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Druva Documentation

About Phoenix

Druva Phoenix delivers data availability and governance for enterprise infrastructure with a unique cloud-first approach — combining high-performance, scalable backup, disaster recovery, archival, and analytics to simplify data protection, improve visibility, and dramatically reduce the risk, cost, and effort of managing today’s complex information environment. 

Phoenix includes Phoenix Cloud and multiple instances of Phoenix agents. Phoenix Cloud is the server component in the cloud and is managed by Druva, while the Phoenix agent is the client component that you need to install on each server that you want to backup. Phoenix agent communicates with Phoenix Cloud to initiate scheduled backups and restores. Phoenix Cloud acknowledges the agent requests and assigns the request to a storage within the cloud.

The robust design of Phoenix ensures the business-critical server, spread across geographies, stay protected in Phoenix Cloud. The cloud-centric approach of Phoenix integrates the reliability of the Amazon Web Services infrastructure with the superior performance of the powerful de-duplication algorithm to provide elastic scalability and tight security for server data needs.

Phoenix ensures fast backups from your servers, resulting in the significant savings in storage and bandwidth, even for large volumes of data. The two-factor encryption that Phoenix provides, protects your data; whether at rest or while in transit.

Phoenix is the natural choice for empowering IT to protect server data; self-restore from any time-stamped snapshot, and select the device and the location on the device to restore data. Phoenix provides an easy-to-use interface, single-operation restore capability, support for multiple administrators, industry's latest data encryption mechanism, and centralized management features.

With Phoenix, you can backup and restore:

  • Virtual machines created using VMware 
    Using Phoenix backup proxy and proxy pool, snapshots of your virtual machines are stored in the cloud and you can later restore your virtual machines to a state when it was active. 
  • Databases created using MS-SQL server 
    The Phoenix agent backs up databases you create using MS-SQL server. When you deploy your agent on the machine that hosts MS-SQL server, it detects the databases, and you can use Phoenix to back up databases, and restore databases to a consistent state when required. 
  • Files on a server 
    The Phoenix agent backs up your mission-critical files and lets you restore files to an active state in case your infrastructure falters or crashes. 

When you back up your infrastructure with Phoenix, a snapshot is created and stored at a secure location on cloud. You can archive and retain your snapshots for long periods, and Phoenix automatically moves snapshots to the cold storage.

Phoenix also provides disaster recovery as a service (DRaaS), which enables failover within minutes. You can create a disaster recovery plan, and when your infrastructure fails, Phoenix automatically replicates infrastructure to an active state within minutes. The recovered infrastructure can take work loads within minutes of failure avoiding heavy productivity losses. 


Phoenix solution includes the following components to successfully execute the backup and restore activities.

  • Storage: The elastic, on-demand storage that stores data backed up from different servers at a dedicated location on the cloud. A single Phoenix setup can be associated with multiple instances of storage. You can purchase multiple instances of storage using credits depending on your data needs and location preferences.
  • Phoenix agent: The client component installed on each server that you want to back up. Phoenix agent communicates with Phoenix Cloud to initiate scheduled backups and restores.
  • Phoenix Management Console: A Web-based, unified console for monitoring the servers you manage, irrespective of the location of the servers. Using this management console, Phoenix administrators can register and configure servers for backup, define backup policy and retention policy, and monitor backup and recovery jobs, activities, and reports.
  • Backup proxy: A virtual machine that you must deploy to back up and restore virtual machines in your VMware setup.
  • Phoenix AWS proxy: The EC2 instance in your AWS account that runs a Phoenix service. In the event of a disaster, the Phoenix AWS proxy replicates data from the Phoenix storage to your AWS account and creates an AMI copy at a frequency specified in the disaster recovery (DR) plan.
  • Phoenix CloudCache: The dedicated server that stores data temporarily from Phoenix agents. Phoenix CloudCache then periodically synchronizes the temporarily data to Phoenix Cloud relaxing the bandwidth consumption in your infrastructure and accelerating backups and restores of the local data.

For more information, see Key concepts and terms.