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Druva Documentation

Role-based access

License editions: To understand the applicable license editions, see Plans & Pricing.

The MSC portal provides the following roles for an administrator to manage customers and service plans:

  • MSP Administrator- This administrator can manage all tasks in the MSC portal.
  • Tenant Administrator - This administrator can manage the tasks only for the assigned tenants.
  • Read-only Administrator  - This administrator has read-only access to limited pages in the MSC portal.

Note: Currently, only the MSP Administrator role is enabled in the MSC portal.

The following table gives detailed information about various permissions allowed for different administrators.

Permissions

MSP Administrator

Tenant
Administrator

Read-Only Administrator

Service Plan Management

View Service Plans

Yes

Yes

Yes

New Service Plan Creation

Yes

No

No

Edit Existing Service Plans

Yes

No

No

Delete Service Plans

Yes

No

No

Customer Management

View Customer & details

Yes

Yes
(Only assigned customers)

Yes

New Customer addition

Yes

No

No

Edit Existing Customer

Yes

Yes
(Only assigned customers)

No

Credit Consumption Tracking

Yes

Yes
(Only assigned customers)

Yes

Service Level Management

Jobs page

Yes

Yes
(Only assigned customers)

Yes

Access to Tenant console

Yes

Yes
(Only assigned customers)

No

Reports

Yes

Yes
(Only assigned customers)

Yes

Settings

Yes

No

No

Events 

 

Login Activities

Yes

No

Yes

Audit Trail

Yes

No

Yes

 

Subscription History

Yes

Yes
(Only assigned customers)

Yes

Alerts

View Alerts

Yes

No

No

Subscribe to Alerts

Yes

No

No

 

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