Error Description:

When a Product Admin clicks on Profiles, they are unable to view or create User Profiles.

Cause:

The Product Admin does not have Access Control of Profiles.

Solution:

–Login to Druva Admin console and click on the Menu icon on top Left.

–Click on “Manage Administrators“.

–Select the Admin who is unable to view/create Profiles

–Click on Edit

–Check the ‘Profiles’  checkbox and click Save