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Druva Documentation

Phoenix CloudCache configuration and log files

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Phoenix CloudCache log files

The Phoenix CloudCache log files contain details of the backups to Phoenix cloud. It also contains details of the local restores from Phoenix CloudCache to Phoenix agents. If Phoenix CloudCache does not function as expected, you can share these log files with the Druva Support team.

You can find the log files at C:\ProgramData\PhoenixCloudCache

Phoenix CloudCache configuration file

The Phoenix CloudCache configuration file (PhoenixCloudCache.cfg) contains configuration details that Phoenix CloudCache requires to communicate with Phoenix Cloud.

Note: We recommend that you do not modify the configuration files except when required. In scenarios where you must modify these configuration files, contact the Druva Support team for assistance. 

You can find the Phoenix CloudCache configuration file at: C:\ProgramData\PhoenixCloudCache.

Phoenix CloudCache service

The Druva Phoenix Cache Server service ensures that Phoenix CloudCache is running. 

Note: If Phoenix CloudCache stops working, the Druva Phoenix Cache Server service starts Phoenix CloudCache.