Role-based access
The MSC portal provides the following roles for an administrator to manage customers and service plans:
- MSP Administrator- This administrator can manage all tasks in the MSC portal.
- Tenant Administrator - This administrator can manage the tasks only for the assigned tenants.
- Read-only Administrator - This administrator has read-only access to limited pages in the MSC portal.
Note: Currently, only the MSP Administrator role is enabled in the MSC portal.
The following table gives detailed information about various permissions allowed for different administrators.
|
Permissions |
MSP Administrator |
Tenant |
Read-Only Administrator |
| Service Plan Management | |||
|
View Service Plans |
Yes |
Yes |
Yes |
|
New Service Plan Creation |
Yes |
No |
No |
|
Edit Existing Service Plans |
Yes |
No |
No |
|
Delete Service Plans |
Yes |
No |
No |
| Customer Management | |||
|
View Customer & details |
Yes |
Yes |
Yes |
|
New Customer addition |
Yes |
No |
No |
|
Edit Existing Customer |
Yes |
Yes |
No |
|
Credit Consumption Tracking |
Yes |
Yes |
Yes |
| Service Level Management | |||
|
Jobs page |
Yes |
Yes |
Yes |
|
Access to Tenant console |
Yes |
Yes |
No |
|
Reports |
Yes |
Yes |
Yes |
|
Settings |
Yes |
No |
No |
|
Events |
|||
|
Login Activities |
Yes |
No |
Yes |
|
Audit Trail |
Yes |
No |
Yes |
|
Subscription History |
Yes |
Yes |
Yes |
|
Alerts |
|||
|
View Alerts |
Yes |
No |
No |
|
Subscribe to Alerts |
Yes |
No |
No |