Skip to main content
Druva Documentation

Login and administrator experience change with the July 2018 cloud push for Phoenix

With the cloud push scheduled in July, we are excited to make the new Druva Cloud Platform Console available to all the Phoenix customers. 

Druva Cloud Platform Console is not available to GovCloud customers. To read about what has changed for GovCloud customers, see New login page for GovCloud customers.

With this update, the Phoenix administrators will experience the following changes on the Phoenix Management Console:

Note: There will be no impact on the backup or restore jobs. 

Action required

To avoid issues with login and the Druva Cloud Platform Console, ensure that the outbound traffic to the following URLs is permitted:

If you allow outbound traffic to all Druva URLs by adding *.druva.com in the exclusion list of the firewall settings, you will not encounter issues related to login and the Druva Cloud Platform Console. The IP addresses of the URLs listed above are not available.

Check this video to learn more about the Druva Cloud Platform Console.

New login page

The current URL to access the Phoenix Management Console, https://phoenix.druva.com, will be redirected to https://login.druva.com, and your Phoenix login credentials will be the same.

In the new login experience:

  • Enter the email address
  • Either enter a password, or you are taken to the single sign-on provider's login page if single sign-on is configured for your account

Note: There is no change in the login experience for MSP managed customers.

Current login experience

login_phoenix_1.gif

New login experience

login_dcp_2.gif

Administrator role changes

A new role, Druva Cloud administrator, will be introduced to streamline privileges available to administrators. The Druva Cloud administrator is the super administrator who gets product cloud administrator privileges along with the ability to modify account settings. All the existing administrators with the Phoenix Cloud administrator role will be promoted to the Druva Cloud administrator role. With this cloud update, only the Druva Cloud administrators will be able to perform the following actions:

  • Add Druva Cloud administrators
  • Set up single sign-on
  • Login using a password even with single sign-on enabled (failsafe administrator privilege)
  • Set up a password policy
  • Set up geofencing

Note: Any new Phoenix Cloud administrators that the Druva Cloud administrators create will no longer be able to perform the above actions.

Set up a password policy

According to the new password policy guidelines, a strong password must contain:

  • At least 12 characters
  • At least one letter [a-z, A-Z]
  • One numeric character [0-9]
  • One special character

Only a Druva Cloud administrator will be able to set up a password policy.  Existing password policies remain unchanged, however, when you create a new password policy or modify an existing policy, new guidelines will be applicable.

Set up geofencing

Geofencing will now be available for the Phoenix customers. You can use the Geofencing policy to restrict access to Phoenix Management Console from outside your corporate network. It helps you control, monitor, and protect your data from unauthorized access from outside the organization. Only a Druva Cloud administrator can enable geofencing.

Updates to the audit trails

With this cloud push, the Admin Audit Trails page and the Admin Audit Trails report will not record and display the following tasks that an administrator performs on the Phoenix Management Console:

  • Generate SSO token from the Phoenix Management Console
  • Edit SSO configuration from the Phoenix Management Console
  • Edit SSO settings from the Phoenix Management Console
  • Edit password policy from the Phoenix Management Console
  • Enable or disable the password policy from the Phoenix Management Console
  • Administrator login

Dashboard

Phoenix dashboard

The Dashboard displays a Druva logo druva_logo.png which you can click to navigate to the Druva Cloud Platform Console. The URL for the Druva Cloud Platform Console is: https://console.druva.com

phoenix-dash-dcp-2.png

Druva Cloud Platform Console

A new option will be available on the Phoenix Management Console to experience the Druva Cloud Platform Console; a unified interface from where you can manage the entire data footprint of your organization on servers, endpoints, and cloud applications such as Office 365. In addition, you can subscribe to new services, review your service utilization, check the cloud status, and access support and learning resources from the new console.

dcp_dash_1.png

You can navigate to the Phoenix dashboard by clicking, Phoenix on the Druva Cloud Platform Console.

New login page for GovCloud customers

The current URL to access the Phoenix Management Console, https://govphoenix.druva.com, will be redirected to https://govlogin.druva.com, and your Phoenix login credentials will be the same.

In the new login experience:

  • Enter the email address
  • Either enter a password, or you are taken to the single sign-on provider's login page if single sign-on is configured for your account

Current login experience

login_phoenix_1.gif

New login experience

login_dcp_2.gif

Note: There is no impact on the backup or restore jobs. 

Action required

To avoid issues with login, ensure that the outbound traffic to https://govlogin.druva.com is permitted. If you allow outbound traffic to all Druva URLs by adding *.druva.com in the exclusion list of the firewall settings, you will not encounter issues related to login. The IP address of the URL https://govlogin.druva.com is not available.

  • Was this article helpful?