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Druva Documentation

View Customers page

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

This is an Early Availability draft of the documentation. This documentation is not final and it will get updated until the General Availability of the feature.   

Overview

This topic describes the fields and actions on the Customers page. The Customers page provides information about the customers added to the Managed Service Provider portal. 

Access Path

  1. Log in to the Managed Service Providers portal.
  2. On the main toolbar of the MSP portal, click Customers.
    The Customers page appears with the list of customers added to the MSP portal.

Screenshot

MSP Customers page

Field Description

The following table lists the fields on the Service Plans page.

Field Description
Name The name of the customer's company.
Service Plan The service plan that is selected for the customer.

Storage Region

The region that the customer has selected for storing the backup data.

Customers can select multiple storage regions.

Workloads The workloads selected for backup.
Expiry The license expiry date.
Credit Quota The number of credit points allocated to the customer.
Effective Date The effective date from when the credit points are allocated to the customer.

Actions

The following table lists the actions that you can perform on the Customers page.

Action Description
Edit Edit customer details.
Add Customer Add a new customer.
Access Druva Console Open Druva Cloud Platform Console to view the data protection summary, current status of the service utilization, and storage growth.
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