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Druva Documentation

Configure Phoenix Backup Store to let it use a web-proxy

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The availability of this feature is limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support. This article/documentation is subject to change based on the continuous improvements to this feature.

Use a web-proxy

Phoenix Backup Store connects to the Phoenix Cloud through the internet. If your network infrastructure uses a web-proxy, configure the Phoenix Backup Store to use the web-proxy to establish a connection with the Phoenix Cloud. 

Before you begin

Before you begin, ensure that the Phoenix Backup Store service is running.


  1. Open the command line prompt on the Phoenix Backup Store.
  2. Run the following command:
    PhoenixBackupStoreControl set_proxy_details -t proxy_type -i proxy_IP:port -u proxy_user -p proxy_password  
    Attribute Details
    Proxy_type Druva supports the following proxy types:
    • http
    • socks4
    • socks5
    Proxy_IP Valid IP of proxy server.
    Port Respective proxy port number.
    Proxy_user Valid proxy user name. Enter * for an unauthenticated proxy. 
    Proxy_password Valid proxy password. Enter * for an unauthenticated proxy. 

The Phoenix Backup Store is now configured to use the web-proxy. In addition:

  • Use escape sequence if the value of an attribute contains special characters.
  • Ensure that all the parameters are present.
  • The command fails if any input parameter is missing or not entered in the prescribed order.
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