Compliance Reports

Overview

Use this report to understand the non-compliance details for all or a specific customer.

Note: It might take 24 to 48 hours for the data to appear in this report.

Login to the Managed Service Center Console > Click Reports > Click Compliance Report.

You can apply filters on the section level or at the report level to generate customized reports. See, Apply filters.

Note: By default, a filter is applied to display data for the last 30-days.

This report comprises the following sections:

Compliance Alerts Summary by Customers and Workloads

This section provides information about the non-compliance alerts generated for different workloads for different customers.

Field	Description
Customer Name	Name of the customer onboarded by the MSP administrator.
Product	Druva services that are used by the customer. For example, Hybrid Workloads or Microsoft 365. Note: If a customer is using both services, two different entries are added for each product.
Workloads	Details of the workloads configured for the customer. For example, File Servers for Hybrid Workload or Exchange Online for Microsoft 365.
Non-Compliance Alert	The type of non-compliance alert generated for the specific customer. For example, Non-Compliance Workload alert or Non-Compliance Min Retention Limit, and so on. See Alert Types.

Compliance Alerts Summary by Alert Type

This section provides information about the total number of non-compliance alerts generated for different Alert Types for all customers.

Field	Description
Alert Type	Details of the type of non-compliance alert generated. For example, Non-Compliance Workload alert or Non-Compliance Min Retention Limit, and so on. See Alert Types.
Non-Compliance Alerts	Total non-compliant alerts that are generated based on alert types for all customers.

Alert Details

This section provides granular information about the non-compliance alerts for each customer.

Field	Description
Customer Name	Name of the customer.
Product	Druva services that are used by the customer. For example, Hybrid Workloads or Microsoft 365. Note: If a customer is using both services, two different entries are added for each product.
Druva Edition	Druva edition type of the customer tenant. See, Plans and Pricing.
Service Plan	Service plan the customer is subscribed to.
Tenant Type	The type of customer tenant - evaluation or commercial.
Workload	Details of the workloads configured for the customer. For example, File Servers for Hybrid Workload or Exchange Online for Microsoft 365.
Backup set name	Details of the backup set for which compliance was breached.
Data Source	Details of the Data Source for which compliance was breached. For example, Server in case of Hybrid Workloads and user or a site name in case of Microsoft 365.
Alert Type	Details of the type of non-compliance alert generated. For example, Non-Compliance Workload alert or Non-Compliance Min Retention Limit, and so on. See Alert Types.
Compliance Limit	Details of the defined compliance limits in the service plan.
Non-Compliance Details	Details of the compliance breach.