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Druva Documentation

Uninstall Phoenix Agent

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

This topic describes how to uninstall Phoenix agent from a Windows server.

Before you begin

Before you uninstall Phoenix agent, ensure that you have administrator privileges on the server.

To uninstall Phoenix agent from Windows

  1. Log on to the server on which you installed Phoenix agent. 

  2. For Windows server 2012, from the Start menu, navigate to Control Panel > Programs > Uninstall a program.
  3. From the list of programs, uninstall Druva Phoenix Agent.

Complete the uninstall

Even after uninstalling, the Phoenix agent configuration file and logs are retained on your servers. To complete the uninstall process, you must manually delete these files.

Note: The configuration files and logs are retained as a safeguard against inadvertent uninstall operation. If you expect to install Phoenix agent again, do not delete these files.

Delete the following folders:
These folders contains the log files and configuration files.

  • Windows 2012 server
    C:\ProgramData\Phoenix\HYPERV
 
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