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Druva Documentation

About Phoenix

Druva Phoenix delivers data availability and governance for enterprise infrastructure with a unique cloud-first approach — combining high-performance, scalable backup, disaster recovery, archival, and analytics to simplify data protection, improve visibility, and dramatically reduce the risk, cost, and effort of managing today’s complex information environment. 

Phoenix includes Phoenix Cloud and multiple instances of Phoenix agents. Phoenix Cloud is the server component in the cloud and is managed by Druva. Phoenix agent is the client component that you need to install on each server that you want to back up. Phoenix agent communicates with Phoenix Cloud to initiate scheduled backups and restores. Phoenix Cloud acknowledges the agent requests and assigns the request to the storage within the cloud.

The robust design of Phoenix ensures the business-critical server, spread across geographies, stay protected in Phoenix Cloud. The cloud-centric approach of Phoenix integrates the reliability of the Amazon Web Services infrastructure with the superior performance of the robust de-duplication algorithm to provide elastic scalability and tight security for server data needs.

Phoenix ensures fast backups from servers, resulting in the significant savings in storage and bandwidth, even for large volumes of data. The two-factor encryption that Phoenix provides to protect server data; whether at rest or while in transit.

Phoenix is the natural choice for empowering IT to protect server data; self-restore from any time-stamped snapshot and select the device and location of the device to restore data. Phoenix provides an easy-to-use interface and single-operation restore capability. It provides the support for multiple administrators, industry's latest data encryption mechanism, and centralized management features.

With Phoenix, you can back up and restore:

  • Virtual machines created using VMware: Using Phoenix backup proxy and proxy pool, Phoenix stores the snapshots of your virtual machines in the cloud, and you can later restore your virtual machines to a state when it was active. 
  • Databases created using MS-SQL server: Phoenix agent backs up databases created using MS-SQL server. When you deploy the agent on the machine that hosts MS-SQL server, the agent detects the databases, and backs up and restores the databases.
  • Files on a server: Phoenix agent backs up the mission-critical files and restores files to an active state in case the infrastructure falters or crashes.  
  • Hyper-V Virtual Machines: Phoenix agent backs up virtual machines that you create using Hyper-V. When you deploy the agent on the machine that hosts virtual machines, the agent detects the virtual machines, and backs up and restores the databases.

When you back up the infrastructure with Phoenix, a snapshot is created and stored at a secure location in the cloud. You can archive and retain snapshots for long periods, and Phoenix automatically moves snapshots to the cold storage.

Phoenix also provides disaster recovery as a service (DRaaS), which enables failover within minutes. You can create a disaster recovery plan, and when the infrastructure fails, Phoenix automatically replicates the infrastructure to an active state within minutes. The recovered infrastructure can take workloads within minutes of failure to avoid heavy productivity losses. 


Phoenix solution includes the following components to execute the backup and restore activities.

  • Storage: The elastic, on-demand storage that stores data backed up from different servers at a dedicated location in the cloud. You can associate a single Phoenix setup with multiple instances of storage. You can purchase multiple instances of storage using credits depending on the data needs and location preferences.
  • Phoenix agent: The client component installed on each server that you want to back up. Phoenix agent communicates with Phoenix Cloud to initiate scheduled backups and restores.
  • Phoenix Management Console: A Web-based, unified console for monitoring the servers you manage, irrespective of the location of the servers. From the management console, Phoenix administrators can register and configure servers for backup, define backup policy, and monitor backup and recovery jobs, activities, and reports.
  • Backup proxy: A virtual machine that you must deploy to back up and restore virtual machines in the VMware setup.
  • Phoenix AWS proxy: The EC2 instance in the AWS account that runs a Phoenix service. In the event of a disaster, the Phoenix AWS proxy replicates data from the Phoenix storage to the AWS account and creates an AMI copy at a frequency specified in the disaster recovery (DR) plan.
  • Phoenix CloudCache: The dedicated server that stores data temporarily from Phoenix agents. Phoenix CloudCache then periodically synchronizes the temporary data to Phoenix Cloud, which relaxes the bandwidth consumption in your infrastructure and accelerates backup and restore of the local data.

For more information, see Key concepts and terms.