Skip to main content

How can we help you?

Druva Documentation

Enable and disable debug logging for Phoenix backup proxy

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

 

To enable debug logging for Druva Phoenix backup proxy

  1. Stop the Phoenix agent service on the backup proxy. Run the following command:
    service Phoenix stop
  2. Verify if any Druva Phoenix processes are still running. Run the following command:
    ps -ef| grep -i Phoenix
  3. If any process is still found running, kill the process. Run the following command:
    Kill -9 <process id>
  4. Go to /etc/Phoenix/AHV and edit Phoenix.cfg file using vi editor.
  5. Change the value of DEBUGLEVEL from 0 to 9.
  6. To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info
  7. Save the configuration file.
  8. Restart the Phoenix agent service
    service Phoenix start

Debug mode for logging is enabled for Druva Phoenix backup proxy.

To disable debug logging for Druva Phoenix backup proxy

  1. Stop the Phoenix agent service on the backup proxy using the command:
    service Phoenix stop
  2. Verify if any Druva Phoenix processes are still running.
    ps -ef| grep -i Phoenix
  3. If any process is still found running, kill the process with the following command: 
    Kill -9 <process id>
  4. Go to /etc/Phoenix/AHV and edit the Phoenix.cfg file using the vi editor.
  5. Change the value of DEBUGLEVEL from 9 to 0.
  6. To enable the photon log filter, ensure the value PHOTON_LOG_FILTER; info,syncer=debug is present. The default value is info.
  7. Save the configuration file.
  8. Restart the Phoenix agent service using the command:
    service Phoenix start
  • Was this article helpful?