Skip to main content
Druva Documentation

Phoenix Backup Store logs and configuration details

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

This topic contains information about the configuration details, metadata, and log files for the Phoenix Backup Store.

Phoenix Backup Store log files

The Phoenix Backup Store log files contain details of backups that it performs. After every backup, a new log file is created in the Phoenix<YYYY/MM/DD>-<timestamp>.log format. If the Phoenix Backup Store does not function as expected, you can share these log files with the Druva Support team.

Note: Phoenix retains logs for the last 32 agent activities on each server. 

Logs on the Phoenix Backup Store

You can find the Phoenix Backup Store logs at the following location:

  • Ubuntu
    /var/log/Phoenix/Oracle

Note: The log folder contains three folders: Backup, Restore, and Upload. Each of these folders contains folders with the name <backupset_id>. The <backupset_id> represents the unique identification number of the backup set configured on the server.

You can find the RMAN logs at the following location:

  • Ubuntu
    /var/log/Phoenix/ORACLE/backup/<backupset_id>

Phoenix agent configuration details

The Phoenix.cfg file contains the configuration details that Phoenix Backup Store requires to communicate with the Phoenix Cloud. 

Note: We recommend that you do not modify Phoenix.cfg except when required. In scenarios where you must modify these configuration files, contact the Druva Support team for assistance. 

Configuration details on the Phoenix Backup Store

  • Ubuntu
    /etc/Phoenix/Oracle

Phoenix Backup Store services

  • The PhoenixBackupStoreAgent service manages backups and restores.
  • The PhoenixES service manages backup mounts and snapshots. 
  • The PhoenixBackupStore service ensures that the PhoenixBackupStoreAgent service is running. 
Note: If the Phoenix Backup Store stops working, the PhoenixBackupStore service starts it. 

Phoenix Backup Store metadata

When you install Phoenix agents on your file servers, the following metadata folders are created in the Phoenix folder:

  • The log folder (/var/log/Phoenix/Oracle)
    This folder contains logs for backup and restore jobs. 
  • The state folder  (/var/Phoenix/ORACLE/state)
    This folder contains metadata that optimizes restores. 
  • The stats folder (/var/Phoenix/ORACLE/stats)
    This folder contains metadata that optimizes backups. 
  • The ExportService folder (/var/Phoenix/ExportService) 
    This folder contains metadata about backup mounts and snapshots.

Note: The log folder contains three folders: Backup, Restore, and Upload. Each of these folders contains folders with the name <backupset_id>. The <backupset_id> represents the unique identification number of the backup set configured on the server.