Role-based access
The MSC portal provides the following roles for an administrator to manage customers and service plans:
- MSP Administrator- This administrator can manage all tasks in the MSC portal.
- Tenant Administrator - This administrator can manage the tasks only for the assigned tenants.
- Read-only Administrator - This administrator has read-only access to limited pages in the MSC portal.
Note: Currently, only the MSP Administrator role is enabled in the MSC portal.
The following table gives detailed information about various permissions allowed for different administrators.
Permissions |
MSP Administrator |
Tenant |
Read-Only Administrator |
Service Plan Management | |||
View Service Plans |
Yes |
Yes |
Yes |
New Service Plan Creation |
Yes |
No |
No |
Edit Existing Service Plans |
Yes |
No |
No |
Delete Service Plans |
Yes |
No |
No |
Customer Management | |||
View Customer & details |
Yes |
Yes |
Yes |
New Customer addition |
Yes |
No |
No |
Edit Existing Customer |
Yes |
Yes |
No |
Credit Consumption Tracking |
Yes |
Yes |
Yes |
Service Level Management | |||
Jobs page |
Yes |
Yes |
Yes |
Access to Tenant console |
Yes |
Yes |
No |
Reports |
Yes |
Yes |
Yes |
Settings |
Yes |
No |
No |
Events |
|||
Login Activities |
Yes |
No |
Yes |
Audit Trail |
Yes |
No |
Yes |
Subscription History |
Yes |
Yes |
Yes |
Alerts |
|||
View Alerts |
Yes |
No |
No |
Subscribe to Alerts |
Yes |
No |
No |