | |||
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Disk Read Rate |
The bit rate for reading I/O by the agent. The Disk Read Rate is an average of the total data read with respect to the total time taken to read data at various intervals for all drives where data is distributed. For the File Server/UNC Share/SQL Server, the Disk Read Rate is the average value across drive(s). For VMware, the Disk Read Rate is the average value across data store(s) where data is spanning. |
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| # Network Retries | The number of network retry attempts made within a job session. | ||
| Network Retry Duration | The total time spent in the network retries. It represents the cumulative of all network session duration. | ||
Note: The following fields provide approximate values: Backup Speed, Bandwidth Consumed, Disk Read Rate, and Network Retry Duration.
Restore
The Restore filter option lists the available restored jobs. The restored jobs are listed along with other details such as job ID, server name, backup policy type, start time, end time, and the status of the restore job.
- Click the Job ID of the job for which you want to view job stats.
The Job Details page displays job information on the Summary, Progress Logs, and Detailed Logs tabs.
The following table lists the details displayed on the Job Details page.
| Summary tab | Progress Logs tab | Detailed Logs tab | |
| Field | Description | Displays the progress logs of the restore operation for a job. | The detailed logs for the restore operation of that job. You can download the detailed logs for the job using the Request Log Jobs button. For more information, see Logs. |
| Job ID | A unique identification number associated with the job. | ||
| Job Type | The type of operation. For restore job, the Job Type field displays Restore. | ||
| Server | The server or virtual machine on which a restore is initiated. | ||
| Destination Server | The name of the destination server or virtual machine to restore data. | ||
| Destination Location | The location of the destination server or destination hypervisor and data store to restore data. | ||
| Backup Proxy | The Backup Proxy used by the restore job. | ||
| Start Time | The time when the restore starts. | ||
| End Time | The time when the restore operation completes. | ||
| Status | The status of the restore operation. | ||
| Error Code | The error code displayed, if the restore operation fails. You can click the error code to open the troubleshooting documentation. | ||
| Error Message | The error message displayed, if the restore operation fails. | ||
| Restored Data | The total amount of data restored. | ||
| File Size Distribution |
The percentage of the files restored based on the file sizes. The percentages are marked against the following file size ranges:
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| Restore speed | The rate at which the data is restored. The restore speed is specified in GB/Hr. | ||
| Environment Details | |||
| Disk Write Rate |
The bit rate for writing I/O by the agent. The Disk Write Rate is the average of the total data written with respect to the total time taken to write data at various intervals. |
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| # Network Retries | The number of network retry attempts made within a job session. | ||
| Network Retry Duration | The total time spent in the network retries. It represents the cumulative of all network session duration. | ||
The following fields provide approximate values: Restore Speed, Disk Write Rate, and Network Retry Duration.
Log Request
The Log Request filter option lists the available log request jobs. The log request jobs are listed along with other details such as job ID, server name, start time, end time, and the status of the log request job.
- Click the Job ID of the job for which you want to view job stats.
The Job Details page displays the job information.
The following table lists the details displayed on the Job Details page.
| Field | Description |
| Job ID | A unique identification number associated with the job. |
| Job Type | The type of operation. For log request job, the Job Type field displays Log Request. |
| Server | The name of the server or virtual machine for which the log is requested. |
| Job ID for requested logs | The job identification number for which the log request is generated. |
| Start Time | The time when the log request initiates. |
| End Time | The time when log request completes. |
| Status |
The status of the log request.
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| Log Size | The size of the extracted log files. |
| Logs | The time of log request with the option to download log files. |
Defreeze
The Defreeze filter option lists the available defreeze jobs. The defreeze jobs are listed along with other details such as job ID, server name, backup policy type, start time, end time, and the status of the defreeze job.
- Click the Job ID of the job for which you want to view job stats.
The Job Details page displays job information.
The following table lists the details displayed on the Job Details page.
| Field | Description |
| Job ID | A unique identification number associated with the job. |
| Job Type | The type of operation. For defreeze job, the Job Type field displays Defreeze. |
| Policy Type | The type of backup policy that is associated with the server or virtual machine. |
| Start Time | The time when a defreeze operation initiates. |
| End Time | The time when a defreeze operation completes. |
| Status |
The status of the defreeze operation.
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DR Restore
The DR Restore filter option lists the available DR Restore jobs. The DR Restore jobs are listed along with other details such as job ID, server name, backup policy type, start time, end time, and the status of the DR Restore job.
- Click the Job ID of the job for which you want to view job stats.
The Job Details page displays job information on the Summary, Progress Logs, and Detailed Logs tabs.
The following table lists the details displayed on the Job Details page.
| Summary | Progress Logs | Detailed Logs | |
| Field | Description | Displays the progress logs of the DR Restore operation for a job. | The detailed logs for the DR Restore operation of that job. You can download the detailed logs for the job using the Request Log Jobs button. For more information, see Logs. |
| Job ID | A unique identification number associated with the job. | ||
| Job Type | The type of operation. For DR Restore job, the Job Type field displays DR Restore. | ||
| Server | The name of the server. | ||
| DR Plan | The Disaster Recovery Plan associated with the server. | ||
| Policy Type | The type of backup policy that is associated with the server or virtual machine. | ||
| Start Time | The time when a DR Restore operation initiates. | ||
| End Time | The time when a DR Restore operation completes. | ||
| Status | The status of the DR Restore operation. | ||
| AWS Account | The AWS account used for the DR operation. | ||
| Region | The region in which DR proxy is deployed. | ||
| AMI ID | The AMI ID of the virtual machine, which is configured for disaster recovery. | ||
| AMI name |
The AMI name.The AMI name is divided into three sections, as follows. {Druva | VM name | Restore point}. |
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| Phoenix AWS Proxy | The DR Proxy instance ID. | ||
Note: The additional job stats for Data Estimation, Data Transfer, and Environment Details are not applicable for the DR Restore jobs.
Status
The Status filter allows you to filter jobs based on their statuses.
- Queued: The triggered jobs that are awaiting to be processed.
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Running: The jobs that are being processed.
During backup job for a File server, one of the following status is displayed:-
The estimated data to be backed up and the total number of files scanned is displayed.
E.g: "472 MB estimated:6097 files scanned" -
After the estimation is completed, the percentage of data uploaded to cloud is displayed.
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Successful: The jobs processed without any errors.
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Successful with errors: The jobs that are processed but have some errors.
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Failed: The jobs that were not processed successfully.
Note: A failed job is displayed with an error code. Hover on the error code to view the error message. The error code hyperlink redirects to the exact error message description on the documentation portal.
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Canceled: The jobs that were canceled.
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Waiting for Retry: The jobs that failed in the previous attempt and waiting to be processed again. For more information on Automatic retry, see Backup Retry.
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Skipped: The jobs that did not start within the scheduled window because another job is in progress.
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Backup window expired: The list of jobs Phoenix could not complete because the entire data set was not backed up within the specified duration, and a restore point was not created.